Jobs at NI (National Instruments)

Lead frontend development by architecting and implementing scalable React applications, defining technical specifications, mentoring developers, reviewing code, optimizing performance, integrating APIs, troubleshooting issues, and collaborating with UX/UI and backend teams. Drive technical discussions, continuous improvement, and adherence to frontend best practices while staying current with emerging technologies.

Processes chargeback requests from issuer and acquirer banks, validates deductions, reviews supporting documentation, and prepares representations for invalid transactions. Investigates cases under payment-system and bank-policy requirements, requests missing documents, tracks case progress, credits cardholders when applicable, and provides updates and recommendations to client banks. The role requires a bachelor's degree, strong English communication, Excel proficiency, customer focus, multitasking, and the ability to work under pressure.

Processes financial and non-financial requests accurately within defined turnaround times and service-level agreements. Handles email inquiries, follows up on approvals, resolves queries and complaints, maintains daily MIS trackers and scorecards, and identifies operational issues. The role requires compliance with procedures, confidentiality, office policies, and client commitments, along with flexibility for weekend or extended month-end hours.

Leads functional, non-functional, end-to-end, integration, regression, and user acceptance testing for POS and payment gateway systems. Defines test processes, environments, plans, estimates, test cases, and documentation; executes testing and maintains evidence and status reporting. Collaborates with developers, business analysts, and support teams to resolve defects, improves POS test automation, and coaches junior test engineers. Supports Scrum delivery and migration iterations.

Ensure reliability and availability of production applications by monitoring systems, troubleshooting incidents, performing maintenance and patching, collaborating with development teams to improve performance, documenting resolutions, and participating in shift and on-call rotations for after-hours support.

The Compliance Analyst supports the AML/CTF/CPF compliance program by monitoring transactions, screening sanctions and PEPs, investigating suspicious activity, reviewing adverse media, and identifying financial crime risks. The role evaluates control effectiveness, tracks remediation actions, maintains regulatory knowledge, prepares reports for the MLRO, supports compliance training, and collaborates with internal stakeholders and regulators. Responsibilities include escalating alerts, documenting suspicious transactions, reviewing high-risk accounts, and recommending policy or process improvements.

Build and deploy AI/ML and statistical models for payments and banking clients, deliver analytics consulting engagements, convert insights into reports, support product development and presales, and develop predictive models for risk and marketing using regression, decision trees, clustering and other techniques.

Extracts, transforms, analyzes, and interprets business data to produce recurring and ad hoc reports, dashboards, visualizations, and actionable insights. Supports product performance evaluation, commercial and operational initiatives, merchant requests, and data-driven decision-making. Ensures reporting accuracy and quality, improves data workflows, and communicates findings to technical and non-technical stakeholders. The role is based in Cape Town and requires four office days weekly.

Lead and manage the architecture team to design, govern and integrate cloud and on‑prem IT systems across the platform. Maintain the architecture repository, ensure secure enterprise solutions, translate business needs into technical designs, govern IT change, and collaborate with stakeholders to balance standards, risk and cost for financial-services solutions.

Leads merchant acquiring sales in Saudi Arabia, owning business strategy, revenue growth, merchant acquisition, portfolio expansion, and profitability. Oversees direct, digital, telesales, and sales support functions; develops sales leaders; manages pipelines, forecasting, strategic accounts, onboarding, customer experience, governance, risk, and compliance. Drives operational excellence, process automation, performance management, partnerships, and market expansion across the payments and fintech ecosystem.

Owns enterprise information security risk management across multiple regions, including risk assessments, quantification, aggregation, treatment tracking, exception management, KRIs, risk appetite monitoring, and executive committee reporting. The role provides independent second-line risk challenge, supports regulatory and audit activities, monitors emerging AI and supply-chain risks, and improves risk and compliance automation. Banking, payments, or financial-services experience and relevant security risk certifications are strongly valued.

Support data-driven marketing growth through ABM and campaign management, maintain tracking and reporting across web/app/onboarding, analyze funnel performance to identify friction and recommend conversion improvements, and coordinate cross-functional implementation and automation to improve marketing efficiency.

Lead end-to-end demand generation and paid acquisition across paid, owned, and organic channels. Plan and optimize campaigns (Google, Meta, LinkedIn, programmatic), own website/CRO, manage CRM and lifecycle automation, execute SEO, align with sales, and drive measurable lead-to-revenue outcomes.

Plan and deliver corporate and regional events end-to-end to drive brand credibility and commercial outcomes. Own event strategy, calendar, briefs, logistics, vendor management, speaker support, lead capture coordination, post-event reporting, content amplification, stakeholder alignment, and budget inputs to ensure consistent execution and measurable ROI across markets.

Process card financial and non-financial requests within SLA and system cut-off times; handle email inquiries, follow up with other departments for approvals, update MIS tracker and daily scorecards, attend meetings and training, meet deadlines including weekends and month-end extended hours, ensure SLA compliance, resolve queries and complaints, and adhere to operating policies, confidentiality and office discipline.

Monitor ATM statuses, open and dispatch tickets to vendors and internal teams, follow up until resolution, perform minor first-line fixes via ATM switch/remote connections, report cash issues, run queries to identify errors, and ensure SLAs and handovers are maintained.

Manage daily POS deployment operations: release, track, verify and reconcile POS terminals; coordinate field engineers and agents; handle merchant inquiries and escalations; maintain tracking records, monthly reviews, archival, and invoice reconciliation.

Lead and mentor project managers to deliver a portfolio of card and payments projects from initiation to delivery. Coordinate cross-functional stakeholders, remove roadblocks, manage scope and risks, run steerco meetings, improve PM processes, assign resources, and maintain client escalation and status reporting.

Provide strategic legal advice across product lifecycle, technology sourcing, and Africa commercial operations. Support product launches, negotiate technology and vendor contracts, ensure regulatory, payments, data privacy and consumer protection compliance, liaise with regulators and external counsel, and balance legal risk with commercial objectives.

Lead sales and client acquisition for UAE WPS salary processing services. Develop sales strategies, onboard corporate clients, ensure MOHRE WPS compliance, coordinate with banks and operations, prepare proposals/contracts, manage CRM and sales reporting, and meet revenue targets.