Senior Support Specialist

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Windsor, Berkshire, England
In-Office
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
The Role

The Worldwide Response Center is looking for developers to help our customer succeed implementing our products. 

InterSystems Worldwide Response Center helps our customers succeed by solving problems. 

As a developer support professional in the WRC: 

  • You manage the solution of complicated problems in complex technical environments.  
  • You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private.
  • You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance.
  • You own responsibility for solutions, decide the plan of attack, and are accountable for the results.

You will grow your career and build your value. 

  • We provide training to hone your problem solving and communication skills.
  • You will be exposed to a broad range of technology.  
  • You will gain skills and confidence in driving high-leverage situations.
  • You have the opportunity for constant learning.
  • A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career.
  • You will be challenged, so make sure a challenge is what you are looking for.
  • You will work with a rational schedule. We don’t do burnout.

You need to have: 

  • BS in Computer Science, Engineering or hard Science.
  • Programming experience
  • Enthusiasm for solving interesting problems. 
  • Experience with Unix/Linux or Windows environments a plus. 
  • Strong Communication skills a must.
  • Experience in the healthcare IT industry is valued.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.  



About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

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The Company
HQ: Boston, MA
2,407 Employees
Year Founded: 1978

What We Do

InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.

Why Work With Us

Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.

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For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.

Typical time on-site: None
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