Jobs at Palmetto Technology Group, Inc.

Advises clients on applying Microsoft AI tools to business processes and measurable outcomes. Identifies AI use cases, designs Copilot and agent solutions, facilitates readiness workshops, supports governance and change management, develops training content, and tracks adoption and ROI. Partners with sales, account managers, technical teams, and executives to scope opportunities, translate economic value, guide deployment readiness, and drive sustained user adoption of Microsoft 365 Copilot and related AI capabilities.

Manage and retain assigned client accounts by building decision-maker relationships, understanding business needs, coordinating with internal technical and sales teams, and resolving issues. Responsibilities include handling quotes, pricing, orders, project requests, client communications, business reviews, satisfaction monitoring, retention-risk plans, referrals, reporting, and identifying opportunities for additional products or services.

Provides administrative and entry-level project management support by maintaining documentation, coordinating schedules, tracking tasks and dependencies, preparing status reports, supporting client communications, and assisting with project setup, billing readiness, change requests, and closeout. May manage minor projects under Regional Project Manager oversight while following standardized processes, governance requirements, and project management methodologies.

Sell managed IT services, Microsoft Cloud solutions, and security services to B2B customers. Develop target territories, build pipeline through outbound calls and networking, execute campaigns with marketing, track opportunities in CRM, follow the sales process, and participate in training. The role requires technology solutions sales experience, strong communication, entrepreneurial drive, numerical comfort, a valid driver’s license, reliable transportation, and adaptability to emerging technologies.

Provide Tier II technical support for applications, hardware, networks, and cloud; troubleshoot Windows, macOS, Linux, and mobile devices; manage servers and workstations; document processes; mentor junior staff; participate in deployments, upgrades, monitoring, account management, and incident trend analysis.

Provide high-level administrative support to the CEO and senior leadership: manage calendars, coordinate meetings and travel, prepare documents and presentations, handle communications, track expenses, maintain records, assist on projects, and protect confidential information while improving administrative processes.

Outside B2B Account Executive responsible for prospecting, building a territory, qualifying and closing new customers. Execute targeted marketing with sales/marketing, make 70+ outbound calls weekly, attend networking events, follow sales process, use company CRM, and travel extensively within assigned territory.

Provide frontline IT support by diagnosing, troubleshooting, and resolving hardware, software, and network issues. Manage user accounts, install/configure systems, maintain documentation and knowledge base, monitor IT systems, support projects and maintain security and compliance. Escalate complex problems to senior engineers and deliver high-quality customer service.

Manage and support MSP client IT infrastructure: install/configure servers, workstations, networks; maintain virtualization and cloud environments; implement security, backups, monitoring, and disaster recovery; troubleshoot incidents; document systems; lead projects and liaise with clients to ensure uptime and performance.

Build and manage a sales territory by prospecting, qualifying, and closing B2B customers. Make 70+ outbound calls weekly, attend networking events, run targeted marketing campaigns with marketing, use the company CRM to track opportunities, follow the sales process, attend weekly training, and travel extensively within the assigned territory.

Outside B2B sales role responsible for building a territory: prospecting, 70+ outbound calls weekly, attending networking and pipeline activities, collaborating with marketing, using company CRM, following sales process, extensive travel within territory, closing new customers, and participating in ongoing sales training.

Outside B2B Account Executive responsible for prospecting, qualifying, and closing new customers within an assigned territory. Execute targeted marketing campaigns, make high-volume outbound calls, attend networking events, track activity in CRM, follow sales process, and travel extensively to build and manage territory.

Drive territory growth by prospecting, qualifying, and closing B2B customers. Execute outbound outreach (70+ calls/week), attend networking events, collaborate with marketing, manage opportunities in the company CRM, follow sales processes, attend training, travel extensively within the assigned territory, and pursue territory-building initiatives.

Lead design and implementation of complex IT infrastructure and cloud projects. Provide technical direction, hands-on configuration, troubleshooting, documentation, client-facing communication, training, and post-project support while ensuring projects meet MSP standards, timelines, budgets, and security best practices.

Outside B2B Account Executive responsible for prospecting, qualifying, and closing new customers in an assigned territory. Build pipeline through networking and targeted campaigns, make 70+ outbound calls weekly, use company CRM to track activities, follow sales process and training, and travel extensively within the territory. Collaborate with marketing and BizDev, pursue territory growth, and deliver strong customer service.

Develop and manage a sales territory: prospect and qualify new B2B customers, make 70+ outbound calls weekly, attend networking events, collaborate with marketing, track activity in the company CRM, follow sales process, and travel extensively within the assigned territory to close deals.

Outside B2B sales role responsible for building and cultivating a territory: prospecting, networking, executing targeted campaigns, making 70+ outbound calls weekly, tracking activities in a CRM, following sales processes, attending training, and closing new clients while traveling extensively within the assigned territory.

Provide frontline help-desk support: troubleshoot hardware, software, network, and printer issues; manage user accounts and AD/Group Policy; perform OS/software installs and updates; document solutions; monitor systems; escalate complex issues; support IT projects and follow security procedures.

Drive new business through territory development and outbound prospecting. Generate pipeline via calls, networking, and marketing campaigns; manage opportunities in the company CRM; follow sales process and training; travel extensively within assigned territory to present and close B2B deals.

Build and grow a sales territory through prospecting, networking, and field sales. Make 70+ outbound calls weekly, qualify and close new B2B clients, use the company CRM, collaborate with marketing, follow the sales process, attend training, and travel extensively within the assigned territory.