Jobs at Trace3

Develop and maintain customer profitability, cost-to-serve, LTV, CAC, margin, and commercial performance models. Partner with Finance, Revenue Operations, Sales, and business leaders on dashboards, forecasting, budgeting, scenario analysis, investment decisions, and go-to-market strategy. Identify trends, anomalies, risks, and efficiency opportunities, then translate findings into actionable recommendations. Improve data quality, reporting automation, metric governance, and executive decision support across customer segments, regions, and business units.

Provides onsite and remote Tier I technical support for a corporate client. Responsibilities include managing Zendesk tickets, troubleshooting Meraki networking, Microsoft 365, Intune, Entra, VMware, and Windows Server issues, documenting resolutions, guiding users, and escalating complex problems. The role requires white-glove customer service, strong communication, adaptability, and the ability to work onsite in a high-pressure environment.

Lead platform engineering pre-sales and solution architecture, including discovery, technical proposals, demos, proofs of concept, and executive advising. Design internal developer platforms, Kubernetes environments, CI/CD modernization, observability, DevSecOps, infrastructure-as-code, and agentic AI solutions. Develop roadmaps, estimates, and operating models; support bookings targets and partner pursuits. Oversee delivery handoffs, serve as architect of record, manage technical risks, and identify follow-on opportunities.

Lead advanced offensive security engagements focused on Azure, Entra ID, Microsoft 365, cloud infrastructure, and AI/LLM systems. Plan and execute penetration tests, identify attack paths, develop testing methodologies, produce executive-ready reports, and provide remediation guidance. Serve as a technical lead, mentor testers, research emerging threats, build automation, support security labs, and maintain client relationships. The role also contributes to cloud, DevOps, identity, application, and occasional mobile security assessments.

Designs, implements, tests, and sustains hybrid cloud environments supporting NORAD systems. The engineer coordinates with cloud providers, vendors, and engineering teams; provisions services using Terraform; ensures cybersecurity and Authority to Operate compliance; develops architectural diagrams; advises leadership on integration and sustainment; and supports risk management, scheduling, documentation, and stakeholder updates in a classified environment.

Leads end-to-end services operations, including SOW creation, project delivery, PMO governance, resource management, vendor and contingent staffing, billing, forecasting, reporting, and revenue recognition. Oversees operational systems, financial discipline, process improvement, change management, services solutions, and strategic initiatives. Partners with Finance, Sales, Engineering Services, and business leaders to improve scalability, utilization, profitability, client delivery, and operational excellence.

Evaluates enterprise workplace AI platforms, including capabilities, integrations, security, governance, deployment, pricing, and licensing. Completes vendor training and certifications, maintains platform comparisons, presents findings, supports pre-sales discovery and solution scoping, and assists with manufacturer partnerships and AI portfolio enablement. Collaborates across consulting practices to map platforms to client needs and help accelerate AI solution sales.

Develop and secure mission-critical applications and Kubernetes environments for Trace3 Gov. Build containerization and multistage CI/CD pipelines, automate software delivery, improve developer workflows, and enhance cluster security and stability. The role involves full-stack application integration, microservices, cloud and container platforms, vulnerability analysis, and collaboration with development and platform engineering teams in a classified workspace.

Supports systems engineering across the lifecycle for classified, mission-critical defense systems, including requirements analysis, documentation, traceability, verification, validation, integration, testing, troubleshooting, and sustainment. Collaborates with software, infrastructure, cybersecurity, operations, and program teams; participates in technical reviews and customer discussions; maintains engineering artifacts; and applies systems engineering processes, V-Model methodologies, and security procedures in an on-site operational environment.

Leads regional Solution Architects and drives presales engineering strategy, technical excellence, resource alignment, and customer outcomes. Partners with Sales, Advisory, Innovation, Services, and business units on strategic pursuits, solution development, executive engagements, and presales-to-delivery handoffs. Develops engineering talent, supports recruiting and enablement, strengthens partner relationships, guides proof-of-concept efforts, and advances regional engineering processes and go-to-market capabilities.

The Contracts Manager supports Trace3’s Legal Department by drafting, reviewing, revising, and negotiating commercial agreements and NDAs. The role manages contract approvals, signatures, records, contract-management systems, insurance certificates, corporate filings, entity formation, and related legal administrative tasks. It works closely with corporate counsel and cross-functional teams while supporting multiple projects and priorities.

Provides full-cycle payroll processing and reconciliation for exempt employees, commissions, bonuses, deductions, garnishments, and final pay. Handles employee inquiries, payroll reporting, compliance, audits, data accuracy, and multi-jurisdiction taxation. Supports payroll integrations, system upgrades, automation, workflow documentation, and process improvements while collaborating with HR, Finance, and IT. Serves as backup for commissions administration and helps maintain accurate, timely, scalable payroll operations.

Leads technical presales for AI solutions, including client discovery, data-readiness assessment, reference architecture, agentic workflow design, prototypes, AI security and governance, and executive presentations. Partners with sales, data, cloud, security, and delivery teams to create commercially viable solutions and high-quality handoffs. The role focuses on retrieval, semantic search, model evaluation, orchestration, production readiness, and modern cloud and data platforms, with mentoring and thought leadership responsibilities.

Cloud FinOps consulting intern supporting cloud cost management, optimization, forecasting, budgeting, and financial accountability across AWS, Google Cloud, and Azure. The role includes developing reports, dashboards, presentations, and recommendations; researching FinOps for AI and token economics; documenting processes; assisting with client engagements and internal planning; and learning cloud financial management through mentorship and certification opportunities.

Leads client-facing data and AI strategy, architecture modernization, and pre-sales engagements for enterprise organizations. Evaluates data platforms, AI strategies, governance, and cloud or hybrid architectures; develops proposals, SOWs, presentations, estimates, and technical documentation. Drives pipeline growth, supports sales pursuits, leads workshops and proofs of value, builds executive relationships, and partners with delivery, cloud, infrastructure, and security teams. Mentors regional teams and contributes to go-to-market strategy and thought leadership.

Supports the Solutions Architecture team by helping design customer technology solutions across networking, security, AI, analytics, and data center environments. Responsibilities include documenting requirements, creating bills of materials, maintaining demonstrations, researching technical solutions, communicating with sales teams, and troubleshooting configuration conflicts. The internship includes customer exposure, mentoring, technical training, and in-person work at the Denver office.

Supports the lifecycle renewals team with quote preparation, install-base and vendor-quote accuracy, renewal-scope organization, contract tracking, and order-processing activities. The intern learns renewal operations, partner programs, and Trace3 systems while collaborating with Sales, Account Management, Operations, OEMs, and distribution partners. The role also includes professional development, mentoring, networking, and completing a capstone project or final presentation.

Own and grow enterprise accounts across Southern California, driving revenue and gross profit through strategic technology sales. Develop account plans, identify and close complex opportunities, build executive relationships, and coordinate engineering, consulting, services, and technology partners. The role requires consultative selling across cloud, cybersecurity, AI, data, infrastructure, and managed services, along with pipeline discipline, accurate forecasting, and consistent achievement of growth objectives.

The Pricing Analyst reviews deals, pricing, profitability, discounts, and transaction data to recommend improvements in margin and competitiveness. The role supports complex sales opportunities, provides commercial guidance, develops reporting, promotes pricing tools and best practices, and partners with Sales, Finance, Operations, Procurement, and other teams. It also contributes to process improvements, documentation, testing, and the development of a scalable Pricing Operations function.

Leads client-facing architecture engagements for vulnerability and exposure management, CTEM, attack surface management, risk-based prioritization, remediation workflows, and security operations integration. Designs target-state architectures, operating models, automation, and AI-assisted capabilities; develops reference architectures and packaged offerings; supports presales, proposals, executive briefings, partner initiatives, and technical enablement. Requires deep cybersecurity expertise, enterprise platform experience, strong communication skills, and approximately 25–35% travel.