Compliance Manager, Program Operations (Remote)

Posted 2 Days Ago
Hiring Remotely in United States
Remote
152K-177K Annually
Senior level
Healthtech • Social Impact • Software • Telehealth
Do the most fulfilling work of your career. Rula is making mental healthcare work for everyone.
The Role
Supports the healthcare compliance program through stakeholder advisory work, independent investigations, compliance reviews, audits, monitoring, and policy governance. Interprets HIPAA, CMS, OIG, and other federal and state healthcare regulations, translating requirements into practical business guidance. Collaborates with Legal and business teams to identify and mitigate compliance risks, strengthen program implementation, and improve reporting and operational processes.
Summary Generated by Built In

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are seeking a collaborative and detail-oriented compliance professional to support and strengthen our Compliance program. The Compliance Manager will report to the Director of Compliance and be instrumental in supporting the company’s day-to-day compliance needs. This role will focus on providing compliance advisory support to business stakeholders, independently performing compliance investigations, assisting with auditing and monitoring activities, and advancing policy governance and development. The ideal candidate is analytical, solutions-oriented, and comfortable translating regulations into practical guidance that balances risk and business needs.

Required Qualifications

  • Minimum of Bachelor's Degree or equivalent

  • 5+ years of experience in healthcare compliance, including policy development, regulatory interpretation, and program implementation

  • 3+ years conducting or supporting compliance reviews and investigations

  • Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks

  • Strong and concise communication skills, verbally and in writing

  • Demonstrated experience interpreting and applying healthcare regulations, including HIPAA, CMS guidance, OIG compliance program guidance, and other applicable federal and state healthcare laws

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law, compliance, or public health

  • 2+ years of experience in telehealth, privacy and/or behavioral health compliance

  • 2+ years of experience conducting compliance audits and risk assessments

  • Certification in general healthcare compliance

  • Experience using tools such as Zendesk, Salesforce, EHR platforms, AI tools, and reporting/data platforms to support compliance operations, research, investigations, monitoring, and reporting

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Supporting your mental and physical health

  • Quarterly department stipend: Fun team-building activities or in-person gatherings

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

  • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

  • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Skills Required

  • Bachelor's degree or equivalent
  • 5+ years of experience in healthcare compliance, including policy development, regulatory interpretation, and program implementation
  • 3+ years conducting or supporting compliance reviews and investigations
  • Experience collaborating with business stakeholders and Legal on compliance concerns and risks
  • Strong verbal and written communication skills
  • Experience interpreting and applying HIPAA, CMS guidance, OIG compliance program guidance, and other applicable federal and state healthcare laws
  • Master's degree and/or Juris Doctor, or equivalent advanced training in healthcare law, compliance, or public health
  • 2+ years of experience in telehealth, privacy, and/or behavioral health compliance
  • 2+ years of experience conducting compliance audits and risk assessments
  • Certification in general healthcare compliance
  • Experience using Zendesk, Salesforce, EHR platforms, AI tools, and reporting/data platforms for compliance operations, research, investigations, monitoring, and reporting

What the Team is Saying

Natalie
Michelle
Yann Sauvignon
Erin Roth
Colleen
Devonie
Haichun Chen
Meg Lee
Masha
Yann Sauvignon

Rula Compensation & Benefits Highlights

  • Healthcare Strength — Benefits for W‑2 employees include medical, dental, and vision insurance, mental health support via EAP, and options such as HSA/FSA, life, and disability coverage. Feedback suggests this breadth is strong for a remote‑first healthtech employer.
  • Leave & Time Off Breadth — Time‑off policies highlight flexible PTO alongside two company‑wide shutdown weeks each year for self‑care. Feedback suggests these practices support sustained work‑life balance.
  • Parental & Family Support — Paid parental leave is available for birthing, non‑birthing, adoptive, and foster parents. Feedback suggests the scope of leave is a notable advantage for eligible employees.

Rula Insights

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The Company
630 Employees
Year Founded: 2019

What We Do

At Rula, our mission is to create a world where every person can access high-quality mental health care. We’re building the future of behavioral health by making it easier for people to connect with licensed professionals at a time and cost that works for them. Our approach is evidence-based, outcome-driven and compassionate, with a focus on treating the whole person. By empowering our exceptional provider network to track progress throughout the care journey, we’re helping more people get the support they need to thrive.

Why Work With Us

As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.

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Rula Offices

Remote Workspace

Employees work remotely.

We do not have any offices and are a 100% remote company, with select Sales roles that have local travel requirements.

Typical time on-site:
United States

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