Why Ryan?
Competitive Compensation and Benefits
Home Office Stipend
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Provides supervision, coaching, mentorship, and training to staff as required.
- Provides project management support to the delivery team as they configure tax automation software solutions and assume responsibility for day-to-day project management duties.
- Creates and executes project work plans and enforces proper methodology and standards.
Client:
- Provides project management support to client service teams and clients.
- Creates processes to track adherence to project timelines and budgets, which enables Ryan to notify clients should any material variances be identified or predicted.
- Creates and maintains master project resource contact lists for the delivery team and our client team to utilize as necessary.
- Review client deliverable documentation, including creating, composing, and editing written materials.
- Assists with client billing and financial forecasting.
- Responds to client inquiries.
- Develops client work plans and schedules associated with project deliverables.
- Prepares and distributes weekly project status reports to all project stakeholders.
- Review documentation created by the project team, confirm business and system processes performed for tax determination and work with the team and clients to help review, define, and document existing transaction tax processes.
- Develops templates and format specifications for project deliverables for client review and approval.
Value:
- Manages day-to-day operational aspects of projects.
- Defines project success criteria and creates the metrics to enable them to be measured.
- Creates, maintains, and executes communication plans and communication protocols.
- Creates, maintains, and executes project escalation and remediation policies.
- Assists with Tax Technology business development activities (e.g. preparation of proposals, engagement agreements, attending prospect calls and meetings).
- Performs other duties as assigned.
Education and Experience:
- A bachelor's degree or Master’s degree from a four-year college or university and a minimum of 7 years of experience providing tax automation services is required. Accounting, Tax, or Information Technology degrees are desirable.
Computer Skills:
- To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Visio, MS Project, Outlook, and Internet navigation and research. Hands-on experience with transaction tax integration touch points with major ERP systems, such as Oracle, JDE, PeopleSoft, or SAP, is preferred. Experience with Vertex, Sabrix, Taxware, or other tax software is highly desirable.
Certificates and Licenses:
- A valid driver’s license is required.
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What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis. Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
