The Global Enablement Program Manager will design and deliver training programs to enhance the performance of Account Managers and Customer Success Managers. Responsibilities include coaching, developing enablement content, and analyzing performance metrics to drive customer adoption and retention.

The Channel Manager leads a team of channel sales professionals, building partner relationships and driving revenue through strategic partnerships in North America.

The role involves developing cross-platform applications, collaborating with teams, and enhancing Device Management services while ensuring high security and availability.

The Business Development Representative is responsible for generating new sales opportunities through outreach to target accounts via cold calls, emails, and research. They will qualify leads and collaborate with Account Executives to build a strong sales pipeline.

The BDR will identify and qualify new business opportunities, conduct prospect research, execute outreach campaigns, and maintain CRM records to support JumpCloud's growth in the US market.

The Executive Program Manager will manage initiatives for the CTO, aligning engineering, product, and security objectives, and coordinating cross-functional efforts within the organization.

Manage a $3M+ North America book of business, driving renewals, expansions, and adoption. Collaborate with CSM, Renewals, Marketing, and Product to meet Net ARR targets, forecast pipeline, handle escalations, and report to leadership. Hybrid role based in Bengaluru with US-aligned hours.

Lead product operations to optimize tooling, telemetry, and experimentation. Own Pendo and data instrumentation, build automated dashboards, define KPIs/OKRs, enable product teams, and drive outcome-focused growth experiments and PLG initiatives.

Lead the development of Identity Threat Detection and Response capabilities, designing microservices, building decision engines, and preparing infrastructure for ML. Focus on operational excellence and collaboration with the Platform Engineering team.

As a Technical Customer Success Manager, you'll engage with mid-market customers, drive onboarding and product adoption, address technical issues, and ensure positive customer health and retention.

Outbound BDR responsible for prospecting target accounts via cold calling, email, and LinkedIn; conducting market research; qualifying leads into SQLs; and handing off pipeline to Account Executives while collaborating to refine outreach.