Jobs at Cox Enterprises

Lead distributed engineering teams responsible for enterprise Engineering Enablement platforms and services. Set strategy and roadmaps for platform technologies, AI-assisted development tools, and developer workflows. Drive scalability, reliability, adoption, operational excellence, and enterprise standards while mentoring employees and contractors. Partner with technology, product, and engineering leaders, establish success metrics, and champion documentation, training, and responsible adoption of AI-enabled engineering practices.

Administer and maintain enterprise PostgreSQL, MySQL, and Oracle databases on Linux and AWS. Monitor performance and availability, resolve operational issues, execute maintenance, manage backups and recovery, tune queries, administer security, automate recurring tasks with shell scripts and Terraform, support migrations and development teams, and participate in disaster recovery and on-call activities.

Manages and grows an assigned portfolio of automotive dealer accounts through consultative, solutions-based field sales. Builds client relationships, sells Cox Automotive and Inventory Solutions offerings, identifies cross-selling opportunities, collaborates with internal teams, and uses Salesforce to manage sales activity and accounts. The role requires approximately 80% travel to client locations and auction sites, with compensation tied partly to sales quotas and commissions.

Provides first-line HR service center support to employees through phone, email, chat, and SMS. Creates and manages ServiceNow cases, resolves HR, payroll, benefits, and leave inquiries, troubleshoots system issues, escalates complex matters, and follows up through resolution. The role requires accurate documentation, regulatory awareness, data privacy compliance, SLA performance, and effective use of HR systems, contact-center technology, and AI tools.

Provides first-level HR service center support through phone, email, chat, and SMS. Handles and documents employee inquiries involving HR, payroll, benefits, and leave; researches solutions, resolves issues, escalates complex cases, and follows up through closure. Uses ServiceNow, Bomgar, AI tools, and other HR systems while protecting confidential information, meeting service-level and quality standards, and supporting employees across multiple time zones.

Manages and grows an assigned book of automotive dealer accounts through consultative, solutions-based field sales. Develops client relationships, sells Cox Automotive inventory and wholesale solutions, identifies cross-selling opportunities, collaborates with internal teams, and meets sales quotas. The role requires frequent travel to dealerships, auction locations, and client businesses, along with Salesforce use for sales management and reporting.

Provides bilingual English-Spanish HR service center support through phone, email, chat, and SMS. Creates and resolves ServiceNow cases involving HR, payroll, benefits, and leave inquiries; researches policies, troubleshoots system issues, escalates complex matters, protects confidential information, and meets service-level and quality standards. Uses AI tools and multiple HR systems to improve case documentation and customer resolution.

Manages and grows a portfolio of automotive dealer clients with credit lines up to $2.5 million. Responsibilities include client relationship management, financial analysis, portfolio growth, risk identification and mitigation, collections support, inventory inspections, compliance reporting, onboarding, and Salesforce documentation. The role requires frequent client visits within North Alabama and the Tennessee/Mississippi border region, financial acumen, automotive or floorplan experience, negotiation skills, and proficiency with Microsoft Office and Salesforce.

Performs general accounting activities for expense and balance sheet accounts, including monthly reconciliations, journal entries, fiscal close support, account analysis, error correction, and financial reporting. Ensures compliance with GAAP and internal controls while collaborating with business stakeholders, researching account trends, and completing ad hoc analyses and accounting projects.

Provides bilingual English and Spanish HR customer support through phone, email, chat, and SMS. The role manages ServiceNow cases, resolves payroll, benefits, leave, and general HR inquiries, troubleshoots system issues, documents interactions, follows up on open cases, escalates complex matters, protects confidential information, and meets service-level and quality standards.

Provides remote technical customer support for Dealertrack DMS Fixed Ops products through phone, email, and other channels. Troubleshoots product and system issues, answers usage questions, documents cases in CRM systems, meets support service-level goals, manages multiple tickets, follows up with customers, and coordinates with internal teams. Requires flexible scheduling, including weekends and overtime, and the ability to work independently while maintaining strong communication and problem-solving skills.

Manages and grows an automotive finance portfolio within the Fort Lauderdale territory. Builds client relationships, optimizes use of credit lines, monitors financial performance, mitigates pre-default risk, and supports collections on defaulted accounts. Educates dealers, drives revenue and profitability, identifies compliance or fraud concerns, collaborates across business units, and documents activities in Salesforce. The role requires significant travel, including overnight trips, and working with financial reports and dashboards.

Manages and grows a vehicle finance portfolio within an assigned territory. Builds client relationships, optimizes line-of-credit usage, monitors dealer financial performance, mitigates pre-default risk, supports collections, identifies fraud or noncompliance, and documents activities in Salesforce. The role requires frequent client engagement, financial analysis, negotiation, collaboration with risk and recovery teams, and travel exceeding 25%, including occasional overnight travel.

Leads integration and systems architecture across OEM partners, third-party providers, and dealer management systems. Defines reusable integration patterns, standards, contracts, interface specifications, and technology roadmaps. Provides enterprise and systems architecture guidance, supports cloud and infrastructure strategy, leads cross-functional working groups, and coordinates architectural rollouts and releases. Requires expertise in multi-cloud platforms, infrastructure as code, integration architectures, and enterprise-scale platform implementations.

Manages and grows a regional portfolio of automotive dealer credit accounts ranging from $50,000 to $2.5 million. Builds client relationships, optimizes line-of-credit usage, drives revenue, monitors financial performance, mitigates pre-default risk, and supports post-default collections. Educates clients on compliance and best practices, identifies fraud or policy violations, documents interactions in Salesforce, and collaborates with internal Cox Automotive teams. The role requires significant travel within the Fort Lauderdale territory.

Leads integration architecture for OEM partners, third-party providers, and dealer management systems across the Xtime portfolio. Defines reusable integration patterns, standards, contracts, interface specifications, and technology roadmaps. Provides systems and enterprise architecture guidance, supports platform initiatives, leads working groups, and partners with technical and business stakeholders to manage implementation and releases. Requires expertise in cloud platforms, infrastructure as code, hybrid cloud security, enterprise-scale architecture, and cross-functional leadership.

Leads integration architecture for OEM partners, third-party providers, and dealer management systems. Defines reusable integration patterns, standards, contracts, interface specifications, and roadmaps across Xtime teams. Advises on enterprise and systems architecture, cloud strategies, infrastructure, security, deployment, and platform initiatives. Partners with business leaders, engineering teams, suppliers, and external partners to align technical expectations, rollout schedules, and architectural direction.

Supports tax compliance and planning for individuals, trusts, and related entities. Responsibilities include reviewing tax returns, preparing projections, conducting tax research, maintaining documentation, tracking filing deadlines, assisting with audits and notices, and contributing to estate planning and generational wealth transfer projects under professional supervision.

Supports global employment practices through policy research, HR compliance administration, employee relations support, wage audits, unemployment claims, personnel file requests, I-9 audits, mobility and immigration case setup, and remote work request reviews. Gains exposure to employment law, global mobility, immigration, and workplace practices while assisting with training and administrative initiatives.

Serves as a client advocate by managing high-volume service requests, researching issues, documenting interactions, resolving client needs, supporting onboarding, explaining client-facing tools, and dispatching vehicles. The role requires accurate communication, task ownership, cross-functional coordination, relationship building, and meeting service performance goals in a fast-paced environment.