Palmetto Technology Group, Inc.
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The Client Account Manager at COURSER is responsible for managing client relationships, providing technical support and troubleshooting, guiding onboarding, developing account strategies, and monitoring client success metrics. The role requires excellent communication skills and the ability to collaborate cross-functionally to enhance customer satisfaction and retention.
The Staff Accountant will support daily accounting operations such as maintaining the general ledger, performing account reconciliations, assisting in month-end and year-end close processes, and preparing financial reports. The role also involves managing accounts payable and receivable, tracking fixed assets, and ensuring compliance with internal controls and GAAP.
The Solutions Specialist will identify and qualify new customer prospects, make outbound calls, attend networking events, and collaborate with the marketing team to drive sales. Responsibilities include utilizing the company CRM to track sales activities and following the sales process to close deals.
The Account Manager will build and maintain strategic relationships with assigned clients, focusing on client retention, managing key decision-maker relationships, and helping clients achieve their business goals. This role requires proactive outreach, effective communication, and collaboration with internal teams to ensure client satisfaction and resolve issues.
The Solutions Sales Specialist engages with clients to understand their needs and recommends customized solutions. Responsibilities include conducting demonstrations, providing post-sales support, collaborating with internal teams, and managing sales territories to meet revenue targets.
The Solutions Sales Specialist is responsible for engaging with clients to assess their needs, develop tailored solutions, conduct demonstrations, collaborate with internal teams, and provide post-sales support. This role focuses on building long-term relationships and generating revenue through field-based sales activities.
The Account Manager is responsible for onboarding new clients, building and maintaining relationships with key decision-makers, ensuring client satisfaction, and serving as an advocate for clients. The role involves managing projects, resolving client issues, and providing strategic advice to help clients achieve their business goals.
As an IT Service Desk Associate at PTG, you will provide technical support and troubleshooting assistance to users experiencing IT issues. This role involves resolving hardware, software, and network problems, guiding users on installations, managing incidents, and collaborating with IT teams and vendors. Prioritize client satisfaction by ensuring timely resolutions and offering user training on IT services.
The Help Desk Analyst II is responsible for troubleshooting client issues, configuring and managing various technologies including Windows and VMWare, and providing remote support. The role includes project planning and vendor management while ensuring documentation for scheduled tickets. Must handle diverse situations with attention to detail and may require extended hours.
As a Project Engineer, you will engage in designing, implementing, and supporting technology infrastructures for high-value clients. Responsibilities include managing client relationships, resolving technical issues, and handling hands-on Systems/Network engineering. Skills in network infrastructure, cloud migration, and customer service are essential for success in this role.
The Account Manager at COURSER is responsible for managing client relationships, providing technical support and troubleshooting, guiding clients through product onboarding and adoption, and developing strategies that align with client goals. They will also collaborate with other teams to enhance client satisfaction and product usability.
The Executive Assistant will support the Senior Leadership team by managing schedules, coordinating travel, preparing documents, and facilitating communication with stakeholders. Responsibilities also include organizing meetings, managing files, and overseeing office operations while ensuring confidentiality and efficiency.
The Help Desk Level III Engineer at Integrated Axis will design, implement, and support IT infrastructures, troubleshoot complex technical issues, and manage client relationships. Responsibilities include overseeing network infrastructure projects, managing helpdesk tickets, training users, and administering security solutions and Microsoft applications.
The Solutions Sales Specialist builds and maintains client relationships by assessing customer needs, recommending customized solutions, conducting product demonstrations, and supporting clients post-sale. The role requires collaboration with internal teams and staying updated on industry trends to ensure effective solution delivery.
The HR Generalist supports all HR activities including compliance, onboarding, benefits administration, and employee relations. They facilitate the integration of new hires, manage performance expectations, and generate HR reports while ensuring a positive workplace culture.
The Account Manager will engage with existing customers to assess their technology needs, create strategic roadmaps and budgets, and cross-sell services. They will ensure customer satisfaction through effective communication, provide timely information regarding services, and maintain thorough product knowledge. The role involves attending training and meetings to stay updated on sales opportunities.
The Solutions Sales Specialist will generate leads and cultivate a sales territory, identify target customers, make outbound calls, collaborate with marketing on campaigns, track sales activities in the CRM system, conduct client presentations, and follow the sales process.
The Systems Engineer is responsible for resolving remote and onsite support requests, planning and implementing hardware and software, and providing advanced technical support for Microsoft applications and VMware systems. They mentor team members and ensure high-quality documentation and compliance with service level agreements.
As a Team Lead/Level II Help Desk Engineer, you will mentor a technical team, manage service delivery, troubleshoot solutions, and ensure customer satisfaction. Responsibilities include handling help desk requests, reporting metrics, and training Tier 1 support while developing technical documentation and improving workflows.
IT Help Desk Quick Fix Engineer role supporting local clients with Microsoft Cloud Technologies, troubleshooting, and customer service. Responsible for resolving support tickets, engaging with customers, and assisting in scheduling tickets for the team.