Jobs at Mindtickle

Lead and grow the integrations ecosystem, drive product growth and customer retention by delivering seamless experiences for revenue teams.

Owner of initial outreach and qualification for enterprise prospects: research targets, run multi-channel outbound (calls, email, LinkedIn), set discovery meetings, log activity in tools, respond to prospects, and collaborate with marketing and sales to hit activity and learning goals.

The Senior Manager, Business Development – Enterprise leads the Enterprise BDR team, develops pipeline strategies, partners with sales leadership, and fosters team growth and alignment in the Americas.

Lead and grow a global team of Customer Success Engineers to deliver enterprise-grade technical support. Drive AI adoption, automation, and data-driven operations; manage high-severity incidents; build dashboards and feedback loops; partner with Product and Engineering to resolve root causes; recruit, train, and upskill technical support talent while ensuring operational excellence and customer trust.

Manage end-to-end India payroll and statutory compliance, support US payroll and PEO/EOR processes, maintain HRIS data in HiBob/GreytHR, handle employee grievances and advisory, optimize HR processes and ticketing workflows, and collaborate cross-functionally to support people initiatives and audit readiness.

Lead end-to-end instructional design projects: conduct needs analysis, storyboard and script learning modules, develop eLearning assets using authoring tools, manage SMEs and clients, ensure quality reviews, deliver scalable learning solutions (SCORM, video, job aids) and support LMS deployment and engagement.

The Senior Solutions Architect will lead enterprise implementations, ensuring scalable and secure solutions while mentoring others and managing technical delivery and customer partnerships.

Own early-stage outreach to identify and qualify prospects for Mindtickle. Conduct calls, emails, and LinkedIn outreach; set discovery meetings; maintain accurate outreach records; respond to prospect queries; collaborate with marketing and sales; meet activity and learning goals to drive pipeline growth.

Manage and grow a revenue-generating product, contribute to the evolution of an AI platform, and drive product growth and customer retention through strategic planning and collaboration.

Serve as the SME and escalation point for global endpoint and identity platforms. Architect, secure, and automate device management (Jamf, Intune), identity provisioning (Okta/Entra ID), collaboration suites (Google Workspace, M365), lifecycle automation, and runbooks. Partner with InfoSec on compliance and conditional access, mentor junior engineers, and drive infrastructure automation using scripting and cloud tooling.

Provide L2 technical support for a multi-tenant AI-powered SaaS platform: diagnose and resolve complex backend, API, data, UI and AI issues; analyze logs and traces; script automation; own tickets end-to-end; build runbooks and knowledge; collaborate with Engineering, Product, QE, and DevOps to remediate systemic issues and improve reliability.

Create high-quality 2D/3D motion graphics, videos, static creatives, infographics, and templates for digital learning. Ensure brand consistency, manage multiple projects, collaborate with instructional designers, mentor junior designers, and use AI tools to improve efficiency and design quality.

The Staff Engineer at Mindtickle will lead technical initiatives, mentor teams, design scalable systems, enforce architectural standards, and foster innovation to enhance software development practices.

The Senior Program Manager oversees end-to-end program delivery, customer communication, and ensures successful execution of complex engagements across services. This role requires hands-on leadership, risk management, and effective cross-functional collaboration for achieving high customer satisfaction and defined business outcomes.

The Lead Design Engineer at Mindtickle will design and prototype interactive UI components, manage the design system, and enhance team capabilities through innovative practices.

The Senior Technical Program Manager will drive the delivery of complex engineering projects, align cross-functional teams, manage risks and dependencies, and enhance program efficiency using AI tools.

The Senior Instructional Designer will lead the project lifecycle, creating high-quality content and learning experiences using AI and design tools, while collaborating with teams and ensuring excellence in deliverables.

The Product & Engineering Operations Manager drives strategy execution, operational efficiency, automates processes, and supports leadership initiatives at Mindtickle.

The Account Executive will sell sales enablement solutions, manage complex sales cycles, forecast sales activities, and engage with clients to increase revenue.