Search the 19 jobs at JumpCloud

As the Director of Device Management at JumpCloud, you will lead a team of product managers responsible for developing the device management platform, creating product roadmaps, and collaborating with engineering while engaging with customers and stakeholders to drive strategic vision.

The Senior Product Manager will drive the device management roadmap for Apple devices, ensuring alignment with market needs and meeting KPIs. Responsibilities include engaging cross-functional teams, collaborating on product definition, and overseeing product lifecycle management.

The Director of Product Management for Device Management at JumpCloud will lead product managers to develop JumpCloud's device management platform. This role includes creating product roadmaps, collaborating with engineering, and communicating vision with stakeholders, while ensuring the security posture for end users.

The Senior Billing & Contract Specialist manages an MSP/Partner collections portfolio, ensuring timely collection of outstanding payments, resolving payment disputes, maintaining accurate records, and communicating with customers and internal teams. Responsibilities include processing billing, responding to inquiries, and assisting with month-end closing activities.

The Data Analyst, Finance role focuses on supporting the Business Finance team with strategic SaaS metrics through data visualization, analysis, and curation. Responsibilities include collaborating on data projects, providing recommendations, mentoring analysts, and staying updated on industry trends.

As an SMB Account Executive, you will focus on new logo acquisition in the EMEA region, run full sales cycles, demonstrate products, prospect into key technical leaders, collaborate with marketing, and manage opportunities using Salesforce and other sales tools.

The Technical Accountant will ensure accurate financial reporting and compliance with accounting standards, support internal and external audits, implement accounting policies, and provide technical accounting expertise. Responsibilities include preparing technical memos, coordinating with auditors, and collaborating with cross-functional teams.

As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.

The FP&A Analyst will participate in strategic planning, budgeting, and forecasting, while maintaining expense forecasts and partnering with various departments for financial insight. The role involves supporting financial operations, refining reporting metrics, and identifying risks and opportunities to align with company goals.

Inbound Sales Development Representatives at JumpCloud® are responsible for qualifying inbound leads, creating qualified sales opportunities, and generating pipeline for Account Executives. The role involves conducting outreach to warm and cold leads through various channels and collaborating with SDR Managers and Account Executives to develop outreach strategies.

Provide technical support and troubleshooting for JumpCloud's customers, especially focusing on SSO technologies. Manage support tickets, collaborate with teams, and maintain knowledge base articles while ensuring the timely resolution of customer issues.

The Global Compensation Analyst at JumpCloud will support the company's global compensation programs, evaluate new roles for pricing, provide analytical support, lead salary surveys, and ensure data accuracy for compensation structures.

As a Technical Support Engineer, you'll provide top-notch technical support to customers, resolving critical issues via various channels. Your role includes managing support tickets, collaborating with engineering teams, maintaining documentation, and ensuring customer success during product transitions, all while being on-call for urgent cases.

The Video and Design Manager at JumpCloud will create and execute a comprehensive video strategy, manage an in-house design team, support podcast production, and ensure alignment with corporate marketing priorities. They will oversee design guidelines and track metrics for video success, all while driving engagement through high-quality content production and syndication.

The Reseller Channel Manager will manage relationships with channel partners, generate customer acquisition strategies, assist with product positioning, and ensure partner compliance with programs. The role requires fostering partnerships, managing communication between teams, and achieving revenue targets.

As a Software Engineer at JumpCloud, you will develop OS applications for Mac and Windows, ensuring high quality and security. Responsibilities include design, coding, and collaborating within SCRUM teams, focusing on endpoint agent solutions and device management services.

As a Sales Engineer at JumpCloud, you will act as a technical advisor to assist organizations in evaluating the JumpCloud platform, provide product demonstrations, support sales teams, and help address customer challenges with JumpCloud solutions. Responsibilities include technical enablement, guiding prospects through trials, and identifying common issues for product development.

The Partner Solutions Architect will facilitate partner migrations to the JumpCloud platform from identity management systems like Active Directory and Okta. They will analyze partner needs, define milestones, provide technical guidance, conduct environment reviews, and collaborate for successful implementations and partner experiences.

Provide technical support and troubleshooting for complex issues, manage support tickets, collaborate with engineering teams, and maintain internal knowledge bases while ensuring high-quality customer experience. Responsible for direct communication with customers via various support channels including phone, email, and chat.