Jobs at Italia Ceramics Limited

Manage outsourcing partners for tile manufacturing, including onboarding, vendor relationships, pricing negotiations, delivery schedules, and production tracking. Conduct on-site quality inspections covering tile dimensions, finish, strength, absorption, durability, shade, and batch consistency. Ensure compliance with ISI and ISO standards, resolve vendor issues, maintain QC records, prepare reports, and coordinate with sales, procurement, and logistics teams. Travel between Ahmedabad and Morbi is required.

Manage professional email and phone communication, prepare reports and presentations, coordinate internal and external stakeholders, maintain confidential records, follow up on tasks and management needs, organize meetings and events, and support daily administrative and operational activities.

Develop creative designs using CorelDraw, Photoshop, AutoCAD, and other relevant software. Present concept visualizations, create designs according to client requirements, and ensure final designs meet quality standards and production feasibility. Apply drawing, sketching, painting, creative visualization, and concept development skills.

Manage sales and marketing activities across Trivandrum, Kollam, and Pathanamthitta to achieve revenue, volume, and value targets. Develop distribution and channel networks, manage key accounts, promote the brand with institutions, execute sales promotions, monitor expenses, and ensure product availability. Collect market intelligence, submit daily call reports, support lead conversion and order closure, and take corrective actions to improve territory performance.

Coordinates sales support across marketing staff, dealers, corporate office, factories, design teams, and customers. Responsibilities include product sourcing, quotations, freight rates, claims, client presentations, sample and promotional material dispatch, order approvals, factory coordination, expediting, dispatch tracking, complaint resolution, and payment collection follow-up.

Manages front desk operations, visitors, incoming calls, guest reception, internal meeting coordination, courier dispatches, records, bill verification, stationery inventory, and administrative support. Handles travel desk responsibilities including flight and train bookings, hotel reservations, and visa processing. Requires strong communication, organization, multitasking, professional conduct, and proficiency in Microsoft Office.

Manage sales and marketing across the Ranchi territory, achieving revenue and volume targets while expanding dealer, distributor, and channel networks. Build relationships with government bodies, corporates, architects, builders, interior designers, and key accounts. Drive product specifications, demand generation, sales promotions, order closures, and brand growth. Monitor expenses, market intelligence, product availability, and territory performance while taking corrective actions to improve productivity.

Develops and enforces workplace health and safety policies, conducts inspections, audits, and risk assessments, and provides employee and contractor training. Investigates incidents, maintains safety records, prepares regulatory reports, oversees PPE and emergency equipment, and manages emergency response plans. The role ensures compliance with occupational health and safety regulations and promotes a strong organizational safety culture.

Manage end-to-end talent acquisition, including sourcing, screening, interviewing, offers, assessments, background checks, and recruitment reporting. Build talent pipelines, partner with hiring managers, and support onboarding. Provide general HR guidance, ensure employment-law compliance, manage employee relations and grievances, and contribute to engagement, learning and development, performance appraisals, metrics, audits, and feedback processes.

Manage international sales across Europe and Africa by achieving volume and value targets, identifying market opportunities, developing marketing and promotional strategies, monitoring market intelligence, and maintaining key account relationships. Coordinate partner forecasts, marketing plans, reports, and business requirements; follow EXIM policies; support order closures; gather market feedback; and expand product availability, market share, and profitability. Independent international travel is required.

Supports sales and marketing coordination by preparing quotations, proposals, presentations, reports, and marketing documents. Tracks customer inquiries, orders, approvals, dispatches, and project requirements; maintains customer, dealer, project, and lead databases; coordinates vendors and suppliers; distributes samples and collateral; and assists with exhibitions, dealer meets, product launches, and digital marketing activities.

Leads ceramic tile and mosaic research and development, including new product creation, raw material formulation, glaze and body testing, and process optimization. Collaborates with kiln, glaze line, press, production, operations, and quality teams to resolve manufacturing challenges, improve firing cycles, reduce defects, and increase yield. Manages the integration of R&D innovations into factory workflows while mentoring laboratory staff, assistant managers, and ceramic designers.

Manage sales and marketing activities across an assigned territory to achieve revenue, volume, and value targets. Expand dealer, distributor, and channel networks; develop key account relationships; secure product specifications and orders; execute promotions; monitor expenses; analyze market intelligence; ensure product availability; and strengthen brand presence with architects, builders, institutions, and corporate customers.