Jobs at New Era Technology

Manage and coordinate IT infrastructure and communications initiatives for university capital projects, renovations, and new construction. Partner with architects, engineers, construction managers, vendors, and contractors to incorporate network, telecommunications, wireless, cabling, and IP camera requirements. Oversee technical specifications, bids, project documentation, databases, invoices, risks, schedules, standards, and operational transition. Review designs and vendor proposals, resolve technical issues, maintain infrastructure records, and support project closeout and implementation.

Coordinates workplace technology projects across APAC by managing schedules, meetings, documentation, procurement, purchase orders, vendor communications, deliveries, installations, invoices, and project reporting. Supports Project Managers and cross-functional stakeholders while monitoring milestones, following up on actions, maintaining governance compliance, and organizing financial and procurement records.

Oversee work order execution, optimize operational processes, and ensure delivery aligns with PMO standards. Lead and coach service coordinators, resolve escalated issues, analyze KPIs, improve service delivery, and implement risk, quality, and compliance practices. The role also drives continuous improvement, manages multiple workstreams, and collaborates with cross-functional stakeholders in a fully remote environment.

Support a global migration from Cisco to Arista networking hardware by configuring, deploying, troubleshooting, testing, and validating switches and routers. Provide Tier 1–2 network support, maintain technical documentation, collaborate with senior engineers and project managers, and ensure compliance with security and operational standards. The role requires strong Layer 2/3 networking, routing, monitoring, troubleshooting, and communication skills, with shift flexibility and office-based work in Bangalore or Hyderabad.

Provides first-line IT support at education-sector client sites, responding to inquiries, troubleshooting technical issues, managing tickets, documenting resolutions, escalating complex problems, and communicating with nontechnical users. The role requires local travel between sites, detailed timesheet completion, and collaboration with technical teams. Desired knowledge includes Windows, Azure Active Directory, firewalls, switching, wireless networks, and printers.

The Project Manager leads technology infrastructure deployments across client locations, coordinating vendors, engineering teams, field resources, and stakeholders. Responsibilities include tracking network refreshes, hardware deployments, site conversions, circuit installations, equipment activation, documentation, status reporting, and deployment milestones. The role requires strong organization, communication, technical familiarity with network equipment, and flexibility to support after-hours or weekend project completion needs.

Provides advanced remote and onsite IT support across multiple client sites in Dunedin. Resolves escalated hardware, software, network, server, desktop, and infrastructure issues while meeting SLA targets. Supports deployments, upgrades, projects, and technology rollouts; maintains documentation and security practices; builds client relationships; and mentors junior engineers.

Supports multi-site network operations in a secure aircraft manufacturing environment. Responsibilities include incident and change management, monitoring alerts, equipment installation and configuration, network implementation, documentation, inventory management, cabling, project assistance, and SLA achievement. The role requires shift work, on-call availability, site-based lone working, customer communication, and collaboration across Europe. Candidates need 2–3 years of managed-service networking experience, knowledge of major networking protocols and vendors, a UK driving licence, and eligibility for SC security clearance.

Supervises daily staging-area operations, guides staging technicians, manages assignments and service requests, and provides technical escalation support. The role troubleshoots networking, hardware, software, and device issues; coordinates with engineering, logistics, vendors, customers, and sales; maintains documentation and technical standards; supports process improvements; and mentors technicians. This is a full-time warehouse-based position involving physical device handling and occasional overtime.

Supports AWS cloud platform operations, security posture monitoring, remediation, CI/CD, infrastructure automation, observability, FinOps, and GenAI application development. The role manages AWS services, security tooling, deployment pipelines, networking, cost reporting, architecture reviews, and technical documentation while collaborating across application and infrastructure teams.

Leads talent acquisition strategy and delivery for India while overseeing an India-based recruiting team supporting international hiring. Responsibilities include workforce planning, recruitment operations, team management, stakeholder partnership, recruiting metrics, process improvement, talent pipeline development, compliance, vendor coordination, employer branding, and recruitment transformation. The role requires extensive IT recruiting experience, Greenhouse expertise, international hiring support, and leadership of high-performing recruitment teams.

Owns the end-to-end delivery of Microsoft Dynamics 365 Finance & Operations solutions, including requirements, architecture, X++ development, integrations, testing, deployment, and production support. Manages Azure DevOps workflows, repositories, pipelines, releases, and sprint activities while coordinating implementation partners and stakeholders. The role requires independent technical leadership, solution design, issue resolution, and oversight of project timelines, risks, dependencies, and deliverables.

Lead Microsoft Dynamics 365 Finance & Operations functional activities across Finance and Supply Chain Management. Configure modules, analyze requirements, support month-end close, cash application, collections, reconciliations, testing, production support, and stakeholder workshops. Troubleshoot functional and technical issues, write or modify X++ code, support integrations and customizations, and document functional specifications, configurations, and solutions. This primarily remote contract requires U.S. residency, East Coast availability, excellent English communication, and occasional travel to Philadelphia.

Design and deliver end-to-end AV solutions from pre-sales through project completion. Produce system designs, block diagrams, test plans, and cost estimates; perform site surveys; support installation, commissioning, programming, and project managers as SME; liaise on technical inquiries and ensure projects meet quality and client requirements.

Build and operate AWS-native AI platforms and production machine learning services for insurance operations. Responsibilities include solution architecture, Terraform infrastructure, CI/CD, SageMaker MLOps, generative AI, RAG, computer vision, serverless pipelines, model monitoring, governance, observability, and enterprise integrations. Senior engineers mentor teammates and lead design reviews; junior engineers implement well-scoped features with guidance.

Develop and maintain Java-based software solutions using Java 8+, Spring Boot, microservices, APIs, PostgreSQL, Git, Jira, Linux, and CI/CD workflows. Collaborate with technical and business teams in a remote environment, with opportunities to support B2C applications and frontend development. The role requires strong communication skills and deployment at a client in Malaysia.

Drives recurring revenue growth for managed services by partnering with sales, architecture, delivery, finance, and technology partners. Leads customer discovery, consultative executive engagements, ROI and TCO analysis, value-based selling, account expansion, and managed services positioning across cloud, cybersecurity, networking, infrastructure, and support solutions. Coaches field sales teams, develops enablement materials and repeatable sales motions, and aligns proposed services with customer operating models, governance, SLAs, and transformation goals.

Manages technology infrastructure deployment projects across client locations, coordinating vendors, engineering teams, field resources, and stakeholders. Tracks site conversions, network refreshes, hardware deployments, circuit installations, testing, documentation, and project milestones. Maintains status logs, provides regular reporting, oversees deployment readiness, and supports routers, switches, cellular devices, and SD-WAN equipment. Requires strong organization, communication, technical familiarity, and flexibility for occasional after-hours or weekend work.

Design, develop, and maintain scalable AWS data platforms, pipelines, data lakes, and warehouses for enterprise analytics, reporting, and regulatory needs. Build ETL/ELT and batch or near-real-time processing using Python, SQL, PySpark, Apache Iceberg, and Terraform. Support data governance, quality, security, disaster recovery, monitoring, CI/CD, and business continuity. Collaborate with stakeholders, document solutions, conduct knowledge transfer, mentor junior engineers, and apply AI-assisted development practices.

Manage end-to-end IT and technology implementation projects, including scope, planning, budgets, resources, risks, governance, stakeholder communications, vendor coordination, execution, change control, and closure. The role requires ensuring regulatory compliance, resolving technical issues, tracking milestones and metrics, managing project teams, formalizing support models, and conducting post-implementation reviews. Experience with insurance systems, digital transformation, data, cloud, Agile, Waterfall, and Kanban methodologies is preferred.