Join the team that makes money movement make sense.
At Mukuru, we don’t just move money—we move potential, opportunity, and hope. With millions of cross-border transactions processed each year, we’re one of Africa’s leading Fintech's—powering growth and financial inclusion where it matters most.
We’re on the hunt for a meticulous, curious, and results-driven Reconciliations Administrator to join our high-performing team in Botswana! If numbers excite you, problem-solving energizes you, and accountability is your middle name, this could be the perfect role to take your career to the next level.
What You'll DoAs a Reconciliations Administrator, you’ll be the financial detective ensuring every number adds up, every cent is accounted for, and discrepancies are resolved before they become issues. Your work keeps our branches and booths running smoothly and helps Mukuru maintain its reputation for precision and trust.
Key Responsibilities:Conduct daily reconciliations of teller floats and inventory across branches and booths
Investigate variances and resolve discrepancies within SLA timeframes
Manage and update cash-stop adjustments, working closely with the scheduling team
Compile and submit monthly reconciliation sign-offs and performance reports
Reconcile quarterly cash count reports and system data
File, manage, and reconcile bank statements, petty cash, and fixed asset registers
Liaise with internal departments and escalate complex reconciliation challenges
Support the audit process and ensure all audit requests are fulfilled
Assist with ad hoc projects and play a key role in process improvement
Own your personal development and stay sharp on best practices
Matric (Grade 12) or equivalent – Essential
Diploma or Degree in Financial Accounting, Finance, or similar – Required
2–3 years’ experience in accounting, with strong debtors/creditors reconciliations
Excel mastery – You’re confident with spreadsheets and formulas
Understanding of financial principles, AML practices, and reconciliation processes
Experience with Mukuru products/systems is a plus!
Sharp attention to detail
Strong analytical and investigative mindset
Excellent time management and prioritisation skills
Clear and effective verbal and written communicator
Tech-savvy with Microsoft Office (especially Excel)
A team player who thrives in a fast-paced, deadline-driven environment
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
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What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
