Vertafore Mission, Purpose & Impact

Vertafore earned the 2026 Excellence in Customer Service Award from the Business Intelligence Group for the fourth consecutive year, recognizing its commitment to fast, expert, and empathetic customer support.

 Vertafore prioritizes high-quality customer interactions over volume-driven support, equipping its teams with deep insurance expertise and AI-powered tools to provide faster, more accurate answers.

The recognition reinforces Vertafore’s focus on helping agencies, MGAs, and carriers get more value from their technology, reduce friction, and grow smarter.