JumpCloud
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The Director of Product Management for Device Management at JumpCloud will lead product managers to develop JumpCloud's device management platform. This role includes creating product roadmaps, collaborating with engineering, and communicating vision with stakeholders, while ensuring the security posture for end users.
As a Software Engineer at JumpCloud, you will develop applications for device management on various operating systems, engaging in architecture decisions and collaborating closely with teams to ensure high-quality releases. You will also perform continuous integrations and work within SCRUM cycles.
As a Sales Engineer at JumpCloud, you will act as a technical advisor to assist organizations in evaluating the JumpCloud platform, provide product demonstrations, support sales teams, and help address customer challenges with JumpCloud solutions. Responsibilities include technical enablement, guiding prospects through trials, and identifying common issues for product development.
The Partner Solutions Architect will facilitate partner migrations to the JumpCloud platform from identity management systems like Active Directory and Okta. They will analyze partner needs, define milestones, provide technical guidance, conduct environment reviews, and collaborate for successful implementations and partner experiences.
The Customer Marketing Manager is responsible for developing and executing customer marketing strategies, including managing email programs and campaigns to engage and educate customers. This role collaborates with customer success and account management teams, as well as C-level executives, to drive product adoption and expansion. KPIs include email engagement metrics and event registrations.
Provide technical support and troubleshooting for complex issues, manage support tickets, collaborate with engineering teams, and maintain internal knowledge bases while ensuring high-quality customer experience. Responsible for direct communication with customers via various support channels including phone, email, and chat.
As a Software Engineer at JumpCloud, you'll implement user interfaces using Vue.js, build modular components, and write tests to ensure design requirements. You'll also collaborate with UI/UX teams, upgrade security practices, and document your work in a remote-first environment.
As a Software Engineer, you will implement features, collaborate with architects, UX, and DevOps to enhance system performance, and work with modern technologies focusing on identity and access management. You will also engage with cryptography and assist with integrating identity into cloud services.
The Senior Product Manager will drive the device management roadmap for Apple devices, ensuring alignment with market needs and meeting KPIs. Responsibilities include engaging cross-functional teams, collaborating on product definition, and overseeing product lifecycle management.
As a Staff Platform Software Engineer, you will design and scale platforms, enhance developer tooling, and ensure reliable services for customers. You will lead technical initiatives, optimize the developer experience, and collaborate with various engineering teams to solve complex challenges.
As a Principal Software Engineer at JumpCloud, you will lead technology initiatives, build new features, and provide technical oversight in a collaborative, remote environment. You'll prototype and evaluate new ideas while contributing to the engineering teams' growth, ensuring high-quality platform delivery.
The Engineering Manager will lead the Devices Management Engineering team by guiding engineering practices, building features, driving architecture, and managing a high-performing team. The individual will collaborate with peers and mentor diverse teams to ensure successful product quality and strategy execution.
As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.
The FP&A Analyst will participate in strategic planning, budgeting, and forecasting, while maintaining expense forecasts and partnering with various departments for financial insight. The role involves supporting financial operations, refining reporting metrics, and identifying risks and opportunities to align with company goals.
As a Senior Software Engineer at JumpCloud, you will partner with product and UX teams on feature development, collaborate with architects on technology decisions, contribute to device management and cloud platform areas, and continuously improve engineering processes and techniques.
As a Principal Software Engineer at JumpCloud, you will lead and drive complex engineering projects, build new technology initiatives, and mentor other engineers. You will collaborate across teams to deliver impactful solutions while balancing technical leadership with business judgment.
As a Staff Software Engineer, you will design architecture for user authentication, integrate with Active Directory and Azure, and develop web services to enhance JumpCloud's offerings. You'll collaborate with product management and leadership while applying your skills in various programming languages and cloud technologies.
The Software Engineering Manager at JumpCloud will oversee agile engineering teams, drive software development, and guide product strategy and quality. Responsibilities include managing team dynamics, mentoring junior engineers, and ensuring architectural consistency across projects and platforms, with a focus on customer-facing software development.
The Reseller Channel Manager will manage relationships with channel partners, generate customer acquisition strategies, assist with product positioning, and ensure partner compliance with programs. The role requires fostering partnerships, managing communication between teams, and achieving revenue targets.
As a Sales Engineer, you will act as a technical advisor to support organizations evaluating JumpCloud's platform. This includes providing product demonstrations, identifying customer challenges, and assisting with trial setups while building relationships with partners and sales teams.