Search the 14 jobs at Mindtickle

The Technical Account Manager at Mindtickle ensures effective implementation, adoption, and value realization of their sales enablement products. Responsibilities include customer onboarding, ongoing support, relationship management, performance monitoring, training, and feedback advocacy to optimize the customer experience with Mindtickle's suite of tools.

The Managed Services Associate will manage administrative tasks across multiple projects for enterprise customers, ensuring timely communication and updates. Responsibilities include conducting User Acceptance Testing, recreating customer content into bite-sized learning programs, and developing engaging content using design tools. A strong understanding of the Mindtickle platform is essential.

As an Instructional Designer, you will create engaging educational content and instructional materials, restructure existing customer content for bite-sized learning, collaborate with stakeholders, and evaluate the effectiveness of sales content.

The Senior Instructional Designer will create and manage the entire project lifecycle for learning content, ensuring effective delivery for sales teams. Responsibilities include content structuring, project management, collaborating with stakeholders, and evaluating learning effectiveness. Advanced skills in storyboarding, scripting, and using eLearning authoring tools are essential.

Lead product management of two key SaaS products, collaborate with cross-functional teams, define product roadmaps, analyze metrics, ensure timely delivery, support sales and customer success teams, and execute product strategy.

As a Design Manager at Mindtickle, you will lead and mentor product designers, establish design strategies, and ensure exceptional user experiences across the platform. You will collaborate with product and engineering teams, conduct usability studies, and promote user-centered design practices, delivering high-quality outcomes and setting the standard for user experience within the team.

The Senior Database Reliability Engineer will oversee database infrastructure, ensuring reliability, scalability, and compliance. Responsibilities include performance tuning of MySQL, implementing security measures, automating infrastructure, conducting health audits, monitoring performance, collaborating across teams, and enhancing resilience of database systems.

The Managed Services Representative will oversee client projects, manage administrative tasks, conduct User Acceptance Testing (UAT), and ensure high-quality deliverables on the Mindtickle platform while communicating with clients and internal teams.

As a UX Content Designer, you'll craft clear and engaging copy, mentor a team of writers, and collaborate with product teams to enhance user experiences through strategic content that resonates globally.

As a Senior Product Analyst at Mindtickle, you will analyze product usage to drive user adoption and retention. Responsibilities include collaborating with marketing teams, developing growth initiatives, improving analytical processes, and providing data-driven insights to guide product development decisions.

The Senior Graphic Designer will create engaging visual content for marketing materials, manage multiple design projects, mentor junior designers, and collaborate with marketing teams. Responsibilities include developing 2D/3D motion graphics, ensuring brand consistency, and contributing to digital marketing campaigns, while staying updated on design trends.

The Account Executive will generate new business across corporate families by managing complex sales cycles, presenting product value to executives, conducting online demos, and maintaining effective communication with clients and partners. They will manage sales activities within Salesforce and uphold professional standards and ethical conduct.

As a Customer Success Engineer II at Mindtickle, you will act as a technical liaison, diagnosing complex issues, providing configuration support, managing customer relationships, and ensuring successful product implementation. Responsibilities include investigating technical issues, documenting solutions, providing ongoing support, and collaborating with internal teams for timely issue resolution.

Manage and inspire a team of UX writers, develop UX writing strategy, oversee UX copy development, maintain UX writing style guide, collaborate with cross-functional teams, analyze user feedback, and champion UX writing within the organization.