Business Solutions Consultant

Description and Requirements
The Team You Will Join
Join MetLife's Retirement & Income Solutions team and help shape the future of financial security for millions. As the trusted market leader in institutional retirement, you'll contribute to delivering $5.5 billion in annual benefits payments to almost one million retirees and beneficiaries. Here, you'll work with annuities, risk solutions, and stable value products that help companies reduce risk and maintain financial strength while empowering individuals to retire with confidence. Join us to help solve today's most complex retirement challenges and make a lasting impact on our customers' lives.
The Opportunity
MetLife is seeking a Business Solutions Consultant to support complex initiatives within our Retirement & Income Solutions organization. In this role, you will partner with business, technology, and delivery teams to analyze needs, improve processes, and help deliver solutions aligned to enterprise strategy and Agile delivery practices.
This position is ideal for someone who enjoys working across teams, translating business needs into actionable requirements, and supporting initiatives that drive operational efficiency and business value.
Key Responsibilities

• Support multiple projects/phases, aligning work to business objectives
• Analyze processes and requirements to identify effective solutions
• Collaborate with Product Owners, teams, and stakeholders in Agile delivery
• Create and maintain key artifacts (features, user stories, acceptance criteria)
• Manage risks/issues, support operational readiness, and ensure audit/compliance standards

Required Qualifications

• Bachelor's degree or equivalent experience

• 4-5 years of relevant experience supporting business or technology initiatives, preferably in an Agile environment

• Strong analytical and problem-solving skills

• Effective written and verbal communication skills, with the ability to collaborate across teams

• Experience documenting business requirements, processes, or solution designs

Preferred Qualifications

• Experience supporting software development or business process transformation initiatives

• Familiarity with Agile delivery concepts and tools

• Experience working in a regulated or enterprise environment

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is 74,500-99,300. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
74,500-99,300
#BI-Hybrid