Leadership & Management (Coach):
- Mentor & Grow: Mentor and manage a team of high-value mid-to-senior level Product Designers, providing learning opportunities, feedback, and support to help them succeed.
- Foster Empathy & Collaboration: Cultivate a culture of deep empathy for our users and for team members, championing psychological safety and an environment of transparency and collaboration. This reflects our company’s core value of "Devotion to each other as people".
- Drive Quality & Process: Uphold and elevate the standard for UI/UX design within the team, holding regular and rigorous UX reviews to ensure solutions are well-considered before development.
- Champion the Design System: Champion the active use, adherence to, and evolution of our design system (Kibble), ensuring your team contributes effectively to promote consistency and efficiency.
- Ensure transparent communication: Manage expectations, report progress and gracefully give and receive feedback from team, stakeholders and leadership
Hands-on Design & Strategy (Designer):
- Lead by Example: Act as a lead designer focused on our core Booking Flow. Transforming multifaceted user problems into simple, intuitive, and scalable solutions.
- Own the Design Vision: Own the design vision for your team's domain, influencing roadmaps by explaining the longer-term vision and breaking it down into manageable improvements.
- Deliver with Impact: Ensure the team creates engaging customer experiences from concept to high-fidelity, producing user flows, prototypes, and detailed design specs while maintaining a reliable pace of delivery. (You will be expected to know when to delegate work to your team and when to roll up your sleeves.)
- Leverage Data & Insights: Operate with a data-driven design approach, using qualitative and quantitative insights and user feedback to inform decisions, validate assumptions, and measure impact.
- Communicate with Clarity: Craft powerful presentations and narratives that explain user problems and design solutions to stakeholders and leadership, clearly articulating value, trade-offs, and risks.
What We're Looking For:
- 2+ years in a management or lead role on a design team, with a proven record of coaching and developing designers.
- 7+ years of product design experience, with a diverse portfolio of cross-platform B2C projects that showcases your product thinking, craft, and customer focus.
- Exceptional UX and visual design skills with the ability to teach others and provide expert guidance on composition, interaction patterns, and prototyping.
- A solutions-oriented mindset and the ability to operate at both a high-level conceptual view and down to detailed design deliverables.
- Excellent communication skills, with experience tailoring messages for diverse audiences and gracefully receiving feedback.
- Proficiency in design tools like Figma.
- Experience working on a global product and creating scalable designs that can flex across languages and user needs.
- Proficiency in English (both written and spoken) is necessary as the company operates in English
Benefits of Working at Rover.com:
- Competitive compensation
- Long-term incentive plan with a company performance-based cash payout
- Permanent contract
- Pension plan
- Meal tickets through Cobee
- Generous PTO allowance
- Private health insurance
- Discounted gym membership
- Bring your dog to work (and unlimited puppy time)
- Monetary help for adopting a dog or cat plus yearly credit to use on our platform
- A wide variety of snacks, fresh fruit, and beverages in our kitchen to keep yourself going
- Regular team activities, including happy hours, game nights, and more
Top Skills
What We Do
At Rover, everyone has ownership of their work and the opportunity to make a true impact. We believe that being diverse and inclusive is key to our success and encourage every employee to share their unique perspective while being their true self.
We believe everyone deserves the unconditional love of a pet, and Rover exists to make it easier to experience that love. We’re supporting dog owners and empowering dog sitters to run thriving pet-care businesses in your neighborhoods. The Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.