Jobs at OneSource Virtual

The Sr. Quality Assurance Automation Engineer creates and executes automated tests and maintains regression suites for multiple products, ensuring high-quality releases.

The Corporate Payroll & Tax Manager oversees OSV's global payroll and tax functions, ensuring compliance and accuracy in processing payroll and tax filings, while leading a small team and driving process improvements.

Ensure accurate, timely wage garnishment processing by reviewing and setting up garnishment orders, maintaining payroll garnishment rules, generating reports, resolving automation failures, responding to courts/agencies/employees, processing lump-sum withholdings, and performing reconciliations and related special projects.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

Monitor federal, state, and local tax agencies for payroll-related regulatory changes; research and interpret routine requirements; document authoritative guidance and data needs; create clear change requests for downstream teams; maintain agency relationships and audit-ready records; communicate updates to stakeholders and support process improvement initiatives.

Lead and develop a team of Tax Account Managers to deliver tax service bureau operations, manage escalations, ensure compliance, maintain customer relationships, track KPIs, use Workday/OSV platforms, and drive process improvements and strategic initiatives.

The Sr. COBRA Specialist manages operational duties related to COBRA and Direct Billing, ensuring timely responses and updates while identifying process improvements and maintaining communication with internal teams.

The National Sales Director at OSV will lead channel sales for a SaaS offering, building relationships and closing deals to drive revenue growth.

Provide first-line support for Workday and OSV Service Center users: manage accounts and security, triage tickets, troubleshoot MFA, generate access/audit reports, resolve data/configuration issues, and collaborate cross-functionally to meet SLAs while following security policies and SOPs.

Lead design, build, and ownership of shared service programs from project setup through live operations. Create playbooks, SOPs, training, and PM tooling; coordinate cross-functional teams, monitor performance, manage delivery partnerships, and drive continuous improvement. Initial focus on WOTC with potential portfolio expansion.

The Tax Data Specialist maintains tax profile data, processes update requests from customers, manages cases, and ensures accurate data input into multiple systems.

The Payroll Specialist II is responsible for managing payroll processing, resolving customer issues, and supporting payroll configuration and audits in a dynamic team environment.

Supervise payroll team, handle inquiries, ensure compliance, provide leadership, and enhance customer satisfaction in payroll services.

The Account Executive will engage with existing OSV customers to drive expansion and revenue growth, employing effective selling strategies and maintaining accurate sales data.

The Document Operations Manager oversees document handling operations, ensuring efficiency, compliance, and management of staff and vendor relationships, while optimizing workflows and maintaining document management systems.

The Growth Product Manager drives product outcomes, analyzes customer needs, collaborates with cross-functional teams, and leads product innovation from inception to market launch.

Partner with customers to implement and configure OSV TaxEx, gather tax-related documentation, ensure federal/state/local tax setups accuracy, lead implementation projects, resolve data and scope issues, run checkpoints, and ensure successful transition to operations while driving customer satisfaction.

Monitor scheduled jobs and automated processes, triage and log support tickets, provide Tier 1 technical assistance using established playbooks, escalate complex issues, maintain documentation, and participate in team training to support enterprise applications for BPaaS operations.

The Payroll Support Advisor provides technical and payroll processing support, addresses inquiries, performs root cause analysis, and seeks solutions to enhance service quality.

Provide expert-level support for garnishment operations: manage complex escalations, conduct onboarding and D&H audits, ensure regulatory compliance, coordinate with agencies and internal teams, maintain records, and troubleshoot advanced Workday configuration issues.