Who We Are
PCIT Technology Solutions’ Managed Services allows small and medium sized companies in Arizona to leverage the same kinds of technology as much larger companies without the big financial commitment. We can take care of all your security, monitoring, patch management and professional services needs so you can focus on what matters – your core business.
Your day to day
- Troubleshoot various client issues via remote support technologies
- Project planning, coordination and vendor management
- Configure and troubleshoot Office applications (all versions)
- Configure and troubleshoot VMWare host servers
- Install, Configure, manage and troubleshoot Active Directory, to include users, groups and OU’s
- Troubleshoot Firewall, Switches, VPN connections, and other network equipment
- Troubleshoot Wireless Access Points and wireless client connections
- Configure and troubleshoot Windows 7, 8/8.1, 10, 11
- Configure and troubleshoot Windows Servers (all versions)
- Configure and troubleshoot server services such as: DNS, DHCP, DFS, IIS, ISA, ISS, etc.
- Configure and troubleshoot digital certificate implementations
- Additional requirements that are not necessarily technical in nature include:
- Manage, track, and enter documentation for scheduled tickets in the queue
- Document all activities related to tickets and any non-client related work
- Configure and troubleshoot various medical and dental software and hardware systems
- Provide support and perform activities relating to current or upcoming projects
- Fulfill weekend monitoring, after hours support or other activities as needed
- Able to perform complex tasks and projects with little direct supervision
Your Experience
- Multi-tasking, attention to detail, a strong work ethic, and a love for IT work are absolute requirements for this position.
- Ability to handle diverse situations on a daily basis is required, as is the flexibility to work extended hours as needed.
- This position requires technical skills, people skills, and an ability to track multiple tasks and client activities simultaneously.
Benefit Highlights
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited Approved PTO after one year (2 weeks your first year)
- 10 Holidays including your Birthday and a Floating Holiday!
- Gym reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid Maternity and Paternity leave
- Paid certifications
- Learning and development programs
Top Skills
What We Do
Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them run—and most small to mid-size businesses don’t have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. That’s where we come in.
PTG is an outsourced IT company based in Greenville, SC. We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value.
On a daily basis, we handle issues that pop up with your technology, whether planned or unplanned--everything from fixing computer errors to checking into potentially malicious emails to setting up computers for new employees. We’ll also meet with you quarterly to discuss the big picture: your business goals and the tools you need to get there, your cybersecurity and disaster recovery plan, and budget planning.
One of our core values is “We deliver phenomenal experiences”—if you’re not getting a phenomenal experience, you have the right to fire us at any time. We believe in re-earning your business with every interaction and we won’t lock you into a long-term contract.
Phenomenal experiences don’t stop with customers. We believe in delivering phenomenal experiences for our employees, too—and our employees have voted us one of the Best Places to Work in SC for five years in a row.
Here are a few more awards we’re proud of:
Channel Futures MSP501 Top Managed Service Providers, 2017-2018
Best Places to Work in SC, 2014-2018
Microsoft East Region Office 365 Partner of the Year, 2017
Microsoft Southeast Area Cloud Partner of the Year, 2013, 2015, 2016
INC5000 Fastest Growing Companies, 2015-2017
Best of Upstate, 2014
Microsoft Southeast Area Community Connections Partner of the year, 2012
👉Check out our current job openings at https://www.goptg.com/Careers
