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Toast Customer Success Team in Omaha
The Customer Success Team is dedicated to ensuring our customers receive maximum value from Toast so they can do what they love and thrive. Our teams are responsible for helping customers get up and running easily, delivering ongoing value and satisfaction, and providing timely issue resolution along each stage of a customer's journey. To achieve this, Customer Success is comprised of various core teams who work together each day to deliver a world class experience to our customers.
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Lead Toast’s product and platform security organization, overseeing security platform engineering, application and cloud security, secure development practices, offensive security, vulnerability management, hardware security, and developer enablement. Partner with product and engineering leaders to establish secure defaults and scalable guardrails while reducing developer friction. Manage and grow a multi-team security engineering organization, expand security champions and tooling adoption, and align security posture with business and product priorities.
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Generates qualified pipeline for enterprise account executives through outbound prospecting, cold calling, account mapping, lead nurturing, and scheduling discovery calls and demos. Maintains Salesforce records, collaborates with account executives and cross-functional teams, promotes new products, and supports enterprise marketing efforts. The role requires persistence, customer empathy, strong communication, organization, and comfort engaging senior decision-makers across large restaurant organizations.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.
