Jobs at Zeller

Manage payment disputes across Mastercard, Visa, FPS, and BACS; investigate transaction issues; perform account reconciliations and regulatory reporting; support safeguarding compliance; improve processes, documentation, and SLAs; handle escalations and stakeholder inquiries; and coordinate merchant debt recovery. The role also contributes to payment product requirements and requires strong analytical, communication, organizational, and problem-solving skills.

Provides senior-level application support for a payments and financial services platform. Responsibilities include handling escalated product issues, troubleshooting complex technical problems, coordinating incident response, monitoring applications, supporting releases, improving support processes through automation, documenting solutions, and partnering with engineering, QA, product, account management, and customer success teams. The role is primarily hands-on and includes on-call responsibilities.

Prospect and close new business across Western Australia by generating leads, managing the full sales cycle, and building relationships with SME owners. The role requires pipeline management in HubSpot, needs-based solution selling, proposal development, negotiation, networking, and meeting revenue targets. The Account Executive will also represent Zeller at business events, communicate merchant feedback internally, and help develop sales processes for the growing fintech.

Owns product adoption and growth marketing across payments, POS, and financial services products. Responsibilities include analyzing adoption funnels, developing positioning and messaging, leading go-to-market launches, building segmented lifecycle and cross-sell campaigns, optimizing paid and incentive investments, tracking ROI, and creating sales enablement materials. The role partners closely with Product, CRM, SEO, content, PR, paid media, social, design, sales, and account management teams, supporting global product marketing across Australia and the UK.

Qualify and convert inbound and marketing leads, prospect new merchants via calls, email and LinkedIn, conduct discovery, schedule handovers to Account Executives, maintain CRM records, and help optimise outreach playbooks to grow Zeller's SME customer pipeline.

Detect, investigate, and mitigate fraud across merchant acquiring products. Monitor transaction activity, support merchant onboarding/underwriting, manage disputes/chargebacks, liaise with card schemes and partners, and implement controls to meet regulatory and scheme requirements.

Drive outbound and inbound SMB sales through prospecting, door-to-door outreach, cold calling, qualifying, and closing. Build deep relationships with merchants, translate payment/financial needs into Zeller solutions, manage pipeline hygiene, create commercially sound deals, and collaborate with Sales, Marketing, Customer Success, Product and Operations to relay feedback and grow revenue.

Field-focused SMB Account Executive responsible for outbound prospecting (door-to-door, cold calls/emails), managing the full sales cycle, qualifying leads, closing deals to exceed targets, translating merchant payment needs into Zeller solutions, maintaining pipeline hygiene, and collaborating cross-functionally to relay product feedback.

Drive upmarket growth through outbound prospecting, converting, and closing complex enterprise deals for integrated in-person and online payment solutions. Own full sales cycle, build account plans, lead technical and commercial scoping, coordinate implementations, and engage executive stakeholders while working cross-functionally to influence product and ensure successful rollouts.

Outbound-focused mid-market Account Executive responsible for prospecting, managing full sales cycle, qualifying and closing SMB and multi-location merchants, maintaining HubSpot pipeline hygiene, crafting commercial deals, delivering presentations, and collaborating with cross-functional teams to relay customer feedback and stay current on payments/fintech trends.

Sell Zeller's payment products to UK merchants via outbound and field sales. Own the full sales cycle: prospecting, qualifying, presenting, negotiating, closing, and after-sales support. Manage pipeline in HubSpot, use sales tools, collaborate with global teams, and help build the UK sales culture and processes.

Own the full sales cycle for mid-market and SME merchants: prospect (outbound, door-to-door, cold outreach), qualify leads, manage pipeline in HubSpot, design tailored business banking solutions, negotiate and close deals, and collaborate with marketing, product and customer success to exceed revenue targets.

Drive outbound and inbound prospecting, qualify and manage a pipeline in HubSpot, own the full SMB sales cycle from discovery to close, craft commercial deals, deliver persuasive presentations, and collaborate with Marketing, Customer Success, Product and Operations to support merchant needs and exceed targets.

Lead design and delivery of new mobile banking features using React Native. Set and uplift code quality, architecture and testing standards. Perform code reviews, support CI/CD and automation, own end-to-end quality and performance, and collaborate with product to deliver performant iOS/Android apps.

Sell Zeller merchant banking and payments to SMEs through outbound prospecting, door-to-door meetings and full sales-cycle ownership. Qualify leads, manage pipeline in HubSpot, craft tailored commercial proposals, close deals to exceed targets, and collaborate with cross-functional teams to relay customer feedback and stay current on payments and fintech trends.

Serve as a hands-on product marketer to grow trial, adoption, and usage across Zeller’s payments, POS, and financial services. Build product positioning, GTM plans, launches, and cross-channel campaigns (email, web, content, social, in-product). Partner with Product, CRM, SEO, Design, and Sales to drive segmentation, incentives, analytics-driven growth, sales enablement, and competitive positioning across Australia and the UK.

Drive full sales cycle for mid-market Australian SMEs through outbound prospecting and field visits, build deep customer relationships, manage pipeline in HubSpot, design commercial deals, collaborate cross-functionally, and exceed revenue targets.

FP&A Analyst for a high-volume payments scale-up. Partner with Sales and Marketing on pricing, targets, unit economics, and margin analysis. Build AI/LLM-powered workflows and advanced analytics to automate FP&A tasks, support forecasting and three-way models, prepare monthly financial deep-dives, and deliver automated dashboards for leadership.

Sell Zeller's payments and business-banking solutions to Australian SMEs through outbound and inbound prospecting, door-to-door meetings, cold outreach, and full sales-cycle ownership. Build relationships, qualify needs, craft commercial proposals, close deals, maintain pipeline hygiene, and collaborate across teams to relay merchant feedback and improve products.