Jobs at Wishlink

Conduct qualitative and quantitative UX research for creators, shoppers, and brands. Lead interviews, contextual inquiries, focus groups, field research, surveys, and usability testing across wireframes, prototypes, and live products. Synthesize findings into actionable product recommendations, maintain research repositories and user panels, influence product roadmaps, and communicate insights to stakeholders and leadership.

Own the Fashion category’s P&L, revenue, margins, profitability, assortment, merchandising, pricing, promotions, and catalog strategy. Identify fashion trends and high-performing products, manage seasonal buys and product mix, optimize product detail pages and catalog schemas, and collaborate with marketing, supply chain, and visual merchandising teams. The role requires strong retail analytics, inventory management, vendor negotiation, and e-commerce category management experience.

Manage and grow strategic brand accounts, track performance, resolve escalations, and identify revenue opportunities. Lead cross-functional projects, coordinate ongoing activities through a central control function, improve operational workflows, and develop new revenue initiatives. The role requires strong analytics, stakeholder management, communication, campaign execution, and experience with D2C brands in a fast-paced startup environment.

Own Seleqt’s end-to-end content strategy, calendar, brand voice, and execution across social, influencer, paid, product, and creator channels. Develop and test messaging, direct creator content, collaborate cross-functionally, track performance metrics, and iterate content to drive engagement, acquisition, and product visits. The role requires a hands-on strategist with strong fashion, creator, Gen-Z, and ecommerce knowledge.

Own FMCG category monetization and revenue targets, develop category plans and brand playbooks, build and expand brand partnerships, negotiate budgets, set targets for category KAMs, manage performance through data and dashboards, and coordinate with sales, product, creator, and marketing teams. The role combines commercial strategy, hands-on analytics, partnership development, and go-to-market execution.

Manage and grow strategic brand and marketplace partnerships, track account performance, resolve escalations, and identify revenue opportunities. Lead cross-functional initiatives, improve operational workflows, coordinate progress through a central control tower, and build dashboards and insights for data-driven decisions. The role requires strong problem-solving, SQL and spreadsheet proficiency, ownership of 0-to-1 initiatives, and the ability to manage multiple priorities in a fast-paced startup.

Owns end-to-end UX across Wishlink’s creator-commerce products. Responsibilities include product discovery, problem definition, user research, usability testing, user flows, wireframes, information architecture, prototypes, interaction design, design systems, and cross-functional collaboration with product, engineering, research, data, and business teams. The role focuses on simplifying complex workflows, validating solutions, supporting launches, and creating scalable experiences that drive measurable user and business impact.

Own Creator Support operations, metrics, performance reviews, issue taxonomy, and corrective action plans. Diagnose SLA, quality, productivity, backlog, and CSAT issues, then prioritize and resolve root causes. Lead training and QA programs, improve Freshchat or comparable support-platform workflows, and drive automation, self-service, and agent-assist adoption. Collaborate with Product and Engineering to translate support challenges into scalable processes and technology fixes.

Wishlink invites candidates to create a role aligned with their skills and interests within its creator-commerce startup. The company operates at the intersection of e-commerce and social media, serving users, creators, brands, and marketplaces. Candidates can contribute to the company’s growth while benefiting from competitive compensation, ESOPs, learning programs, relocation support, health plans, gym memberships, and other employee perks.

Own Wishlink’s production infrastructure reliability and performance across AWS and Kubernetes. Build CI/CD and GitOps workflows, manage Terraform-based EKS infrastructure, define SLOs and alerting, operate observability tools, respond to incidents, conduct root-cause analysis, and enforce production readiness, security, and operational standards.

Manage creator relationships and execute campaigns end to end, including brief alignment, content coordination, link setup, tracking, reporting, negotiation, and post-campaign analysis. Collaborate with brand, product, and support teams to resolve issues, use Excel and analytical tools to monitor creator performance, and develop scalable scripts and playbooks. The role requires frequent creator communication, strong empathy, problem-solving, and consistent execution.