Teams at Italia Ceramics Limited

Coordinates sales and marketing inquiries, client projects, quotations, samples, promotional materials, orders, dispatch schedules, and factory coordination. Acts as a liaison among field staff, dealers, clients, architects, sales, marketing, CAD, planning, and corporate teams. Manages ERP order processing, documentation, task tracking, and team training while resolving client issues and maintaining marketing resources.

Leads enterprise IT across manufacturing plants and business operations, covering infrastructure, ERP, CRM, automation, IoT, cybersecurity, data analytics, disaster recovery, governance, budgets, vendors, and team development. Drives digital transformation and Industry 4.0 initiatives with measurable ROI while ensuring system reliability, compliance, business continuity, and cross-functional collaboration.

Manage professional email and phone communication, prepare reports and presentations, coordinate internal and external stakeholders, maintain confidential records, follow up on tasks and management needs, organize meetings and events, and support daily administrative and operational activities.