Role Definition:
We are looking for a Techno-Functional Business Analyst who can bridge the gap between technical teams and business stakeholders. The ideal candidate will have a strong foundation in technical configuration, product understanding, and system integrations, with a long-term goal of transitioning into a Project/Product Manager role. This role requires hands-on involvement in analyzing, configuring, testing, and documenting product capabilities, ensuring seamless system integration before moving towards business process optimization.
1) Primary Responsibilities:Technical Responsibilities:- Understand technical configurations of the product and ensure accurate implementation.
- Gather and analyze technical and system integration requirements from clients.
- Read and interpret project requirement documents to identify necessary implementations.
- Conduct gap analysis between systems & APIs and recommend integration solutions.
- Test APIs, analyze responses, and document functional specifications (FSD).
- Create and maintain technical integration documents with flowcharts and system diagrams.
- Evaluate technical documentation, product architecture, and system workflows.
- Work closely with development, QA, and product teams to ensure smooth feature releases.
- Assist in translating technical insights into business requirements for stakeholders.
- Document functional workflows and ensure alignment with business objectives.
- Support business teams in understanding product capabilities and system behaviors.
- Manage and process change requests from clients effectively.
- Work collaboratively with Project Managers, Product Managers, and BA team members to ensure smooth project execution.
- Ensure all documentation meets enterprise-level quality standards and is well-structured for stakeholder approvals.
- Gradually transition into a full-fledged Business Analyst role, taking ownership of business process optimizations.
- Basic understanding of SaaS product development and its technology stacks (e.g., JavaScript, CSS, Java, NGINX, MySQL, MongoDB, microservices, APIs).
- Hands-on experience in API testing, web services, and system integrations.
- Knowledge of networking and internet protocols.
- Strong skills in data manipulation and analysis (Excel, Google Sheets, SQL preferred).
- Exceptional requirement-gathering, gap analysis, and documentation skills.
- Ability to communicate technical concepts to business stakeholders effectively.
- Strong verbal and email communication skills.
- Ability to adapt to changing project needs and business strategies.
- Exposure to BFSI/FinTech/RegTech domains is a plus.
Skills Required
- Understanding of SaaS product development and technology stacks (JavaScript, CSS, Java, NGINX, MySQL, MongoDB, microservices, APIs)
- Hands-on experience in API testing, web services, and system integrations
- Knowledge of networking and internet protocols
- Proficiency in data manipulation and analysis using Excel and Google Sheets
- Experience with SQL
- Requirement-gathering, gap analysis, and documentation skills (FSDs, integration docs, flowcharts, system diagrams)
- Ability to translate technical concepts into business requirements and communicate with stakeholders verbally and by email
- Experience managing and processing client change requests and working with Project/Product/BA teams
- Exposure to BFSI/FinTech/RegTech domains
What We Do
Signzy is a market-leading platform that is redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses - using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering totally customizable workflows. It gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets. Signzy is enabling 10 million+ end customer and business onboardings every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a strong global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and it has a strong presence in Mumbai, New York, and Dubai.
