Teams at Vertafore

Provide Tier 1/2 global IT support in a 24x5 model: troubleshoot Windows/macOS and Office365, manage Active Directory, DNS, MFA, encryption, VPN, antivirus, patching, asset inventory, and ServiceNow ticketing while improving processes and delivering strong customer service.

Analyze business systems and user needs, elicit and document requirements, create use cases and process diagrams, liaise between technology and business teams, deliver requirement specifications, GUI/screen designs, and workflow artifacts throughout the project lifecycle.

Hands-on senior application security engineer partnering with product and engineering teams to perform threat modeling and secure architecture reviews, embed secure SDLC practices, integrate CI/CD security tooling, manage vulnerabilities, secure cloud, API, identity and AI-enabled features, create reusable security patterns, mentor engineers, and support incident response and compliance readiness.