Jobs at Suitsupply

The Financial Controller manages month-end and year-end close processes, financial analysis, statutory reporting, tax compliance, external audits, consolidation, and intercompany eliminations across multiple jurisdictions. The role also drives accounting process improvements, automation, reporting accuracy, and compliance with IFRS and Dutch GAAP while partnering with finance teams, management, auditors, and external advisors.

Manage day-to-day delivery and improvement of the POS product across 100+ stores. Translate store-team needs into requirements, user stories, prioritized backlogs, configurations, and releases. Configure POS settings and integrations, coordinate vendors and engineering, investigate store workflows, and prioritize improvements. The role grows toward ownership of the POS roadmap, business cases, KPIs, and longer-term in-store technology direction.

Principal Engineer serving as the company’s most senior hands-on individual contributor. Responsibilities include setting cross-team engineering standards, building complex integrations and platform foundations, accelerating project delivery, embedding with teams, enforcing quality through tooling and automated guardrails, and advancing AI-native development. The role requires broad technical ownership across multiple domains, strong change-management experience, hands-on full-stack development, and the ability to influence teams without direct authority.

Build and manage customer operations training and quality assurance programs, including AI-based quality scoring, human validation, coaching, onboarding, and continuous development. Use quality data to improve agent performance, training effectiveness, ramp-up time, chatbot resolution accuracy, first-contact resolution, and repeat-contact rates. Partner with knowledge and playbook owners to implement improvements, track outcomes, and ensure service standards are maintained.

Build and deploy production-grade AI agents and tool-calling workflows on GCP using governed business data. Identify high-value automation opportunities, develop reusable skills, connectors, evaluations, and templates, and establish standards for accuracy, cost, guardrails, and sensitive-data handling. Partner directly with business teams, create runbooks and ownership models, mentor team champions, and demonstrate measurable operational impact through production AI systems.

Support the evolution of Suitsupply’s Custom-Made digital experience across stores and e-commerce. Collaborate with retail teams, Style Advisors, stakeholders, and engineers to identify workflow friction, define product improvements, monitor KPIs, write user stories, manage the backlog, run sprint reviews, and coordinate Agile releases. The role focuses on configuration logic, UI/UX, integrations, and AI-enabled workflows. Product Management experience is not required; onboarding and guidance are provided.

Own the technical vision and architecture for a global Shopify Hydrogen headless storefront. Lead a frontend engineering team, make architectural and technology decisions, manage integrations (Shopify APIs, UI Extensions, Sanity CMS, payments/logistics), define testing strategy, and drive performance, accessibility, security, and platform scalability across markets.

The Manager Finance Operations leads global accounting and financial operations, driving process improvement, automation, and team development while overseeing finance infrastructure across 100+ stores.

Leads end-to-end photo studio operations, including capacity planning, scheduling, resource allocation, workflow optimization, KPI reporting, technology and AI implementation, vendor management, budgeting, and cross-functional collaboration. Oversees photographers, stylists, retouchers, and producers while improving production efficiency, quality, scalability, and cost-effectiveness.

The Automation Lead will deploy and maintain automation solutions, improve workflows, implement AI tools, and conduct training sessions for teams.

The FP&A Data Analyst will enhance financial reporting, automate processes, bridge data across systems, and develop insightful dashboards while collaborating with finance and engineering teams.

Own the Customer Operations systems roadmap and act as product owner for Salesforce. Lead selection, implementation, and optimization of automation, self-service, and telephony platforms. Plan and execute large-scale implementations and migrations with minimal disruption. Ensure integrations support performance metrics (CSAT, response times, efficiency) and partner with leadership, IT, Data, and vendors to deliver resilient, scalable systems.

As a Tech Lead at Suitsupply, you will oversee technical health, lead architectural decisions, ensure code quality, and mentor engineers while applying innovative AI tools and secure practices.

As a Senior Software Engineer, you will develop applications, maintain CI/CD pipelines, and ensure code quality while collaborating within a team.

As a Quality Intern, support the Quality team with inspections, sample management, logistics for fittings, and maintaining the PLM system.

Lead multiple Agile teams, ensuring quality delivery of software products, fostering team performance, and simplifying technical legacy systems to support growth.

Lead end-to-end product development from concept to commercialization, drive fabric and product innovation, manage timelines and PLM, partner with cross-functional teams, and mentor the Product Development team to deliver high-quality menswear products.