Jobs at Signzy

Deploys and operates Signzy’s platform across cloud, on-premises, and hybrid client environments. Responsibilities include client-facing technical support, incident management, root cause analysis, Kubernetes and container troubleshooting, CI/CD and infrastructure automation, monitoring, performance optimization, documentation, and production support. The role collaborates with engineering and support teams, maintains reliability and security, and participates in on-call rotations while supporting regulated financial-services clients.

Own client-environment deployments and ongoing operations across cloud, on-premises, and hybrid setups. Responsibilities include client technical support, incident management, root cause analysis, CI/CD and infrastructure automation, monitoring, performance optimization, troubleshooting, documentation, and SLA support. The role requires Linux administration, scripting, Kubernetes, Docker, networking, cloud infrastructure, observability tools, and strong client communication during deployments and incidents.

Develop and maintain Java backend services and REST APIs for fintech and B2B SaaS platforms. Build scalable, secure microservices, database models, integrations, and event-driven workflows. Write tests, optimize performance, troubleshoot production issues, support deployments, and document APIs. Collaborate with product, frontend, QA, and DevOps teams on requirements, estimates, releases, and coding standards.

Drive new business acquisition and expand existing enterprise and BFSI accounts through hunting, farming, upselling, and cross-selling. Own complex sales cycles from prospecting through closure, build CXO and stakeholder relationships, maintain pipelines and forecasts, achieve revenue targets, and collaborate with Pre-Sales, Product, and Customer Success teams to position FinTech solutions.

Supports US-market pipeline generation by researching target accounts and prospects, identifying decision-makers, building prospect lists, executing email, LinkedIn, and cold-call outreach, and generating qualified meetings. Maintains CRM records, tracks campaign performance, assists with messaging and market research, and collaborates with Sales and Marketing. The role is designed for an early-career candidate interested in B2B SaaS, RegTech, business development, and a potential progression into account management or sales.

Manages strategic enterprise accounts across banking, BFSI, fintech, and B2B SaaS. Serves as the post-sales technical and functional contact, supports onboarding, integrations, troubleshooting, escalations, delivery coordination, product adoption, renewals, retention, and account expansion. Collaborates with Sales, Product, Engineering, Implementation, Support, and Compliance teams while monitoring account health, preparing reviews and reports, and driving customer value realization.

Performs functional, regression, integration, API, and end-to-end testing while coordinating PMO activities across projects and releases. Maintains project, QA, defect, risk, dependency, and release-readiness trackers; reviews requirements; manages defects in JIRA; coordinates stakeholders; supports production validation and root-cause analysis; and contributes to quality gates, process improvements, and release governance.

QA Intern responsible for understanding product requirements, designing and executing functional, regression, integration, and end-to-end tests, and identifying and documenting defects. The role includes API testing, log and response analysis, basic scripting for test automation and data validation, and collaboration with developers and product managers. Candidates should demonstrate strong programming fundamentals, analytical reasoning, problem-solving, and curiosity, with willingness to learn modern QA tools and automation.

Establishes project governance, standards, reporting, and delivery processes across a portfolio of projects. Tracks timelines, budgets, risks, dependencies, resources, and project health; prepares dashboards and executive updates; leads project reviews and action tracking; supports prioritization, capacity planning, financial monitoring, and process improvement. Coordinates cross-functional stakeholders and provides leadership with insights for timely decisions.

Support US outbound B2B SaaS sales by researching banks and fintechs, prospecting decision-makers via email/LinkedIn (and cold calls), logging activity in CRM, booking discovery calls/demos, shadowing senior reps, and helping refine outreach collateral.

Work with clients and technical teams to gather, document, and validate business and technical requirements for a SaaS product in the BFSI domain. Perform gap analysis, API testing, produce FSDs, manage change requests, and collaborate with PMs, product managers, dev and QA throughout the development and release process.

Technical business analyst who gathers and analyzes integration requirements, configures and tests APIs, documents technical and functional workflows, conducts gap analysis, and collaborates with development, QA, and product teams. Supports change requests and aims to transition into a project/product management role while ensuring enterprise-quality documentation.

Develop responsive mobile and desktop web UIs and scale backend services. Convert product vision into production-ready features, collaborate with developers, apply design patterns, and follow testing and quality assurance practices.

Work with senior engineers to build and automate infrastructure: maintain CI/CD pipelines, manage cloud resources with IaC, containerize and deploy services to Kubernetes, build monitoring and alerting, automate with scripts, and participate in incident response and documentation.

Lead and manage information security compliance and audit programs (ISO27001, SOC2, PCI DSS) for fintech customers. Coordinate internal and external audits, run third-party risk management, perform risk assessments, maintain GRC/ISMS, produce security metrics, and guide engineering on controls, remediation, and evidence collection.

Provide technical product support for a fintech SaaS platform: diagnose, troubleshoot and resolve production issues; analyze logs and metrics; work with APIs, cloud services, networking and certificate management; liaise with customers and internal teams to deliver secure, compliant solutions.

Design and execute manual and automated tests (Playwright) for UI and APIs. Create test cases, run functional/regression/smoke suites, log and track defects (Jira), collaborate with developers, maintain automation, and perform basic performance testing using JMeter where applicable.

Support sales by positioning products, demoing solutions, mapping client requirements to Signzy offerings, creating proposals and pitch decks, performing business analysis and scoping, coordinating with product/project teams, managing client expectations, and handing off to delivery post-signoff. Train sales on product, compliance and technology for assigned use-cases.

Support onboarding, adoption, retention, and value realization for B2B SaaS clients in Banking and Fintech. Serve as primary post-sales contact, monitor usage and health metrics, identify risks, assist renewals, coordinate with Sales/Product/Engineering, prepare reports and maintain CRM/CS data, and help customers navigate regulated environments.

Manage assigned SaaS accounts, build relationships with key stakeholders, ensure product adoption, drive renewals and retention, coordinate cross-functional delivery, handle escalations, and support client communications and invoicing processes.