Search the 27 jobs at Mukuru

The Senior DevOps Engineer is responsible for managing enterprise infrastructure, ensuring it is built, maintained, and governed according to industry standards. This role includes enhancing monitoring systems, performing disaster recovery testing, and optimizing infrastructure performance. Collaboration with the DevOps team and contribution to agile methodologies are also key responsibilities.

The BBBEE Co-ordinator is responsible for supporting the BBBEE portfolio management by monitoring queries, ensuring data integrity in reporting, maintaining HRIS systems, and engaging with the team for smooth operations. The role also involves ensuring compliance with financial prudence and strategic objectives for learning and development.

As a Software Engineering Team Lead, you will mentor a small team of software engineers, take ownership of projects, implement process improvements, and ensure high-quality software delivery in an Agile environment. Your role includes guiding the team in best practices using PHP and Symfony, collaborating with cross-functional teams, and conducting performance reviews.

As a Senior DevOps Engineer, you will manage cloud infrastructure, monitor systems for performance, implement security measures, optimize system performance, ensure disaster recovery, and communicate best practices within the DevOps team. You will play a crucial role in driving infrastructure strategy and support operational efficiency.

The Regional Sales Supervisor will oversee a team of Agents and Information Officers, develop client relationships, and manage sales operations to meet regional targets. Responsibilities include coaching team members, conducting training sessions, analyzing sales performance, and implementing service standards. The role also involves market analysis and attending meetings with the regional sales teams.

The Territory Sales Supervisor is responsible for driving sales in the China market, managing agent relationships, overseeing marketing efforts, and ensuring brand consistency. Tasks include analyzing statistics, strategizing incentives for agents, conducting market research, and managing a sales budget. This role involves extensive travel and collaboration with community stakeholders.

The Global People Acquisition Specialist is responsible for coordinating and managing the end-to-end recruitment process for Mukuru across Africa. This includes understanding vacancies, advertising positions, advising line management on suitable candidates, conducting interviews, ensuring compliance with recruitment policies, and tracking relevant statistics. The role aims to champion diversity and inclusivity while ensuring a fair selection process.

The Senior Commissions Analyst will maintain and implement commission models, optimize commission structures, analyze data trends, and ensure compliance and accuracy in commission payouts. This role collaborates with cross-functional teams to advise on growth strategies and develops innovative commission solutions while conducting audits and training on commission-related topics.

The Cross-Functional Consultant will provide customer support for clients from the China corridor, assisting with order creation, documentation verification, and customer onboarding. This role involves responding to queries, making calls for security checks, and ensuring the integrity of customer information, while liaising internally with various teams and externally with clients.

The DEI Partner will develop and implement strategies to enhance diversity, equity, and inclusion within Mukuru. Responsibilities include designing learning materials, facilitating training, reporting on DEI initiatives, collaborating with teams, and executing plans that promote a supportive work environment.

The Floating Brand Ambassador is responsible for processing transactions as a teller, ensuring superior customer service, managing cash operations, maintaining cleanliness, and overseeing the operational aspects of the banking hall. This role involves assisting customers with various needs, capturing transaction details, and complying with regulatory requirements while also monitoring queues and maintaining security protocols.

The Customer Support Consultant at Mukuru will provide exceptional customer service regarding money transfer orders. Responsibilities include handling incoming calls, managing call priorities, creating tickets on Zendesk, and assisting with account creation for new customers. The role involves promoting new products and liaising with both internal teams and customers.

The Number Change Consultant is responsible for verifying documentation and processing requests for number changes and pin resets while ensuring accuracy and compliance with regulations. Duties include liaising with internal teams and external customers, maintaining professionalism, and managing personal development.

As a Senior Software Engineer at Mukuru, you will design and implement medium to large features, mentor team members, provide technical advice, and improve engineering quality across the team. You will engage in coding, demonstrate industry knowledge, and participate in optimizing processes while collaborating in a dynamic environment.

The People Effectiveness Partner will implement and support various HR initiatives focused on organisational effectiveness and talent management. Responsibilities include developing frameworks for performance management, leadership development, and change management, as well as analyzing the effectiveness of these interventions.

The Junior Market Developer is responsible for executing the Wallet & VAS strategy, identifying new business opportunities, managing relationships, and achieving market growth. The role involves internal collaboration across departments and external liaising with partners, regulators, and customers to enhance product usage and operational efficiency.

The Market Developer is responsible for executing Wallet & VAS strategy, driving market penetration, acquiring new customers, and managing existing relationships. This role involves overseeing project implementations, identifying new business opportunities, and assisting in budgeting and pricing processes. The developer collaborates across departments and with external partners to promote sustainable growth for the Mukuru Wallet & VAS business.

The Wallet Support Consultant will provide exceptional customer service, handling queries related to payments and troubleshooting issues. Responsibilities include processing customer queries accurately, engaging professionally with clients, escalating issues as necessary, and managing personal performance through regular reviews and training. The role emphasizes efficiency, professionalism, and adherence to organizational values.

The Senior Reporting Manager is responsible for group consolidation, financial reporting, audit management, and ensuring compliance with IFRS. This role requires leading a team, enhancing reporting practices, and driving improvements in accounting processes for a fast-growing business.

As a Regional Sales Supervisor, you'll drive sales and elevate brand awareness while leading a team of sales agents. You'll identify business opportunities, analyze sales data, build customer relationships, and collaborate with marketing for local campaigns. This role involves mentoring, training new agents, and ensuring a positive team environment.