Toast
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Early Careers in Boston
Toast's Early Careers program is designed to launch students' careers by integrating them into the company's vibrant culture and impactful work. Interns and co-ops are treated as full-time Toasters from day one, given meaningful projects, and provided with mentorship from industry professionals. The program emphasizes hands-on learning, collaboration across teams, and the autonomy for students to develop and showcase their skills, supported by consistent feedback. Toast offers opportunities across various departments, including technical roles like Software Engineering and Data Science, as well as non-technical roles such as Human Resources and People Operations.
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What People Are Saying About Toast
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Learning & Development: Structured internships and co-ops in Boston include mentorship, onboarding, office hours, and cohort events. Interns and co-ops own meaningful projects from day one with guidance to ramp quickly.
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Mission & Purpose: Work in the Seaport Breadquarters keeps early-career teams close to restaurant customers, making impact tangible. Field visits, customer panels, and seeing local operators use the product reinforce day-to-day purpose.
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Belonging & Inclusion: Employee Resource Groups and an Employee Networks Summit involve interns and co-ops alongside full-time staff. These Boston-centered communities help new talent plug in socially and professionally.
Recently posted jobs
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Design, build, deploy, and maintain resilient, scalable production systems for Toast’s retail customers. The role sets long-term technical architecture and strategy, communicates technical direction, mentors senior engineers, improves engineering productivity, diagnoses performance issues, and drives initiatives amid ambiguity. Engineers collaborate directly with retail customers, visit stores, understand operational workflows, and use AI tools to improve development velocity and quality.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Leads Toast’s AI and analytics strategy for Enterprise Care. Owns the roadmap, evaluates and deploys AI-assisted support tools, develops operational intelligence products, and partners with Product, Engineering, and Data teams to move pilots into production. Establishes complexity and workload intelligence, assesses AI readiness, translates AI performance into measurable operational outcomes, and builds organizational AI literacy. The role requires extensive enterprise support or service-delivery leadership, hands-on production AI experience, operational data fluency, and the ability to drive trusted adoption among agents and executives.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Provides advanced omnichannel technical support for enterprise restaurant clients. Troubleshoots POS hardware, financial transactions, API integrations, menu configurations, and third-party systems across phone, chat, and email. Manages case prioritization and backlog, communicates with restaurant and corporate stakeholders, de-escalates challenging situations, owns issues through resolution, collaborates with internal teams, and documents solutions. Requires independent judgment, strong organization, and the ability to learn a broad product suite.
