Teams at Signzy

Manage enterprise client onboarding and implementation from start to finish. Serve as the primary client contact, coordinate internal teams, address technical requirements and API integrations, troubleshoot issues, provide project updates, and build strong customer relationships. The role also involves managing multiple stakeholders, improving onboarding experiences, and supporting timely delivery across Product, Technology, and Operations teams.

Manage CRM data quality, sales dashboards, MIS reporting, pipeline analysis, forecasting support, and sales performance tracking. Coordinate with cross-functional teams on deal execution, audits, process improvements, sales enablement, incentive tracking, and operational projects. Provide actionable insights and leadership presentations to improve sales efficiency in a B2B SaaS environment.

Lead a hands-on SRE team operating secure, highly available AWS and Azure platforms for banking and fintech clients. Responsibilities include cloud architecture, Kubernetes and infrastructure automation, observability, incident response, capacity and cost optimization, disaster recovery, compliance, client engagement, and team development. The role owns reliability practices such as SLOs, error budgets, on-call operations, post-incident improvements, and production readiness while managing escalations and service commitments.