Jobs at Ryan

Leads Ryan Legal Services’ tax law practice, overseeing legal operations, licensing, ethical compliance, client representation, tax appeals, co-counsel, staffing, training, and supervision of attorneys and paralegals. Provides tax legal analysis and advice, manages client engagement agreements, supports marketing initiatives, and ensures compliance with Arizona legal and professional requirements.

Manages global physical security, reception, telephone switchboard, and office support operations. Leads staff, schedules coverage, oversees access control and surveillance systems, manages badges and parking, coordinates vendors, develops budgets and purchase orders, monitors KPIs, maintains procedures and training materials, audits security access, and supports business continuity and emergency planning.

Conducts VAT reviews, recovery audits, and transaction analyses to identify incorrect payments, duplicate transactions, unused credit notes, and compliance issues. Advises clients on VAT regulations, legislation, and corrective solutions while analyzing data to improve cost efficiency and ledger accuracy. Collaborates with finance, legal, and tax teams and communicates regulatory changes and recommendations to clients.

Owns the enterprise Configuration Management operating model and CMDB governance, ensuring data accuracy, completeness, lifecycle control, and operational reliability. Designs processes, standards, ownership models, dashboards, and governance cadences; coordinates remediation with technology and service teams; supports Incident, Problem, and Change Management; partners with Ivanti administrators; and maintains audit readiness. This senior individual contributor role may later manage Configuration Analysts.

Provides Tier 1–2 desktop and help desk support for enterprise users, including troubleshooting Windows and macOS devices, software deployment, imaging, patching, hardware maintenance, asset tracking, onboarding, office moves, and ticket resolution. Supports Microsoft 365, collaboration tools, endpoint management, Active Directory, backups, and basic networking. Participates in on-call rotations, infrastructure support, user training, mentoring, and occasional travel for office moves.

Supports global digital marketing automation and campaign operations using Salesforce Account Engagement, Knak, and related platforms. Builds, tests, and deploys email campaigns, landing pages, forms, workflows, nurture programs, and lead-routing processes. Maintains database quality, segmentation, campaign tracking, Salesforce synchronization, and quality assurance. Monitors campaign performance and supports SEO, website updates, analytics, paid search, and paid social. Collaborates with marketing, CRM, technology, vendors, and global teams while maintaining documentation and operational standards.

Conduct VAT reviews and audits, identify incorrect transactions and capital leakage, advise clients on VAT compliance, interpret regulations, and recommend solutions to improve financial accuracy and operational efficiency. The role analyzes transaction and customer data, communicates legislative updates, collaborates with finance, legal, and tax teams, and provides timely guidance on national and international VAT matters.

Provides VAT compliance services and tax advice to multinational clients across multiple jurisdictions. Responsibilities include analyzing transaction data, preparing and submitting VAT declarations, communicating with clients and tax authorities, managing registrations and deregistrations, supporting audits, researching legislative changes, and developing client reports and advisory communications. Fluent English and French are required, with a degree in law, management, or economics preferred.

Supervises U.S.-based and offshore billing teams, coordinating workloads, training staff, resolving billing issues, and ensuring accurate, timely invoices. Reviews contracts, billing terms, and engagement setups; supports managers and principals; monitors controls and documentation; identifies process gaps; and recommends workflow improvements. The role also supports accounting-system upgrades, invoice approvals, reporting, and operational issue resolution while directly supervising employees.

Provides sales and use tax advisory services through client engagements, including tax reviews, audit defense, ERP and compliance support, tax matrix development, appeals, voluntary disclosures, and consulting. Presents tax seminars and workshops, analyzes assessments, recommends appeal strategies, supports clients on secondment, and assists with peer review. Requires strong Canadian commodity tax knowledge, professional accounting credentials or substantial tax experience, intermediate Microsoft Office skills, and up to 25% travel.

Leads integrated demand generation strategy for a software business, driving pipeline growth and revenue through audience segmentation, campaign planning, channel optimization, nurture programs, lead scoring, and sales alignment. Oversees campaign calendars, budgets, performance reporting, competitive analysis, and AI-enabled personalization and automation. Partners cross-functionally with Sales, Product Marketing, Creative, Digital Marketing, Communications, and Marketing Operations while managing at least one direct report.

Build and deliver full-stack applications with generative AI and agentic capabilities. Collaborate with engineers, business professionals, clients, and end users to identify valuable AI use cases, design solutions, develop and test software, deploy applications, and iterate based on feedback. Write maintainable code, apply sound engineering judgment, evaluate AI-assisted development tools, and contribute to reliable enterprise workflows using APIs, retrieval, databases, and AI integrations.

Administers and configures Ivanti ITSM applications, reporting tools, integrations, access controls, workflows, and ITSM processes. Translates business requirements into technical solutions, leads ITSM projects, supports testing and documentation, troubleshoots platform issues, manages vendors, and mentors junior developers. Drives continuous improvement across incident, problem, change, service request, knowledge management, and IT asset management processes while ensuring alignment with ITIL, security, and organizational standards.

Supports business development leaders by generating leads, making outbound sales calls, setting appointments, maintaining Salesforce records, following up with prospects, responding to customer inquiries, and coordinating sales campaigns. Maintains knowledge of company products and services and monitors prospect priorities. The role involves frequent communication with clients and colleagues across time zones, with hybrid, remote, and occasional flexible-hours options.

Analyzes financial forecasts, budgets, operating-plan variances, revenue and expenses, and company performance. Prepares financial reports, presentations, dashboards, models, and ad hoc analyses for senior management, regional and practice leaders, boards, and strategic committees. Supports forecasting, budgeting, ROI evaluations, acquisitions, international expansions, and process improvements while providing financial recommendations and business insights.

Lead India finance operations: establish processes and controls, prepare US & India GAAP financial statements, manage audits, oversee budgeting and compliance, manage and develop finance team, and support global finance initiatives.

Manages civil tax litigation cases outside Arizona through intake, client engagement, co-counsel assignment and supervision, case status tracking, billing, settlement documentation, invoicing, and ethical compliance. Communicates with clients, attorneys, and internal teams; supports engagement agreements, reporting, and tax legal services. The role is hybrid in Scottsdale and requires active Arizona Bar membership, with no local hearings or travel.

Prepares and reviews federal, state, corporate, and partnership tax returns, work papers, projections, and estimates. Conducts tax research, analyzes client information, assists with tax audits, and supports client tax department administration. The role requires accurate and timely work, strong Excel and tax software skills, clear communication, organization, analytical ability, teamwork, and occasional overtime.

Lead design and implementation of automated CI/CD pipelines and an Internal Developer Portal. Build cloud infrastructure and secure networking in AWS/Azure using Terraform. Champion DevOps/DevSecOps practices, enable developer self-service, implement observability and automation, and lead PoCs to improve reliability, security, and developer productivity.

The Principal leads tax consulting services, develops client relationships, supervises staff, and executes tax projects for global clients, requiring a deep expertise in sales and use taxation.