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HR Tech • Payments • Professional Services • Software
Build and lead Justworks’ Phoenix Digital Sales team, owning conversion, bookings, sales velocity, product adoption, and seller productivity. Recruit, coach, and develop sales advisors; establish sales plays; analyze customer and funnel data; run experiments; improve routing, workflows, automation, and the digital buying journey. Partner cross-functionally with Product, Marketing, Analytics, Revenue Operations, and GTM Engineering to improve customer outcomes and seller effectiveness.
HR Tech • Payments • Professional Services • Software
Manage inbound phone, email, and chat inquiries from employees of small-business customers. Provide support for payroll, benefits, HR, compliance, timecards, paychecks, and the Justworks software platform. Resolve CRM cases, communicate status, escalate complex issues, maintain product expertise, and identify product or process improvements while delivering empathetic, accurate customer service.
HR Tech • Payments • Professional Services • Software
Lead and improve Payroll operating systems by translating strategy into goals, workplans, and accountability. Run planning cycles, prioritize initiatives, track performance, and build scalable processes. Lead cross-functional workstreams with Technology, Product, Finance, and Operations to drive execution, reduce complexity, and improve customer experience and financial performance. Create clarity through documentation, operating artifacts, and evangelism while enabling teams to balance short-term delivery with long-term capability building.
