Jobs at New Era Technology

Drives recurring revenue growth for managed services by advising executive clients, leading discovery, developing ROI and TCO business cases, positioning cloud, cybersecurity, networking, infrastructure, and support services, and enabling sales teams. Partners with account executives, architects, delivery, finance, and technology partners to develop technically sound, financially viable solutions. Builds expansion strategies, customer-facing sales assets, discovery frameworks, and go-to-market motions while supporting governance, onboarding, SLAs, and continuous improvement discussions.

Drive revenue across mid-market and enterprise accounts by expanding existing relationships, prospecting new business, building partner-supported pipelines, selling technology solutions, engaging executive decision-makers, and closing complex deals. The role covers cloud, security, networking, unified communications, managed services, and related solutions, with responsibility for meeting or exceeding sales quotas.

Senior Recruiter responsible for full-cycle hiring across digital transformation disciplines (UX/CX, cloud, app modernization, data/AI, security, product). Source, vet, and build project-ready talent pipelines, evaluate technical work samples and portfolios, and advise delivery and business development leaders on staffing aligned to client programs. Partner with consulting leadership to recruit senior, niche, and technical candidates and ensure consulting competencies and domain fit.

Manage and execute enterprise and division-level brand marketing plans for a major grocery retailer. Coordinate agencies and internal teams, protect brand standards, brief creative work, manage campaign budgets and workflows using planning tools, apply insights to improve performance, and communicate internally to align stakeholders.

Lead enterprise network migrations from Cisco to Fortinet and Juniper across multiple sites. Serve as the escalation point for deployment issues, troubleshoot firewalls, switching, wireless, routing, and security, manage ServiceNow change controls, and support staging, cutovers, validation, and post-deployment optimization. Maintain documentation and runbooks, improve processes, and provide technical guidance to implementation and field teams.

Support a global Cisco-to-Fortinet and Juniper network hardware migration. Configure, deploy, troubleshoot, and administer Fortinet firewalls, Juniper Mist switches, wireless access points, and controllers. Provide Tier 1 and Tier 2 support, maintain network documentation, ensure security and operational compliance, and optimize network performance. Collaborate with senior engineers and project managers across global sites in a remote, EST-hours environment with occasional onsite work.

Provide first-level desktop support for Windows laptops, peripherals, and Microsoft 365 services. Troubleshoot hardware/software, manage accounts, deploy devices, maintain endpoint security and inventory, document tickets, support A/V and office devices, assist IT projects, and mentor new hires while working rotational on-site shifts.

Manage and coordinate IT infrastructure and communications components of construction, renovation, and capital projects. Collaborate with NYU IT, architects, engineers, vendors, and contractors throughout planning, design, procurement, installation, and operational transition. Review designs, bids, statements of work, invoices, and documentation; maintain infrastructure databases; monitor risks, schedules, and deliverables; uphold communications standards; and support project closeout and transition into operations.

Coordinate network infrastructure projects and changes from requirements through production implementation. Manage stakeholder communication, technical design reviews, approvals, circuit provisioning, firewall changes, service activation, migrations, testing, change-management submissions, risk tracking, reporting, documentation, and transition to production support. The role requires strong project governance, organizational, communication, and documentation skills, plus general knowledge of networking and network infrastructure.

Manage end-to-end turnover of Collaboration & Digital Enablement (CDET) projects into operations across APAC. Coordinate witness testing, UAT, stakeholder engagement, vendor management, deployments, technical documentation, asset administration, and operational handovers while ensuring quality, governance, and continuous improvement.

Lead end-to-end delivery of enterprise AV, workplace technology, and smart office projects. Manage requirements, budgets, vendor procurement, design coordination, deployments (Zoom Rooms, digital signage, IPTV), testing, governance, risk, and project closeout while coordinating cross-functional and global teams and ensuring compliance with client processes.

Analyze, transform, and migrate JCL-based mainframe batch workloads to Azure or distributed platforms. Troubleshoot JCL jobs, analyze Control-M/Atomic schedules and CICS environments, convert JCL to PowerShell, automate and optimize batch jobs in Azure, document requirements, and collaborate across cross-functional teams using Agile practices.

Drives growth marketing across European markets by optimizing acquisition funnels, running A/B and multivariate tests, improving lead-to-opportunity conversion, managing HubSpot and analytics data, and aligning campaigns with global brand standards. The role develops compelling content and marketing assets, tracks commercial metrics, supports local events, and optimizes paid and organic channel efficiency while collaborating with sales, creative, marketing operations, and regional leadership.

Executes internal and external communications across newsletters, town halls, web, email, social media, PR, and thought leadership channels. Partners with leadership, marketing, sales, and subject matter experts to develop aligned messaging and brand campaigns. Owns organic social strategy, coordinates media relations, manages communication calendars and approvals, and tracks brand performance metrics including search share, web traffic, impressions, and audience growth.

Develop Python applications, APIs, automation tools, and platform capabilities while supporting CI/CD, Docker, Kubernetes, cloud and on-premise deployments. Implement observability, monitoring, alerting, and SRE practices including SLIs, SLOs, error budgets, incident response, disaster recovery, and root cause analysis. Troubleshoot production systems, automate recurring operational work, maintain documentation, and collaborate across engineering, security, platform, product, operations, and external teams.

Manage end-to-end IT transformation and system implementation projects, including scope, planning, budgets, resources, risks, governance, vendors, stakeholder communication, and delivery. Lead project execution, technical issue resolution, change control, compliance with PMO and Bank Negara Malaysia RMiT guidelines, project closure, support transition, and post-implementation reviews. Projects may involve insurance systems, digital platforms, data lakes, analytics, AI, infrastructure, and cloud technologies.

Provide onsite and remote IT support in Perth: diagnose, troubleshoot and repair hardware and software; configure and deploy PCs, servers, and network equipment; resolve incidents within SLA; perform maintenance and upgrades; monitor logs and raise incidents; document systems and activities; support client projects and communicate with stakeholders.

Provide onsite and remote IT support at a school campus: troubleshoot hardware, software, network and firewall issues; install, configure and upgrade PCs, servers and network infrastructure; monitor environments, maintain documentation, support projects, meet SLAs, and maintain strong end-user relationships and service standards.

Provide Level 1 internal IT support via phone and ticketing: troubleshoot Windows OS and applications, own incidents through resolution/escalation, maintain audit trails, follow procedures, recommend process improvements, and support rotational 24/7 shifts.

Design, develop, and maintain enterprise Java applications and microservices. Build CI/CD pipelines and GitOps workflows, deploy on Kubernetes using ArgoCD, integrate AWS services, manage databases, monitor performance with Splunk, and collaborate with cross-functional teams in an agile environment.