Jobs at PIB Group

Sell and retain landlord insurance via inbound and outbound calls using supplied leads. Build rapport, match products to customer needs, renew policies, stop cancellations, and meet sales, retention, activity and quality targets while accurately recording activity and customer data.

The Senior Customer Development Manager will lead lettings growth, manage relationships with agents, and ensure compliance while driving sales performance in their region.

Lead Group technical accounting: maintain policies (IFRS/UK GAAP), prepare technical papers, manage EIR models, acquisition accounting, restructurings, FX and hedge accounting, share‑based payments, IFRS16/18 implementation, statutory statement review, auditor liaison, and strengthen controls and documentation across multi‑entity group finance.

The role involves customer service, managing various insurance policies, liaising with companies, processing payments, and meeting KPIs.

Provide exceptional customer service by managing motor, household, and van insurance policies, liaising with insurance companies, and achieving targets.

Field-based Risk Manager delivering site risk assessments, surveys and inspections; producing tailored risk management documentation; investigating incidents and liaising with enforcing authorities; building client relationships and identifying growth opportunities.

Provide exceptional customer service for motor, household, and van insurance policies; advise customers across 15 product lines; liaise with insurers on queries; process policies and payments in line with compliance and GDPR; handle inbound (and occasional outbound) calls; meet weekly and monthly targets and KPIs.

Make outbound calls to warm leads, arrange insurance quotation meetings for sales executives, handle inbound calls, follow up via email/SMS, capture client data, and maintain accurate records in Acturis and Excel while upholding CRM data hygiene.

Responsible for conducting pre-checks on risk files, performing due diligence, preparing rating inputs, managing documentation, ensuring compliance with policies, and supporting underwriting processes.

Sell tenants' insurance via outbound and inbound calls, convert and retain policies, meet sales and quality targets, record activity accurately, and support business growth through renewals and saving cancellations.

Manage and grow an inherited portfolio of commercial insurance clients, deliver proactive advice and review meetings, place and negotiate commercial insurance programmes with insurers, and drive new business through networking and lead follow-up while working closely with broking and handling teams.

Support creation of high-quality pitches, RFPs, proposals and sales materials for the Specialty division. Maintain a library of bid responses and case studies, translate technical content into clear commercial messaging, design on-brand documents/presentations, and collaborate with sales, marketing and SMEs to meet deadlines and improve sales enablement.

Manage a personal caseload for landlords and letting agents: draft and serve possession notices, prepare claim forms and court bundles, liaise with clients and agents, and support senior paralegals on defended litigation.

Manage and develop an inherited commercial insurance portfolio, build long-term client relationships, place and negotiate commercial insurance programmes, work with broking and handling teams to deliver technical solutions, and drive new business through leads and local market activity.

Support first-line Compliance by performing horizon scanning, sanctions screening, control design for Consumer Duty and product governance, delivering monthly Compliance MI and regulatory reports, and logging/managing breaches, complaints and errors with root-cause investigation.

The Support Associate will input business data on Acturis, produce documentation, maintain relationships with colleagues, and provide administrative support.

Sell tenants' insurance via outbound and inbound calls using internal leads. Build engaging customer relationships, convert and retain policies, meet sales and quality targets, renew and prevent cancellations, record activity and customer data accurately, and comply with regulatory, fitness and propriety requirements.

Provide exceptional customer service for van insurance policies: process policies and payments, liaise with insurers, handle inbound/outbound calls, meet targets and KPIs, and ensure compliance with GDPR.

Support Account Executives with renewals, quotations, and documentation. Maintain Acturis records, carry out due diligence, prepare risk registers and renewal reports, manage files, tasks and diaries, liaise across teams, process mid-term adjustments, obtain market quotes, and pursue professional development toward chartered insurance qualifications.

Support Account Executives by preparing quotations, managing renewals, updating Acturis, performing due diligence, maintaining files and documentation, liaising across departments, managing diaries/tasks, processing mid-term adjustments, obtaining market quotes, and developing insurance technical knowledge toward chartered qualifications.