Jobs at ooba careers

Provides administrative and operational support to insurance retention and sales teams. Processes policy and application cancellations, maintains accurate client and policy records, updates reports and retention statistics, coordinates queries with clients, insurers and internal stakeholders, and supports insurance processes and retention campaigns. The role requires strong organization, accuracy, customer service, problem-solving, time management, and proficiency with Microsoft Office.

The CRM Technology Lead manages the Zoho CRM platform, optimizing customer journeys, ensuring data integrity, supporting automation, and driving platform adoption across business units.

Analyze digital customer journeys, product performance, conversion funnels, and customer behavior to define requirements, KPIs, tracking specifications, and optimization opportunities. Create user stories, acceptance criteria, dashboards, and functional specifications; support feature delivery, A/B testing, experimentation, and post-launch measurement. Collaborate with Product, UX, Engineering, Data, Marketing, and business stakeholders to improve customer and business outcomes through evidence-based product decisions.

Lead end-to-end short-term insurance claims operations, overseeing an outsourced Claims Administrator, ensuring regulatory compliance, strong financial controls, and high-quality customer experience. Manage complaints, governance, reporting, process improvement, SLA/SOP implementation, and stakeholder engagement while developing the claims team.

Provides administrative support across the short-term insurance claims lifecycle. Coordinates with clients, third-party administrators, insurers, assessors, and internal stakeholders; validates documentation, monitors claim progress, resolves queries and complaints, maintains accurate records, supports compliance, and contributes to customer retention, feedback, reporting, and referrals.

The Telesales Consultant role involves contacting clients to promote insurance products, closing sales, achieving targets, and ensuring accurate record-keeping.

Promote the sale of short term insurance products to new and existing customers, achieve sales targets, and ensure excellent customer service.

The Data Engineer will analyze data requirements, design data models, manipulate data for application use, ensure data quality, and mentor developers. Requires strong SQL and data architecture expertise.

The DevOps Engineer will design and manage CI/CD pipelines, automate infrastructure, monitor performance, and collaborate with teams to enhance deployments. Responsibilities include implementing IaC using tools like Terraform, optimizing cloud performance, and applying security best practices.

The BI Developer will work on enterprise level BI development, utilizing Oracle SQL, BI Publisher, and Microsoft Power BI. Requires a diploma or degree in Data Science or ICT.

The Java Developer will create and support large-scale J2EE applications while collaborating with the team to enhance fintech solutions and optimize ICT services.

The Data Engineer will analyze data requirements, design data models, implement solutions, ensure data quality, and mentor developers, focusing on data architecture and governance.

The role involves consulting in insurance sales, requiring proven sales experience especially within financial services, with a client-oriented focus and strong communication skills.

The IT Project Manager will manage business change projects using Agile methodology, facilitate stakeholder communication, and ensure project governance and prioritization.

The role involves promoting sales of insurance products to clients, ensuring excellent customer service, and meeting various performance targets.

The National Acquisitions Manager will drive sales growth and market share through lead acquisition and business development in the home loans sector nationwide.

Manage claims from clients and related parties, process new policies, handle negotiations, and ensure effective communication with clients and insurers on claims matters.

The Application Architect will define and maintain the architecture blueprint, mentor developers, assist in project scoping, and communicate effectively with stakeholders while managing multiple projects in an Agile environment.

The Technical Business Analyst will gather requirements, analyze systems, support projects, document processes, and ensure quality assurance while liaising with stakeholders.

The Solutions Architect will define and maintain strategic architecture while working on multiple projects, guiding teams in Agile methods and ensuring compliance with architectural standards.