Teams at Cox Enterprises

Team
Product & Tech

Danny Miller’s role as a software engineering manager doesn’t just revolve around reinforcing solid coding standards. “The single most important role I can fill is to look out for the folks on my teams, help create opportunities for their continued success and be a reliable mentor,” he said. Driven by a focus on growth and innovation, technologists at Cox Enterprises are given countless opportunities to evolve, whether they’re taking part in a hackathon or collaborating on a project cross-functionally. In Miller’s mind, this access to education defines the tech culture across the organization. “There’s no shortage of opportunities to expand our knowledge and keep up trends and standards,” he said.

Team
B2B & Cloud Sales

Sales is about connecting with people — that’s what Holly Holt loves about her role as a client relationship executive at Cox. A former ICU nurse and mother of three, Holly’s able to channel her passion for taking care of others into supporting her business clients. “Whether I’m taking care of their health or taking care of their business, I thrive off knowing that I’m taking care of somebody,” she said. This focus on service is what sets Cox’s sales team apart, whether you’re developing client relationships in B2B sales or offering managed IT services as a tech-savvy cloud sales expert.

55 Minutes AgoSaved
Hybrid
Bordentown, NJ, USA
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide Tier 1 customer support across phone, email, chat, and ticketing. Troubleshoot standard issues, document cases, escalate complex problems, coordinate with teams, deliver one-on-one training, and ensure positive customer experiences while following security processes.
55 Minutes AgoSaved
Hybrid
Dallas, TX, USA
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide Tier 1 bilingual (English-Spanish) customer support via phone, email, chat, and ticketing systems. Troubleshoot standard issues, document cases, escalate complex problems, deliver one-on-one training, coordinate with internal teams, and maintain positive customer relationships in a metric-driven contact center.
55 Minutes AgoSaved
Hybrid
Austin, TX, USA
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Lead large Agile Release Trains to coordinate planning, manage backlogs, resolve impediments, manage risks and dependencies, collect metrics/KPIs, facilitate ceremonies, and drive continuous improvement to ensure program-level delivery aligned to company strategy.