15 E-commerce Companies Ushering in a New Era of Online Retail

Olivia McClure
September 22, 2020
Updated: September 29, 2020
Olivia McClure
September 22, 2020
Updated: September 29, 2020

It’s no secret that commerce has changed significantly over the past decade. The rise of experiential marketing and social media has transformed the retail experience, granting brands greater access to consumers’ lives, and in doing so, a deeper understanding of the ways in which they make purchases online. As a result, e-commerce has become one of the most fertile and fast-growing industries in the world, transforming the consumer journey into a digital, interactive one. While many people continue to buy products through their mobile phones or laptops, others are using things like smart mirrors to make their next big purchases. As technology rapidly advances, so, too, does the e-commerce industry — and it’s making a major economic impact. According to reports, retail e-commerce sales around the world generated the equivalent of 3.53 trillion U.S. dollars in 2019 alone. 

As an industry with so much lucrative potential, e-commerce has naturally spawned one of the nation’s most robust job sectors. According to the U.S. Bureau of Labor Statistics, e-commerce jobs across the country are expected to reach nearly 450,000 by 2026. In light of the industry’s continuous evolution, it’s no surprise that there has been a substantial increase in e-commerce companies. As the world moves even deeper into the digital age, these organizations are doing their part to make online shopping as seamless, safe and transparent as possible. These e-commerce experts have toppled the retail industry with the creation of powerful platforms capable of indelibly changing the ways in which consumers interact with their favorite brands. Whether they’re redefining the online grocery experience or making it easier for local businesses to connect with customers, e-commerce companies nationwide are ushering in a new era of online retail.  

We’ve rounded up 15 of the nation’s most impressive e-commerce companies to give you a closer look into this fast-growing industry. 

E-commerce Companies to Know

  1. Wish
  2. Fivestars
  3. Instacart
  4. Wing
  5. Postmates
  6. Chewy
  7. BigCommerce
  8. Drizly
Wish e-commerce companies
Wish

Wish 

Founded: 2010

Location: San Francisco, CA

Funding: $1.6B

What they do: Launched by Peter Szulczewski and Danny Zhang, Wish offers a mobile e-commerce platform that connects consumers with a wide selection of products. Items purchased through the company’s platform are shipped directly from merchants, resulting in prices that are 60 to 90 percent cheaper than they would be in stores. Wish’s platform offers a broad range of products, from fashion and accessories to home decor and appliances.

 

Fivestars e-commerce companies
Fivestars

Fivestars 

Founded: 2011

Location: San Francisco, CA

Funding: $92.7M

What they do: Fivestars seeks to support local businesses and their communities by turning transactions into relationships. The company enables small businesses to offer their customers a flexible, digital rewards program, which is designed to boost customer acquisition and loyalty and retention. Fivestars works directly with businesses’ point-of-sale (POS) system to collect payments, while customers can easily sign up in-store or through an app.

 

Instacart e-commerce companies
Instacart

Instacart 

Founded: 2012

Location: San Francisco, CA

Funding: $2.2B

What they do: Instacart operates an online e-commerce platform dedicated to grocery delivery. The company partners with retailers and pharmacies to offer same-day delivery and pickup services while providing consumers access to exclusive deals at their favorite local stores. Instacart currently offers its services in cities across North America including Chicago, Austin, New York City and Atlanta.

 

BigCommerce e-commerce companies
BigCommerce

BigCommerce 

Founded: 2009

Location: San Francisco, CA

Funding: $219.2M

What they do: BigCommerce aims to ignite a new era of e-commerce with its open SaaS platform. The company’s platform is designed to enable cross-channel commerce, boasting the ability to integrate with top marketplaces like eBay and Google Shopping in addition to helping businesses capture more customers on social channels and keep in-store sales automatically updated with native point-of-sale (POS) systems. BigCommerce also allows businesses to offer discounts and promotions to customers while enabling them to make purchases using digital wallets such as Apple Pay and PayPal One Touch.

 

Wing e-commerce companies
Wing

Wing 

Founded: 2018

Location: Palo Alto, CA

What they do: Wing offers an on-demand drone delivery service in cities across the United States, Finland and Australia. Through the company’s app, users can discover local businesses and place an order, which is then flown via drone to their doorsteps and can be tracked in real-time. Wing’s zero-emissions aircrafts are capable of keeping items level and steady and boast a small wingspan, enabling them to fly further, faster and more efficiently.

 

Postmates e-commerce companies
Postmates

Postmates 

Founded: 2011

Location: San Francisco, CA

Funding: $903M

What they do: Founded by Bastian Lehmann, Sean Plaice and Sam Street, Postmates operates an online delivery platform. The company’s platform connects customers with local couriers, enabling them to place delivery orders with their favorite restaurants and retailers. Postmates currently operates across all 50 U.S. states.

 

Crunchyroll e-commerce companies
Crunchyroll

Crunchyroll 

Founded: 2006

Location: San Francisco, CA

Funding: $26.8M

What they do: Crunchyroll serves as the world’s largest online destination for anime and manga. With a focus on creating 360-degree experiences for fans, the company offers access to streaming video, global sponsored events, games, print publications and merchandise. Crunchyroll offers its services in more than 200 countries and territories.

 

More From E-commerce31 E-commerce Trends Changing How We Shop and How Companies Do Business

 

AB Tasty e-commerce companies
AB Tasty

AB Tasty 

Founded: 2009

Location: San Francisco, CA

Funding: $24.2M

What they do: AB Tasty is dedicated to offering retailers access to customer experience optimization. The company’s AI-driven platform enables organizations to deliver their customers personalized, compelling experiences while providing product teams access to easy-to-use feature flags, progressive roll-out features and server-side testing. AB Tasty’s client base includes L’Oreal, USA Today and Ashley HomeStore.

 

Grubhub e-commerce companies
Grubhub

Grubhub 

Founded: 2004

Location: Chicago, IL

Funding: $284.1M

What they do: Grubhub offers one of the nation’s largest online and mobile food-ordering marketplaces. The company’s app allows users to browse both local restaurants and nearby chains and grants them access to reviews, coupons, special deals and a 24/7 customer care team. Grubhub currently partners with over 225,000 restaurants across 4,000 U.S. cities. 

 

Drizly e-commerce companies
Drizly

Drizly 

Founded: 2012

Location: Boston, MA

Funding: $69.6M

What they do: Founded by Cory Rellas and Justin Robinson, Drizly operates the world’s largest alcohol marketplace for beer, wine and liquor. Through the company’s app, users can browse thousands of nearby stores to find the alcohol they need before placing an order for fast delivery. Drizly partners with retail stores in over 100 North American cities including San Francisco, Denver, Nashville and Los Angeles. 

 

Chewy e-commerce companies
Chewy

Chewy 

Founded: 2011

Location: Boston, MA

Funding: $451M

What they do: Launched by Michael Day and Ryan Cohen, Chewy offers an e-commerce platform for pet products. The company’s marketplace boasts over 2,000 pet brands, offering a variety of products ranging from food and treats to supplies and medication. In addition to providing free shipping on every order, Chewy allows pet parents to have certain products shipped automatically on a monthly basis. 

 

Yotpo e-commerce companies
Yotpo

Yotpo 

Founded: 2011

Location: New York, NY

Funding: $176M

What they do: Yotpo has created an e-commerce marketing platform in an effort to help brands accelerate direct-to-consumer growth. The company’s platform enables businesses to display reviews and ratings, create loyalty and referral programs, and showcase consumers’ Instagram photos and videos. Yotpo seeks to help brands increase sales, boost site traffic, understand customer feedback and build a better buyer journey.

 

LeafLink e-commerce companies
LeafLink

LeafLink 

Founded: 2015

Location: New York, NY

Funding: $299M

What they do: Launched by Ryan Smith and Zach Silverman, LeafLink has created a wholesale ordering platform for the cannabis industry. The company’s marketplace is designed to help cannabis brands, distributors and retailers optimize ordering, simplify communication and save time. Brands and distributors can use LeafLink to increase brand exposure, manage relationships and oversee the order lifecycle, while retailers can benefit from the platform’s sample request and integrated messaging capabilities. 

 

Peapod Digital Labs e-commerce companies
Peapod Digital Labs

Peapod Digital Labs 

Founded: 2018

Location: Chicago, IL

What they do: Peapod Digital Labs aims to help local grocery stores offer better customer experiences. The company enables businesses to offer same-day delivery and pick-up services while supporting their consumer engagement strategies such as digital and loyalty ecosystems. Peapod Digital Labs also provides e-commerce forecasting and demand planning, digital marketing and merchandising techniques, fulfillment models, and route optimization.

 

Grailed e-commerce companies
Grailed

Grailed 

Founded: 2014

Location: New York, NY

Funding: $16.5M

What they do: Established by Jake Metzger and Julian Connor, Grailed is a curated e-commerce marketplace for men’s luxury fashion. The marketplace enables consumers to buy and sell unique fashion pieces in a wide range of styles including vintage, avant garde and minimalist. Grailed’s feminine counterpart, Heroine, serves as a community-driven marketplace for women’s fashion and streetwear. 


 

Photos via Shutterstock, company website screenshots and social media

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