Jobs at PIB Group

The Personal Lines Account Executive will provide customer service, manage insurance policies, liaise with companies, and achieve sales targets.

The Health & Safety Consultant will provide consultancy services, perform risk assessments, audits, and accident investigations, and support clients in compliance with legislation.

Provide exceptional customer service for Motor, Household, and Van Insurance Policies while meeting targets and compliance standards. Liaise with companies and process customer payments.

The Compliance Manager oversees compliance processes within an MGA, providing operational support, regulatory advice, and conducting monitoring activities to ensure adherence to regulatory standards.

The Tenant Insurance Sales & Retention Executive sells insurance policies through calls, builds relationships, and meets sales targets while ensuring compliance and excellent customer service.

The Support Associate ensures compliance with regulations, handles tenant referencing, offers customer service, manages complaints, and supports internal processes.

Support Associate assists Account Executives with client renewals, documentation, record maintenance, and communication across departments, ensuring compliance with procedures and timelines. Responsibilities include managing tasks, conducting due diligence, and enhancing product knowledge for career growth.

Field-based Risk Manager delivering health & safety consultancy: conduct site risk assessments, surveys and inspections; produce tailored risk management documentation; investigate incidents and liaise with enforcing authorities; manage client relationships and identify business growth opportunities.

Provide field-based health & safety consultancy: conduct risk assessments, surveys and inspections; produce bespoke risk management documentation; investigate incidents and liaise with authorities; manage client relationships and identify growth opportunities.

Handle billing inquiries, service requests, suggestions and complaints; resolve issues fairly and effectively; provide product/service information; identify upsell opportunities; recommend and implement customer support programs. Role operates as a generalist within Customer Support/Operations.

As a Technical Account Manager, you will support automotive clients through product support, training, and implementation while building strong client relationships and managing multiple priorities.

First point of contact for customers via phone and live chat; handle inbound/outbound queries, complaints, and support requests. Provide product information, resolve issues, process transactions, and execute policy changes, renewals, cancellations, refunds, and complaints triage. Work collaboratively to meet SLAs and deliver empathetic, accurate customer service.

The role involves customer service, managing various insurance policies, liaising with companies, processing payments, and meeting KPIs.

Provide exceptional customer service by managing motor, household, and van insurance policies, liaising with insurance companies, and achieving targets.

Responsible for conducting pre-checks on risk files, performing due diligence, preparing rating inputs, managing documentation, ensuring compliance with policies, and supporting underwriting processes.

The Support Associate will input business data on Acturis, produce documentation, maintain relationships with colleagues, and provide administrative support.

Provide exceptional customer service for van insurance policies: process policies and payments, liaise with insurers, handle inbound/outbound calls, meet targets and KPIs, and ensure compliance with GDPR.

The Strategic Account Manager will develop account strategies, manage broker relationships, ensure compliance, drive growth, and oversee internal collaboration.

This role involves conducting risk assessments, preparing documentation, adhering to policies, and collaborating with underwriters and brokers. The candidate will also track metrics and strive for continuous improvement.

The Senior Customer Development Manager will lead lettings growth, manage relationships with agents, and ensure compliance while driving sales performance in their region.