Claims Business UAT_Sr. Associate

Posted Yesterday
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Perform manual and automated testing across functional, system, integration, and UAT workflows. Create test scenarios, scripts, test data, and test plans; execute tests; manage defects in Azure; analyze requirements; prepare results and sign-off documentation; and provide daily and weekly reporting. The role requires strong Excel and Access skills for data preparation, familiarity with Agile and automation tools, client communication, analytical reasoning, and effective written documentation.
Summary Generated by Built In
Description and Requirements
Manual Testing
Position Title: Sr. Associate
Reports to (Responsibility Level): Assistant Manager/Manager
Supervises: NA
Location:
Noida
Global Grade:
GG08
Complexity: C5T3
PID/s Load Mapping:
Position Summary
• Knowledge of STLC and SDLC
• Knowledge of Agile and traditional methodologies and basic AI understanding
• Writing test scenarios/test cases (Functional, System, Integration, and UAT)
• Perform and Support Manual testing and knowledge of Automation testing
• Defect Management (Any defect management tool preferably Azure)
• Perform and support data setup activities and preparation of test data
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Good in verbal and written communication
  • Should be able to do client communication

Job Responsibilities
• Test bed Preparation (test scenarios, test scripts, test data, loading them in Azure)
• Creating test scenarios / test cases that map to Good Data, Bad Data and No Data points
• Executing test scripts (Manual and/or Automated)
• Logging Defects in Azure and maintaining Defect Management
• Collation of test results and preparing sign off related documentation
• Ability to work with Excel and Access to work with large data sets, predominantly to prepare test data
• Understanding/analysis of the requirement (BRD/Use case/Feature/User Story)
• Good analytical skills and well-versed in documentation and communication
• Familiarity with different file formats; text, csv, dat - ability to convert and manipulated files.
• Good knowledge of Agile methodology and Automation testing tools - Selenium, TOSCA etc
• Understanding and knowledge of AI Basics
• Daily and weekly reporting
Education, Technical Skills & Other Critical Requirement
Education
Graduate/Post Graduate in Computer Applications / Computer Science (B.Tech./B.E./BCA/MCA)
Experience
(In Years)
Minimum 1.5-3 years relevant experience
Technical Skills
• Testing knowledge - writing test cases, scenarios, preparing test plans, estimation
• Manual (functional, Integration, System, UAT) & Automation Testing
• Defect Management - (Any defect management tool preferably Azure)
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Should be very good in written and verbal communication
• Good Analytical and Logical Reasoning skills
• Good Problem resolution skill
• Adaptability to change
• Escalate issues if required
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
Preferable ISTQB
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Skills Required

  • Graduate or postgraduate degree in Computer Applications or Computer Science, such as B.Tech., B.E., BCA, or MCA
  • 1.5 to 3 years of relevant experience
  • Knowledge of software testing, STLC, and SDLC
  • Experience writing test cases, test scenarios, test plans, and estimates
  • Manual testing experience covering functional, integration, system, and UAT testing
  • Knowledge of automation testing and tools such as Selenium or TOSCA
  • Defect management experience, preferably using Azure
  • Advanced Microsoft Excel skills, including macros and VLOOKUP
  • Working knowledge of Microsoft Word and PowerPoint
  • Strong written and verbal communication skills, including client communication
  • Strong analytical, logical reasoning, and problem-resolution skills
  • Knowledge of Agile and traditional development methodologies
  • Basic understanding of AI
  • ISTQB certification

What the Team is Saying

Chelsea
Nick
Naren
Laura
Bill
Jing Huang
Sara Strauch
Dan Xiao
Cara Mootz
Cara Mootz
Naren Peri
Patricia Hixson
Jing Huang
Samantha Heron
Pete Clarke
Erica Provido
Rene Rivera

MetLife Compensation & Benefits Highlights

  • Retirement Support — Retirement offerings include both a company 401(k) match and a pension/cash-balance component for eligible employees, which is highlighted as a notable strength. This combination is described as providing stronger long-term security than a 401(k) alone.
  • Healthcare Strength — Health coverage is described as broad with family options and relatively low premiums, and medical, dental, and vision plans are often cited as standouts. Additional wellbeing resources such as counseling, condition-specific programs, and related support further reinforce this area.
  • Leave & Time Off Breadth — Paid time off is often characterized as generous, with many noting good work-life balance in several departments. Parental and family support resources also appear in the package, adding flexibility for caregiving needs.

MetLife Insights

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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