Teams at New Era Technology

Drive growth marketing across European markets by optimizing the full customer funnel, running A/B and multivariate experiments, improving lead-to-opportunity conversion, and analyzing performance data. Manage HubSpot, ZoomInfo, analytics, heatmapping, and CRM tools while partnering with sales, creative, and global marketing teams. Develop regional campaigns, support events, optimize paid and organic spend, strengthen brand consistency, and provide actionable insights to leadership.

Provide Tier 2 IT support for Microsoft environments by troubleshooting technical issues, resolving tickets, installing and configuring hardware and software, maintaining equipment inventories, documenting client systems, and communicating with customers and vendors. The role also performs desktop-level fixes, researches solutions, tracks labor, supports network infrastructure, and identifies recurring issues to improve service delivery.

Manage and coordinate IT infrastructure and communications initiatives for university capital projects, renovations, and new construction. Partner with architects, engineers, construction managers, vendors, and contractors to incorporate network, telecommunications, wireless, cabling, and IP camera requirements. Oversee technical specifications, bids, project documentation, databases, invoices, risks, schedules, standards, and operational transition. Review designs and vendor proposals, resolve technical issues, maintain infrastructure records, and support project closeout and implementation.