Jobs at PIB Group

Leads Cobra Network’s end-to-end operational delivery, ensuring effective service standards, processes, systems, controls, risk management, compliance, governance, and operational resilience. Manages onboarding, data collection, systems requirements, process improvement, budgets, resources, and operational backlogs. Line-manages compliance and engagement staff while partnering with Sales, Trading, Marketing, and commercial teams to translate strategy into measurable operational outcomes.

Manage a portfolio of business and IT projects across multiple entities and locations. Responsibilities include defining scope, maintaining plans, coordinating resources and costs, developing business cases, managing risks, issues, changes, stakeholders, budgets, timelines, and project documentation throughout the full lifecycle.

Deliver digital marketing campaigns across multiple brands, including email journeys, website builds and migrations, SEO, paid search and social campaigns, conversion tracking, and performance reporting. The role requires hands-on WordPress, HTML, CSS, Google Ads, LinkedIn Ads, GA4, and Google Tag Manager experience, with a focus on lead generation, quality assurance, and responsible use of AI.

Make outbound calls to warm leads, present products and services, handle objections, close sales, and meet daily and monthly targets. The role requires building rapport quickly over the phone, delivering a strong customer experience, and contributing to revenue growth in a fast-paced sales environment.

Supports insurance directors, account executives, and handlers with renewals, new business development, claims, credit control, client and insurer communications, due diligence, regulatory compliance, quality assurance, Acturis updates, and general office administration. The role also involves maintaining accurate records, meeting deadlines, welcoming visitors, and supporting industry events.

Delivers low-risk, high-frequency changes and business-as-usual improvements across insurance platforms and operations. Gathers requirements, assesses impacts, coordinates with stakeholders and developers, configures systems, supports user acceptance testing, resolves defects, tracks delivery, and ensures adherence to change-management processes. The role requires strong Microsoft Office and Excel skills, clear communication, methodical issue resolution, and financial services experience, ideally within insurance and regulated environments.

Supports daily cash management, liquidity monitoring, cash-flow forecasting, banking record maintenance, compliance documentation, treasury reporting, foreign-exchange transactions, and process improvements. The role offers structured training and exposure to corporate treasury, finance teams, banking partners, and senior stakeholders in a hybrid London-based environment.

Sell and retain tenants’ insurance policies through inbound and outbound calls. Build customer relationships, convert leads, renew policies, prevent cancellations, meet sales and quality targets, follow regulatory requirements, maintain accurate records, and contribute to process improvements. The role requires resilience, self-motivation, strong communication, customer service, and proven sales experience in a fast-paced, target-driven environment.

Manage commercial insurance renewals and new business while meeting sales targets. Build and maintain a sales pipeline, develop niche market expertise, negotiate with clients, provide excellent customer service, and grow the commercial account book through networking and relationship management. The role also requires market and competitor awareness and offers support toward further professional insurance qualifications.

Leads business-to-consumer sales and retention teams, coaching team leaders, driving sales, revenue, retention, KPIs, and service levels. Oversees performance management, customer outcomes, process improvement, complaint resolution, compliance with FCA requirements, risk escalation, and accurate recordkeeping. Uses performance data and market insight to improve productivity, profitability, and customer service while deputizing for the Head of B2C.

Leads the B2C sales and retention function, managing sales teams and team leaders to achieve revenue, service, quality, and compliance targets. Responsibilities include coaching, performance management, recruitment, resource planning, customer outcome improvement, process optimization, campaign collaboration, quality assurance review, and continuous improvement while meeting FCA and Consumer Duty requirements.

Responsible for developing new business opportunities, identifying prospective customers, and supporting revenue growth. The job description provides no further details.

Manage commercial insurance new business and renewals, achieve sales targets, build a sales pipeline, develop sector expertise, and grow customer accounts. The role requires strong sales, negotiation, technical insurance, customer service, networking, and relationship-management skills. Candidates should hold or pursue APA Commercial, CIP, or ACII qualifications and will receive support for continued professional development.

Owns SEO and PPC activity across multiple brands, including strategy, budget planning, campaign management, optimisation, performance analysis, reporting, and lead generation. The role also involves competitor research, social media coordination, copywriting, technical and content-led SEO, and collaboration with Marketing and Sales teams to improve commercial results.

Leads the project management team and manages projects across underwriting businesses. Responsibilities include defining scope, maintaining project plans, developing business cases, managing risks, issues, budgets, stakeholders, change control, and project governance. The role also oversees PM processes, templates, and standard project artefacts while coordinating resources and delivering successful organizational change. Experience in financial services, insurance systems, regulated environments, project methodologies, and team mentorship is required.

Lead B2B lettings sales teams across the UK, driving customer acquisition, retention, product uptake, revenue growth, and target achievement. Manage pipelines and performance reporting, develop sales and marketing campaigns, coach and hold team members accountable, strengthen customer relationships, improve service quality, and ensure FCA and internal regulatory compliance.

Manage a portfolio of landlord and letting-agent clients, drafting and serving possession notices, preparing court claim forms and particulars of claim, submitting cases for issue, and assembling hearing bundles. Support senior paralegals with defended litigation by communicating with clients and policyholders about case prospects and risks while delivering responsive customer service.

Business Analyst supporting transformation initiatives across an insurance organization. The role gathers and documents requirements, creates user stories and process flows, facilitates stakeholder workshops, links business teams with developers, and supports consensus, approvals, risk identification, and change delivery. The successful candidate will have business analysis experience in transformation or project environments, strong stakeholder and analytical skills, and familiarity with Agile or Waterfall methodologies.

Configure and maintain software, products, rules, workflows, and business systems to meet underwriting requirements. Translate business and regulatory changes into system logic, support product builds and updates, resolve access and document issues, and collaborate with technical and non-technical stakeholders. The role also documents impacts, escalates solution options, and follows change-management processes.

Sell and retain landlord insurance via inbound and outbound calls using supplied leads. Build rapport, match products to customer needs, renew policies, stop cancellations, and meet sales, retention, activity and quality targets while accurately recording activity and customer data.