Director, Cloud and Platform Manager/GG13

Description and Requirements
Overall:
The manager of Cloud and Platforms is accountable for the operational stability, resilience, security, and performance of Microsoft Azure based public cloud and on-premises application hosting platforms. The role also provides the platform strategic roadmap, financial governance, and people leadership, ensuring reliable platform services, technology currency, robust risk management, and continuous improvement. The role partners closely with other IT groups including global security teams to maintain secure, well-governed platforms aligned with firm's standards and policies.
The role is expected to drive radical standardization and automate the end-to-end lifecycle of platform, reducing manual efforts and operational errors while improving the agility on platform delivery, more consistent and auditable outcomes across platforms.
What's attractive for this role:
This role is at the forefront of transforming our hosting platforms across both public cloud and on-premises environments. The successful candidate is expected to drive the undergoing highly visible program to migrate existing Azure public cloud workloads to improve the security control framework, partnering with global teams. The role is expected to enable AI-enabled operations, leveraging AI to generate and maintain Infrastructure as Code, automate quality assurance, and accelerate incident resolution through intelligent correlation of alerts, incidents, and change records. These capabilities help reduce MTTR, improve root-cause analysis, and recommend remediation actions.
This is a unique opportunity to shape the future of infrastructure operations by combining platform engineering, automation, AI, and operational excellence to deliver a scalable, resilient, and developer-centric platform.
Responsibilities
Own end-to-end project delivery and BAU operations for Microsoft Azure public cloud and application hosting platform in on-prem datacenters.
Manage the team's operating budget, including capacity planning, cost forecasting, vendor/license spend, and identification of cost optimization opportunities across cloud and on-prem estates.
Standardize end-to-end lifecycle automation for provisioning, post-build configuration, software package deployment, patching, restarts, and decommissioning across public cloud and on-prem servers.
Own people management for the team, including hiring, performance management, career development, coaching, and workload/resourcing across the former Azure and server sub-teams.
Ensure 24x7 L2/L3 operational coverage for hybrid cloud platform, partnering with the Command Center (L1) on incident triage, escalation and communications to stakeholders.
Define and enforce operational standards, runbooks, and automation guardrails to reduce manual toil and improve consistency, reliability, and security posture across the hybrid estate.
Partner with application, security, and enterprise architecture teams to align infrastructure roadmap, platform capabilities, and automation standards with broader technology strategy.
Report on project status, BAU health, budget performance, and platform consolidation progress to senior IT leadership, with clear risk, issue, and decision summaries.
Requirements (Experience, Skills, Education)

• 10+ years of IT infrastructure experience, including hands-on or leadership experience across both public cloud (Microsoft Azure) and on-prem server environments (Windows Server and/or Linux/RHEL).
• Proven people management experience, having directly managed a technical team of 10+ engineers, including hiring, performance management, and career development.

Experience managing project delivery, BAU operations, and team/departmental budgets in a large
福利厚生
メットライフ生命では、ワークライフバランスと社員の心身の健康を促進する福利厚生を提供しています。社員はフレックスタイム制度、年次有給休暇、特別連続休暇、リフレッシュ休暇等の休暇を利用できます。また、社会保険や団体保険の他、旅行や英会話教室で使える割引も提供しています。柔軟に働けるよう、オフィス勤務と在宅勤務を組み合わせた勤務形態の導入や、短時間勤務制度、また柔軟性のあるドレスコードなども設けています。
Benefits We Offer
MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing. Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave. We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons. To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.
メットライフについて
メットライフは、グローバルで展開する金融サービス企業です。個人および法人のお客さまがより確かな未来を築けるよう、保険、年金、社員福利厚生給付、資産管理のサポートを提供しています。1868年に創業したメットライフは、世界40以上の市場で事業を展開し、米国、アジア、中南米、ヨーロッパ、中東において業界をリードしています。
メットライフは、New Frontier戦略の一環として、AIを活用し、人を中心に据えた未来を築いています。私たちは、AIを活用して顧客へのサービス向上、地域社会への支援、そして働き方の変革を推進していく中で、好奇心、適応力、そして成長意欲を持つ人材を求めています。メットライフにおいて、AIは、人間の判断力、創造性、継続的な改善を支える責任あるパートナーであり、信頼、インクルージョン、そして長期的な価値の構築に貢献しています。
メットライフ生命は、日本初の外資系生命保険会社として、1973年2月に国内での営業を開始しました。当社のPurpose「ともに歩んでゆく。よりたしかな未来に向けて。」は、メットライフが誇るグローバルネットワークと世界中のベストプラクティスを活かし、お客さまのニーズに応え、地域社会との信頼関係を築くという信念を表しています。
About MetLife
MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company. Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.
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