We Are ‘SRAMmies’

Develops and delivers technical product education for distributors, retailers, OEMs, service centers, industry partners, and internal teams across North America. Responsibilities include creating curriculum, presenting in person and digitally, answering product questions, coordinating training logistics and schedules, managing the STU Online LMS, reporting training metrics, and adapting education to market needs. The role requires strong cycling industry knowledge, mechanical aptitude, bilingual English and Spanish communication, project management, public speaking, and up to 40% travel.

Manages software engineering teams responsible for internal systems and value-stream software delivery. Oversees people development, hiring, performance, team capacity, Agile ceremonies, backlog refinement, release readiness, and delivery schedules. Partners with Product Management to balance functional and non-functional priorities, leads continuous improvement and software culture initiatives, and manages engineering budgets. The role is onsite in Phoenixville, Pennsylvania, with 1–3 domestic or international trips annually.

Supports recruitment, onboarding, employee relations, benefits administration, HR compliance, recordkeeping, training, and change management. Handles employee inquiries, HR projects, audits, confidential information, and process improvements while ensuring adherence to Portuguese labor law, EU regulations, and ISO requirements. The role requires fluent Portuguese and English and is based in Coimbra.