Jobs at InterSystems

Leads qualitative and quantitative customer experience research for Learning Services. Uses Heap and related analytics tools to measure content engagement, map user journeys, and assess effectiveness. Designs interviews, surveys, and usability tests; synthesizes findings into personas, journey maps, reports, and strategic recommendations. Independently manages end-to-end research projects, presents insights to leadership, collaborates across functions, and mentors colleagues.

Supports global marketing programs and co-marketing initiatives with cloud partners. Coordinates integrated campaigns, product launches, content, events, landing pages, email nurture streams, marketplace listings, and field enablement. Builds marketing playbooks, improves AI-enabled workflows, collaborates with regional and cross-functional teams, and establishes reporting to measure campaign performance, adoption, efficiency, and stakeholder satisfaction.

Leads marketing strategy and execution across Australia and New Zealand, including market positioning, integrated campaigns, demand generation, content, events, and partner engagement. Collaborates with sales and regional teams to support pipeline and revenue goals. Manages budgets, agencies, vendors, and campaign performance using HubSpot and analytics tools, while adapting global initiatives for local audiences.

Creates and maintains automated test scripts for healthcare software within an agile development team. Coordinates automated test execution, documents functional, usability, and performance issues, collaborates with subject matter experts, and supports ongoing script maintenance. Clinical, patient administration, hospital system, or healthcare application knowledge is advantageous.

Develops healthcare sales across Czechia, Slovakia, and wider Central and Eastern Europe. Responsibilities include managing customer and partner relationships, identifying new business, building account plans and pipelines, engaging healthcare stakeholders, coordinating demonstrations and proposals, supporting negotiations, collaborating with marketing and partners, maintaining CRM records, and forecasting sales. The role requires regular territory travel, Czech or Slovak fluency, English proficiency, and consultative healthcare or technology sales experience.

Manages sales territory and account governance, including territory design, account assignment, hierarchies, recurring billing alignment, quota inputs, data integrity, reporting, and operational requests. Reconciles data across systems, investigates exceptions, coordinates corrections, and partners with Sales, Finance, Marketing, and leadership to maintain accurate coverage and service levels.

Owns strategy, roadmap, feature design, and delivery for HealthShare solutions serving state, local, and federal healthcare organizations. Translates public-sector customer needs into prioritized backlogs, releases, and measurable outcomes while partnering with development, sales, and field teams. Acts as a subject matter expert on public-sector healthcare programs, procurement, policy, interoperability, funding, and industry trends. Requires deep healthcare IT, product management, public-sector healthcare, data integration, and interoperability experience.

Maintains lead-routing rules, monitors service levels, and analyzes sales funnel, pipeline, velocity, conversion, and Outreach engagement data. Reconciles information across CRM and sales systems, produces recurring reports and dashboards, investigates data discrepancies, and provides actionable insights to Sales Operations and leadership. The role also supports data quality, operational requests, and AI-augmented workflow improvements.

Manage end-to-end healthcare IT implementation projects, including scope, plans, resources, budgets, risks, quality, communications, stakeholder reporting, go-live support handover, lessons learned, and project closure. The role requires leading multidisciplinary teams, supporting presales, managing integrated healthcare solutions, and applying knowledge of hospital procedures, HIS/LIMS systems, and technical implementation processes.

The Sales Enablement Manager develops and scales sales processes, training, onboarding, coaching, sales plays, documentation, and enablement programs. The role partners with Sales, Marketing, Product, Sales Operations, Customer Success, and leadership to improve seller productivity, adoption, execution, and revenue outcomes. Responsibilities include assessing enablement needs, delivering training, administering enablement platforms, establishing metrics, managing projects, and driving consistent sales best practices across the organization.

Drive new-logo sales and long-term revenue growth for InterSystems healthcare technology solutions. Develop customer and partner pipelines, manage direct and channel relationships, identify executive-level opportunities, and coordinate internal technical and business resources. Represent the company at conferences, resolve technical or contractual issues, understand competitive markets, and develop creative sales strategies. The role requires consistently exceeding quotas, selling software solutions, opening channel accounts, presenting to senior executives, and closing complex opportunities.

The AI Application Engineer will design and deploy AI solutions, integrate them into cloud services, and collaborate with teams to enhance operational workflows.

Leads the FedRAMP and GovRAMP authorization readiness program, including roadmap development, risk management, assessments, remediation, executive reporting, and continuous monitoring. Owns authorization artifacts such as SSPs, POA&Ms, policies, procedures, control narratives, and evidence packages. Partners with technical, business, legal, cloud, security, and external assessment teams to translate NIST and regulatory requirements into sustainable operational controls and maintain an authorized government cloud environment.

Deliver in-person and virtual technical training on InterSystems software, database, and interoperability products to customers, partners, and employees. Develop and improve courses, support online learning content, explain complex technical concepts to varied audiences, and collaborate with support, account management, and marketing teams. The role requires strong presentation, communication, technical learning, and customer-facing skills, with travel to customer sites.

Develops new business opportunities by prospecting healthcare technology customers, qualifying leads, building relationships, and nurturing sales-qualified opportunities. Responsibilities include creating outbound prospecting plans, managing multiple accounts, coordinating with account managers and internal sales resources, identifying technology projects, representing the company at meetings and events, and developing external brand and technology champions.

Works within the TrakCare product team to analyze healthcare workflows, define product requirements and use cases, configure localized functionality, and support product enhancements. Collaborates with developers, implementation teams, internal stakeholders, and customers across UKI. Participates in Agile sprint planning, product demonstrations, release documentation, customer training, presentations, and GoLive support while serving as a healthcare domain subject matter expert.

Implement and support InterSystems TrakCare’s Medications Management module as a pharmacy informatics subject matter expert. Advise healthcare customers on workflows, solution fit, standard implementations, and maximizing system benefits. Lead customer training, workshops, presentations, process mapping, functional documentation, testing, and stakeholder engagement. The role requires hospital pharmacy experience, EMR knowledge, strong communication skills, and frequent customer-site travel, potentially up to five days away from home weekly.

Deploys, administers, monitors, and improves hosted infrastructure and services. Responsibilities include data center and hardware deployment, network and storage administration, VMware and Linux/Windows management, automation, troubleshooting, backup operations, ITIL processes, service metrics, customer support, and 24x7 on-call participation. The engineer also supports security, availability, performance, documentation, operational readiness, and junior colleague development.

Entry-level marketing graduate supporting B2B field marketing campaigns, conferences, customer events, webinars, and regional market engagement. Responsibilities include event logistics, campaign and content localization, supplier and agency coordination, sales collaboration, CRM and marketing technology use, lead tracking, reporting, and performance analysis. The role provides structured learning, mentorship, and exposure to campaign management, events, marketing operations, and technology-sector marketing.

Administers and supports international data center network infrastructure for hosted services. Responsibilities include monitoring availability, capacity, performance, and security compliance; configuring Cisco and F5 equipment; implementing routing, firewalls, load balancing, VPNs, and failover solutions; documenting network environments; following ITIL processes; providing 24x7 operational support; consulting with stakeholders and customers; and improving service automation and efficiency.