Jobs at The J.M. Smucker Co.

Manage national convenience and drug-channel accounts, brokers, sales plans, customer business plans, trade spend, negotiations, promotional execution, and profitability targets. Build relationships with large multi-state chains, conduct business reviews, analyze syndicated data, identify growth opportunities, and coordinate cross-functional teams to deliver revenue, market share, margin, and retention goals. The role requires approximately 60% travel for customer and broker relationship management.

Leads enterprise-wide quality assurance and food safety strategy across approximately 20 manufacturing facilities and the broader supply chain. Oversees regulatory inspections, product testing, recalls, crisis response, food safety systems, continuous improvement, and compliance with FSMA and SFCR. Develops a quality leadership team, builds organizational capability, partners with operations and supply chain leaders, manages regulatory relationships, and reports quality and food safety performance to executive leadership and the Board.

Manage frozen fruit replenishment, inventory planning, deployments, intercompany transfers, warehouse coordination, and shipments supporting production locations. Analyze inventory and replenishment rules, resolve shortages, reduce excess inventory, troubleshoot movement and production issues, support budgets and contracts, and assist with projects, acquisitions, and new product launches.

Supports US and Canada Accounts Receivable through accurate cash application, payment reconciliation, invoice distribution, journal entries, ledger reconciliations, general ledger transmissions, reporting, documentation, and audit support. The role resolves payment issues in Oracle, monitors cash application metrics, improves automation, and collaborates with Accounting, Logistics, and Treasury teams. It requires a bachelor’s degree, at least one year of related business experience, strong numerical analysis, and Microsoft Excel proficiency.

Leads education and training standards for a manufacturing site, including skills matrices, qualification processes, training materials, documentation control, training records, and monthly performance reporting. Coaches functional training leaders, partners with operations and corporate teams, facilitates skills development, administers qualification testing, and drives training-related loss elimination. The role also develops team members, supports operational excellence, and manages training systems in a flexible manufacturing environment.

Analyze consumer and category data to identify actionable insights, support brand and customer teams, evaluate market trends, and develop creative solutions that drive category growth. The intern will contribute to projects involving data visualization, advanced analytics, and strategic business problem-solving while collaborating across teams in the consumer-packaged food industry.

Develop and support cloud-based PLM, formulation, and regulatory applications and integrations. Responsibilities include technical design, coding, testing, troubleshooting, incident support, release maintenance, documentation, change management, process improvement, and reusable code development. The role collaborates with business customers, coordinates technical work across resources, mentors junior developers, and applies cloud, DevOps, infrastructure-as-code, automation, and AI concepts within PLM solutions.

Leads Smucker’s Category Leadership strategy for the Pet portfolio, translating consumer, shopper, retailer, and marketplace insights into category growth plans. Develops retailer-specific strategies, influences sales and revenue planning, guides investment and analytics priorities, and strengthens customer partnerships. Builds scalable category leadership capabilities, leads organizational best practices, and manages and develops a high-performing team. Requires significant CPG, shopper insights, category management, executive communication, and team leadership experience.

Supports manufacturing operations by collecting and analyzing production data, evaluating process capabilities, preparing reports, documenting results, and recommending improvements. Works with technicians and salaried employees in office and plant environments while following safety procedures. The internship also includes managing projects, updating program documentation, and communicating findings.

Sales Intern supporting national retail customers through relationship building, sales strategy development, competitive and internal data analysis, and customer presentation creation. The role collaborates with sales, marketing, and replenishment teams in a hybrid environment and includes mentorship, professional development, networking, and project experience across snacks, coffee, and pet food categories.

Marketing interns will analyze syndicated and internal sales data, evaluate business and consumer trends, develop insights and recommendations, and present findings to managers and broader teams. Depending on team placement, responsibilities may include brand strategy, consumer engagement, innovation, media planning, creative solutions, or market intelligence. Interns will support cross-functional marketing projects and complete an in-depth industry study.

Supports manufacturing operations through IT, automation, and network infrastructure. Responsibilities include administering plant networks, designing and supporting MES and SCADA solutions, documenting IT standards, managing capital projects through commissioning, coordinating contractors and technicians, collecting process data, and researching plant modernization initiatives. The intern works in person with manufacturing personnel and gains experience in enterprise IT standards, automation, and plant systems.

Supports manufacturing quality operations by collecting and analyzing production data, documenting results, preparing reports, updating program documentation, and recommending process improvements. Works with technicians and salaried employees in both plant and office environments while following safety procedures.

Supports HR, payroll, recruiting, onboarding, personnel records, timekeeping, compliance, employee engagement, community relations, vendor invoices, office supplies, inventory, and plant administration. Leads hourly recruiting and orientations, processes payroll in Workday, resolves timekeeping issues, answers policy questions, supports audits, and coordinates employee and facility events. The role is fully onsite at a manufacturing plant and requires occasional off-shift work.

Operations Engineering Interns will work on manufacturing process improvement projects alongside plant technicians and salaried employees. Responsibilities include collecting and analyzing process data, identifying improvement opportunities, coordinating contractors and technicians, preparing reports and documentation, and managing projects from scope development through commissioning and verification. The role requires working in both office and plant environments while following safety procedures.

Leads vision, strategy, annual planning, innovation, integrated marketing, revenue growth, and P&L performance for a major consumer brand. Owns profitable growth, brand health, marketing campaigns, innovation launches, customer and channel strategies, and margin expansion. Builds cross-functional partnerships, represents the brand with key customers, and coaches a high-performing brand team. Role requires approximately 20% domestic travel and hybrid work in Orrville, Ohio.

Information Services Interns will be assigned to business analysis or development, infrastructure and support, PMO, or governance. Responsibilities may include designing deliverables, supporting applications, managing computer equipment and software, coordinating project resources and tasks, documenting processes, and helping establish security, risk, architecture, and technology standards. The internship is hybrid and includes mentorship, professional development, networking, and project opportunities.

Finance and accounting interns receive training and support work across areas such as financial reporting, reconciliations, journal entries, financial statement preparation, tax compliance, forecasting, audit support, cash management, and profitability analysis. Interns collaborate with finance professionals, gain exposure to corporate finance, and contribute to projects across multiple departments.

Supports logistics, shipping, receiving, inventory, and product quality activities at an onsite food production facility. Responsibilities include inspecting containers, vehicles, pallets, ingredients, shipments, and paperwork; coordinating with carriers, cold storage, quality control, forklift drivers, and production staff; maintaining safety compliance; investigating accidents; assisting with inventory; and helping direct shipping and receiving operations. Weekend, overtime, and night-shift availability is required.

Leads technical capability, equipment reliability, preventive maintenance, safety, quality, and continuous improvement for a food manufacturing department. Coaches technicians and operations teams, develops maintenance procedures and training, manages technical budgets, supports capital projects and plant startup activities, and drives troubleshooting, loss elimination, cost savings, and operational readiness. The role is fully onsite and may require extended, off-shift, weekend, emergency, and travel support.