Teams at New Era Technology

Author, edit, publish, and maintain global web content in Adobe Experience Manager, with emphasis on Edge Delivery Services, modular content, content fragments, and digital asset management. Ensure consistency, accessibility, quality, and governance across regions. Troubleshoot front-end content issues, support SEO and performance best practices, and collaborate with marketing, design, development, analytics, compliance, and Agile teams.

Coordinates technology installation projects by scheduling technicians, labor, materials, vendors, and subcontractors. Communicates status to customers, gathers deliverables, documents progress, verifies technician activity, tracks budgets and contracts, closes work orders, supports billing, and obtains vendor invoices. The role monitors project metrics, deadlines, margins, and invoicing while maintaining customer and field-team relationships.

Coordinate scheduling of field technicians, materials, and vendors to complete projects on contract. Track job progress, document installations, obtain invoices, close out work orders for billing, and provide timely status updates to customers while meeting metrics for margin, start times, deadlines, and invoicing.