The J.M. Smucker Co.

Assistant Quality Assurance Manager

Posted 2 Days Ago

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Chicago, IL

Mid level

Food

The Role

The Assistant Quality Assurance Manager collaborates with the Quality Manager to oversee Quality SQMS systems, develop strategic plans, ensure adherence to food safety and quality regulations, and lead QA initiatives in the manufacturing of consumer foods. Responsibilities include training employees, managing foreign material investigations, and driving improvement programs within the organization's Quality Pillar.

Summary Generated by Built In

Your Opportunity as the Assistant Quality Assurance Manager

The Assistant Quality Assurance Manager works with the Quality Manager to manage the Quality SQMS systems and develop strategic plans, while integrating the Quality Pillar with AM, PM, & FI pillars. The individual selected for this role will openly interact with other quality site leaders, operations and technical organizations as part of the day-to-day work.

Location: 2035 N Narragansett Ave, Chicago, IL 60639 (Hostess Manufacturing Plant)

Work Arrangements: 100% on-site, Day Shift Mon-Fri (flexibility to support off-shifts or weekends when required)

In this role you will:

Understand and support The J.M. Smucker, Safety Program policies and performs work related activities in a safe manner.
Recognize unsafe work conditions and suggest new safety standards
Responsible for developing and leading QA systems and initiatives for the manufacturing of consumer foods, which comply with all food safety, quality and regulatory requirements.
Comply with and understand FDA and company policies for food safety and quality
Work to ensure quality products and services are delivered defect free to every customer and consumer.
Lead potential foreign material investigations and drive foreign material outages through root cause.
Responsible for identifying corrective and preventive actions from root causes.
Train all full-time and temporary employees in the areas of Food Safety, GMP’s, BRC, Allergens, Pest Control, Quality Risk Assessment, Proficy, Food Defense and Sanitation.
Build organization capability through Quality Pillar methodologies and ensuring QA system health through QAKE and SPC work
Lead development of the Quality Pillar integration into the other SQMS pillars. Lead development of the Quality loss elimination process and overall PQM improvement programs in the organization, as well as is an active member of the site Quality Pillar Team.
Build the business by increasing through-put, driving out losses/inefficiencies, increasing organizational capability & mastery
Understand the fundamentals of the Smucker 19 Key Elements and policies, BRC scheme, Food Safety Preventive Control concepts to back up the site QA Manager as needed.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

A high school diploma or GED is required
Minimum 3-5 years operational experience in the CPG industry is required
Must have strong Leadership Skills. Must be able to direct the efforts of a team, including engaging team members and enabling the team’s success.
Previous experience using problem solving tools - root cause analysis and statistical driven analysis is required
Proven people/organizational development skills. Willing to work effectively with individuals and teams across the organization
Have the ability to work effectively given basic coaching and guidance. Have the ability to communicate clearly and effectively verbally and in writing
Ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions
Have the ability to prioritize work based on impact to the business and communicate priorities effectively to leadership and to peers
Proficient in Excel and Word
Willing to work flexible hours (weekends, off shifts), as needed

Additional skills and experience that we think would make someone successful in this role:

A BS in Science in Food Science, Microbiology, or Engineering is preferred but not required
Previous experience with statistical analysis processes and PQM tools to analyze complex data bases to expose losses, develop improvement and action plans is desired
Understanding and previous experience of Prodika and SharePoint data base management is desired
An understanding of Food Safety, Food Defense, PCQI Principles, Quality 19 KE and BRC auditing is desired
Have the high potential to grow and be able to assume the Site Quality Manager role in the future

Learn More About Working at Smucker

Our Total Rewards Benefits Program
Our Thriving Together Philosophy Supporting All Impacted by Our Business
Our Continued Progress on Inclusion, Diversity and Equity

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The Company

HQ: Orrville, OH

5,001 Employees

On-site Workplace

What We Do

Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.