Jobs at Rover

Lead technical direction for Rover’s commerce platform, covering orders, checkout, payments, payouts, taxes, and financial reconciliation. Design scalable transaction systems, translate finance and regulatory requirements into architecture, resolve complex cross-team challenges, and mentor engineers. Partner with Finance, Accounting, Compliance, and external providers while improving system reliability, auditability, and financial accuracy across a high-traffic consumer marketplace.

Lead global SEM analytics for Rover, guiding bidding and investment decisions through spend allocation, incrementality testing, attribution, experimentation, and customer-value analysis. Diagnose acquisition performance, build trusted dashboards, shape the analytics roadmap, and partner with Finance, Data Science, and Engineering. The role also mentors analysts, reviews analytical work, and translates complex findings into strategic recommendations across brands and markets.

Owns month-end and year-end close activities, financial statement preparation, U.S. GAAP research, technical accounting, audit coordination, internal controls, and reporting deliverables. The role also drives process improvements, maintains audit-ready records, partners with FP&A and Tax, and mentors accounting team members.

Investigate account takeovers, payment fraud, phishing, organized fraud rings, identity verification issues, chargebacks, and account safety incidents. Analyze fraudulent transaction patterns, recover financial losses, manage appeals, and enforce account actions impartially. Communicate investigation findings to stakeholders and serve as a fraud and identity verification subject matter expert. The role includes weekend and holiday scheduling.

Leads paid social strategy and full-funnel campaign execution across Meta, TikTok, Reddit, Snapchat, Twitch, and international markets. Owns budgets, audience strategy, creative testing, organic content boosting, reporting, incrementality testing, and agency relationships. Partners with brand, influencer, PR, and analytics teams to drive customer acquisition, awareness, and measurable growth while ensuring platform policy and FTC compliance.

Own complex, ambiguous, cross-functional technical programs from problem definition through launch and retrospective. Establish scope, decision rights, execution plans, dependencies, KPIs, risk management, and delivery readiness across product, engineering, data, operations, and business teams. Serve as a technical peer to engineering, drive stakeholder alignment and decisions, communicate program health, and improve TPM practices. Apply AI tools to automate reporting, identify risks, and improve collaboration across globally distributed teams.

Build and launch customer-facing backend and frontend features for Rover’s recommendations and marketplace platform. Work with senior engineers to break down requirements, improve Elasticsearch search, support data science and machine learning initiatives, and enhance personalization. Collaborate with analysts, designers, and data scientists while following strong software development, testing, monitoring, and deployment practices.

Own and administer Rover’s privacy technology stack, including consent management, DSAR automation, data mapping, reporting, integrations, APIs, and troubleshooting. Partner with Legal, Marketing, Engineering, GRC, and Cybersecurity to maintain compliance workflows, support incident response, and resolve technical issues. Lead privacy platform integrations, vendor escalations, documentation, and mentoring. Build AI-assisted automation for repetitive privacy operations while ensuring human review of compliance-sensitive outputs.

Lead Rover’s acquisition and strategic partnership efforts from target sourcing and investment thesis development through valuation, negotiation, closing, integration, and post-close evaluation. Build financial models, assess synergies and risks, manage stakeholders, maintain an external target pipeline, monitor the pet industry ecosystem, and develop relationships with company founders and executives. Coach junior team members on financial modeling and deal execution.

Lead design for a new pricing team: define strategy, run workshops, partner with PMs, engineers, and data analysts, conduct user research and testing, create engineering-ready deliverables, and measure customer experience outcomes across web and mobile platforms.

Develop and maintain international revenue forecasting models, monitor performance against forecasts, analyze cohorts and consumer retention, identify risks and opportunities, and recommend data-driven actions. Partner with Marketing, Analytics, Product, and central teams to align assumptions, improve reporting, influence financial outcomes, and enhance processes. The role requires strong financial modeling, communication, analytical storytelling, and the ability to synthesize complex data into actionable insights.

Join the Backend Platform team to manage and scale Rover's datastores (Postgres/MySQL on AWS RDS), lead upgrades, design backups, build self-service automation (Terraform, Python), monitor systems (Datadog/CloudWatch/Splunk), participate in on-call rotation, and collaborate with product and engineering teams on migrations and performance tuning.

Own and maintain Rover’s privacy technology stack, including consent workflows, DSAR automation, RoPA, data mapping, reporting, APIs, and system integrations. Troubleshoot platform issues, monitor incidents, lead integration projects, manage vendor escalations, and partner with GRC, Legal, Marketing, Engineering, and Cybersecurity. Build AI-assisted automation for repetitive privacy workflows, maintain documentation, and mentor junior team members.

Administer and optimize Rover’s Zendesk CRM platform, resolving escalated issues, leading feature rollouts, migrations, integrations, and configuration projects. Translate business requirements into application solutions, identify process improvements, advise stakeholders on platform capabilities, and provide technical leadership and mentorship to junior analysts. The role requires expert Zendesk administration, API knowledge, independent prioritization, project participation, and strong communication across technical and operational teams.

The Senior Product Designer will enhance user experiences, collaborate with teams, and own projects through data-driven design and user research for Rover's platform.

Lead and scale global employee experience and culture functions, including HR Business Partnership, Employee Relations, Inclusion, L&D, workplace experience, and enterprise people programs. Advise executives on organizational design, workforce planning, change management, and complex employee relations while leveraging data, technology, and AI tools to improve engagement and performance.

Build and maintain pet-parent and provider-facing pricing features. Own projects end-to-end, write well-tested code, instrument services for observability, diagnose production issues, and collaborate with product, design, and data science.

Lead Rover's upper-funnel media strategy and execution across TV, CTV/OTT, audio, OOH and programmatic. Own measurement (MMM, Geo-Uplift), large media budgets, agency relationships, and automation/AI-driven workflows to drive new-customer growth and operational efficiency. Collaborate with Brand and Marketing Data Science and translate complex measurement for executives.

The Senior Director of Lifecycle Strategy will lead lifecycle communication investments, drive strategic growth outcomes, and oversee a high-performing team to enhance customer experiences at Rover.

Rover seeks a Lead/Senior Software Engineer with 7+ years of experience, specializing in frontend technologies like ReactJs and Python. Responsibilities include building customer-facing products, mentoring team members, and promoting engineering best practices. The role includes collaboration on projects and a commitment to inclusivity and diversity in the workplace.