Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
What is the role
This Senior Systems Engineer will design, implement, support, and optimize technology solutions across client environments, while acting as a technical expert, escalation point, and key contributor to project delivery, solution design, and continuous improvement initiatives.
The following include but may not be limited to the responsibilities of the Senior Systems Engineer:
- Provide remote support and maintain client systems
- Install, configure, upgrade, and repair hardware/equipment
- Troubleshoot and resolve hardware, network, and system issues
- Gather requirements and recommend suitable technologies
- Develop technical designs and documentation
- Monitor systems, logs, and manage incidents
- Work with vendors and ensure compliance with standards
- Support projects, solution design, and infrastructure planning
- Provide pre-sales technical input (quotes, proposals)
- Act as escalation point and technical SME; mentor juniors
- Maintain documentation, automate processes, and improve systems
- Keep skills updated and accurately track daily activities
Work Set-up / Work Schedule
- Remote
- 8:30am - 5:00pm AEST
Who we are looking for
Successful candidate must possess:
- Must have 7+ years of experience in systems engineering
- Must have experience in system architecture, including complex solution design and delivery
- Strong problem-solving, communication, teamwork, and leadership skills
- Hands-on experience with:
- Networking: TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, VRRP, SD-WAN
- Cloud: Azure, AWS, GCP; Virtualization: VMware, Hyper-V
- Operating Systems & Services: Linux, Windows Server; Active Directory (AD), Group Policy, DNS, Exchange, Microsoft 365
- M365: Azure AD, Entra, Intune, Conditional Access, SharePoint, Teams
- Security: Firewalls, VPNs, identity management
- Automation: PowerShell, Python
- Bachelor’s degree in computer science, Engineering, or a related field
What we offer
- Day 1 HMO for you + 1 free dependent after probation period
- Health and Wellness Reimbursement Benefits
- Sunlife Group Insurance
- Company Salary Loans
- Government contributions
- Assistance with government loan payments
- 13th month pay
- Night differentials pay
- Holiday pay (for hours worked on holidays)
- Mandated Leaves
- Work equipment provided
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
Skills Required
- At least 7 years of systems engineering experience
- Experience in system architecture, including complex solution design and delivery
- Hands-on networking experience with TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, VRRP, and SD-WAN
- Hands-on cloud experience with Azure, AWS, and Google Cloud Platform
- Hands-on virtualization experience with VMware and Hyper-V
- Experience with Linux and Windows Server operating systems
- Experience with Active Directory, Group Policy, DNS, Exchange, and Microsoft 365
- Experience with Azure AD, Entra, Intune, Conditional Access, SharePoint, and Teams
- Experience with firewalls, VPNs, and identity management
- Automation experience with PowerShell and Python
- Strong problem-solving, communication, teamwork, and leadership skills
- Bachelor's degree in computer science, engineering, or a related field
New Era Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.
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Leave & Time Off Breadth — Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
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Strong & Reliable Incentives — Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
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Flexible Benefits — Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.
New Era Technology Insights
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
