The ideal candidate will have revenue operations, continuous process improvement, change management, project management, governance, and communication experience.
RESPONSIBILITIES:
- Support day-to-day activities of the O2C process excellence function
- Provides Business Process Design & Improvement support within a defined organizational area or for assigned processes or process components.
- Engages with functional / operational leaders to understand business systems, processes, objectives, challenges, and areas for improvement.
- Establish & provide metrics for process measurement, identifying areas for improvement.
- Designs process diagrams and evaluate current processes.
- Measures performance against process requirements.
- Helps support the project team by delivering consistent, timely deployment of changes, capturing risks, minimizing disruptions, and ensuring successful implementation.
QUALIFICATIONS:
- Bachelor's Degree with 2+ years of experience in related fields (i.e., business analysis, finance, accounting, process improvement, etc.). A candidate may also have a Master's Degree with generally 1 year of experience. A non-degreed candidate will have 6+ years' of relative experience.
- Demonstrated problem solving and analytical thinking skills.
- Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization.
- Must be comfortable working in situations that may be unfamiliar but can find solutions with support.
Preferred
- Basic understanding of the implications of emerging technologies.
- Exhibits a proactive approach to problem-solving and a keen interest in continuously expanding their knowledge base.
- Demonstrated ability to ask insightful questions, explore new ideas, and seek out innovative solutions is highly preferred.
- Ability to work effectively under pressure, and shift priorities quickly as required and rapidly adapt to changing environments
- Experience with continuous improvement and project management - Six Sigma Green Belt and/or PMP a plus
- Strong computer skills and proficient use of Excel, Word, PowerPoint
- Strong knowledge of Oracle Financials, SAP, and other billing systems
USD 67,100.00 - 100,700.00 per year
Compensation:
Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
What the Team is Saying
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Medical coverage spans multiple Aetna plan options with in-network preventive care at 100%, plus mental-health access including at-no-cost virtual therapy for those on the Cox Aetna plan. Added programs like PrudentRx for $0 select specialty meds, Hinge Health, and Calm expand clinical and wellness support.
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Parental & Family Support — Paid parental leave, fertility benefits via Progyny, adoption assistance with defined reimbursement limits, and childcare/backup care resources demonstrate robust family-forming and caregiving support. Supports such as Milk Stork and Care.com membership extend this coverage to practical needs.
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Retirement Support — A 401(k) program is described with a dollar-for-dollar match up to 6% plus an additional 2% automatic contribution for eligible employees, alongside financial coaching and student-loan tools. Administration via Vanguard and clear plan references signal mature retirement support.
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
