Toast
All Teams
Toast Sales Team
The Sales team is the cornerstone of Toast's revenue generation and customer acquisition, driving our success and growth. We're a dedicated team of Sales professionals focused on promoting and growing Toast. Sales people are the lifeline of Toast, driving our mission to establish it as the leading restaurant platform. Our Sales Intelligence team equips our salespeople with the best training, data, and product knowledge, enabling them to find solutions that truly work for our restauranteurs.
Close
What People Are Saying About Toast
-
Team Support: Colleagues are often seen as collaborative and willing to help across Sales, with peers sharing tactics and managers providing support on deals. Feedback suggests strong camaraderie even within a competitive, high-velocity environment.
-
Learning & Development: Sales is described as investing in structured onboarding, coaching, and a formal Sales Academy that builds full‑cycle skills. Feedback suggests clear SDR‑to‑AE paths and ongoing coaching help sellers ramp and improve.
-
Compensation: Pay is considered performance‑sensitive with uncapped commissions and meaningful upside for strong performers. Feedback suggests financial rewards are a major draw for Sales roles when targets are met.
What People Are Saying About Toast
-
Mission & Purpose: Colleagues in Boston are described as leaning into helping restaurants succeed, reflecting a mission-focused approach. This aligns with a vibrant, high-energy atmosphere noted for the Boston HQ.
Recently posted jobs
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Provides blended customer support through chat, voice, and casework for Toast restaurant technology users. Troubleshoots hardware and software issues, explains technical information to nontechnical customers, manages multiple interactions, collaborates with support teams, builds product expertise, and contributes to process improvements. The role requires rotational 24/7 shifts, including nights, weekends, and holidays, with office-based work in Bangalore for the first six months.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage, coach, and develop a customer care team supporting payments POS customers. Oversee performance, quality, productivity, escalations, scheduling, training, compliance, and customer satisfaction. Partner with cross-functional teams to resolve issues, identify recurring pain points, improve support processes, and implement new tools and operational changes in a 24/7 SaaS environment.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Generate restaurant prospects, manage the full sales cycle, conduct product demonstrations, develop customized solutions, negotiate with decision-makers, and close new business. The role requires maintaining sales activity in Salesforce, understanding competitors, meeting goals, and partnering with internal teams to ensure successful delivery. This is a remote inside-sales position focused on acquiring SMB restaurant customers.
At a glance
empowering the restaurant community
We are always looking for ways to empower our customers. One great example of this work is seen through the Emerging Markets team. The Emerging Markets team serves customers in Spanish, Korean, and Mandarin. By providing end-to-end support to customers in their preferred language, this team is breaking down the language barrier and helping our customers reach their goals.
going global
You can find members of our Sales team all around the world! Our international Sales team brings unique perspectives to Toast and encourages us all to think holistically about the customer experience.
how we impact our community
We know that we can make a tangible difference in restaurateurs’ lives by bringing them new technology, business best practices, industry data, trends, and more. That’s why we start by learning about our customers - why they started their businesses, what challenges they face, and how they want to grow. We partner with them to find a solution that truly works.
