Sterling
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Act as a liaison between departments and clients, maintain client relationships, assist in hiring decisions, respond to client inquiries, communicate with fulfillment departments, resolve client issues, handle time-sensitive projects, prioritize tasks, possess strong communication skills in French and English.
The Accountant will be responsible for general ledger activities for the LATAM region, monthly close procedures, account reconciliations, financial analysis, and supporting business teams with accounting analysis. Fluent in English and Portuguese or Spanish is required.
Responsible for all activities surrounding the general ledger, including monthly close activities, account reconciliations, financial analysis, and providing accounting support. Drive process improvement and efficiency while handling special projects and ad hoc reports. Ideal candidate is detail-oriented, team-oriented, and proactive.
Client Success Associate position in Poland with a focus on maintaining client relationships, conducting training, and resolving client issues. Requires excellent communication skills in English and German.
Act as a liaison between departments and clients to ensure smooth background checking process, maintain client relationships, respond to client inquiries, and resolve issues promptly. Assist clients in making informed hiring decisions and provide training on system usage. Communicate with internal departments to enhance resolution of client issues. Participate in additional projects as assigned. Must have excellent communication, analytical, and time-management skills. Remote full-time position.
As a Field Operations Specialist, you will be responsible for supporting machine lifecycles and software deployment for fingerprint kiosks. Other duties include customer support, troubleshooting, and maintaining client relationships. This role requires strong communication, organizational, and problem-solving skills.
Client Case Manager responsible for providing first-time resolution to customer queries, interfacing with clients on file updates, conducting quality assurance checks, and ensuring timely case management workflows. Must have strong communication and operational skills.
To ensure that client needs are understood, coordinate within the internal team, and deliver services to clients satisfactorily. Responsibilities include project managing client accounts, reviewing documentation, verifying quality, identifying areas for improvement, engaging internal teams, preparing reports, and more.
The Verification Specialist conducts reference interviews, employment verifications, and education verifications on behalf of clients to ensure compliance and accuracy. Responsibilities include handling verifications for high-profile clients, cross-referencing information, contacting companies and institutions, writing detailed reports, and resolving client concerns. Minimum qualifications include HSC/Diploma, typing speed of 20 wpm, English and Romanian language skills, and 0-6 months of experience in an International BPO/KPO.
As a Verification Specialist, you will conduct reference interviews, employment verifications, and education verifications for high-profile clients. Key responsibilities include handling verifications, cross-referencing information, contacting companies and institutions, writing detailed reports, and resolving client concerns.
Verification Specialist responsible for conducting reference interviews, employment verifications, and education verifications in English and French. Handle verifications for high-profile clients, cross-reference information, write detailed reports, and resolve client concerns. Minimum qualification of HSC/Diploma, 0-6 months of experience in International BPO/KPO, strong communication skills, and ability to multitask.
As a Verification Specialist, conduct reference interviews and verifications for clients in English and German. Handle verification tasks, write detailed reports, and ensure client satisfaction. Requires strong communication skills, attention to detail, and the ability to multitask effectively.
The Client Success Supervisor is responsible for managing the operations of the team, maintaining performance metrics, handling team queries and problems, setting goals, providing feedback and trainings, and ensuring effective team collaboration. The role involves creating an environment of trust, open communication, and cohesive teamwork.
The Client Success Partner (EMEA) at Sterling is responsible for being a frontline advocate and proactive support to top tier customers in EMEA. They act as a liaison between internal departments and customers to ensure smooth operation of background check processes. The role involves maintaining relationships with clients and supporting revenue growth.
Provides IT support for computer customers, equipment, software and applications, network, and interacts with different departments. Rotating on-call schedule and troubleshooting technical issues are key responsibilities.
Seeking an experienced Microsoft SQL Server Database Administrator to optimize database performance, maintain systems, and support the development team. Responsibilities include database management, performance tuning, monitoring system health, and providing 24/7 support. Qualifications include 5+ years of experience, strong SQL Server performance tuning knowledge, complex query optimization, and HA/DR expertise. Preferred experience with Git, DbaTools, and Powershell.
Design, develop, and implement project deliverables in a team environment. Mentor Jr. Developers and ensure adherence to software engineering best practices. Work on production issues, monitor changes in server and network infrastructures, and ensure smooth system operations.
Responsible for data entry, contract management, vendor database maintenance, and communication with clinic partners. Also involved in resolving cost discrepancies and assisting billing processes.
Senior .NET Developer responsible for development, testing, and enhancement of existing solutions. Collaborate with international teams, participate in peer-reviews, and provide technical recommendations.
Client Case Executive role responsible for managing client accounts, reviewing documentation, ensuring completeness, and reporting on client cases. Requires proficiency in Cantonese, Chinese, and English, as well as computer literacy and attention to detail.