Teams at ooba careers

The CRM Technology Lead manages the Zoho CRM platform, optimizing customer journeys, ensuring data integrity, supporting automation, and driving platform adoption across business units.

The CRM Platform Lead at ooba will oversee the Zoho CRM system, ensuring alignment with business goals, optimizing customer journeys, managing data integrity, and fostering user adoption across teams.

Provide administrative support across the claims lifecycle, liaise with clients, TPAs, insurers and service providers, monitor claim progress, resolve routine queries, ensure compliance, manage records, report, and deliver excellent customer service to retain clients and generate referrals.