Jobs at Inchcape Shipping Services

Provide port agency and logistics support to ensure safe, smooth vessel turnaround. Manage vessel requirements, procure vendor services, board vessels as needed, and support 24/7 on-call operations while delivering customer service and administrative tasks.

Serve as the on-site representative managing safe, compliant boarding and disembarkation of vessel crew. Coordinate with port authorities, vessel agents and security, verify crew documentation, manage vessel clearances and manifests, update port systems, handle parcels, samples and transport arrangements, and report discrepancies or incidents.

Process and post vendor invoices promptly and accurately, verify invoice and tax details, comply with customer accounting requirements and SLAs, clear data entries within KPIs, liaise with customers, agents and service providers, and escalate issues to the Team Leader.

Manage vessel scheduling and port-call operations, liaise with clients, vendors and port authorities, minimize costs, prepare documentation, monitor vessel activities, and ensure timely service delivery meeting KPIs and SLAs.

Lead and mature UX/UI practice across a complex B2B product ecosystem. Define UX strategy, run observational research and usability testing, establish a unified design system, partner with Product and Engineering, and recruit, mentor, and embed designers into agile squads to deliver user-centric solutions.

Manage end-to-end government liaison and regulatory processes in the UAE, including visas, work permits, trade licences, vessel clearances, statutory reporting, and compliance with labour and immigration laws while supporting HR, Marine Operations, and stakeholders.

Manage marine and liner husbandry, vessel operations and crew logistics for assigned ports. Supervise junior staff, ensure QHSSE and QMS compliance, maintain port and operational data in company systems, manage vendor and debt control, produce KPI and intelligence reports, and act as liaison with principals, port, customs and immigration authorities.

Lead business analysis across global products: elicit and document requirements, translate needs into epics/user stories, model AS-IS/TO-BE processes, manage traceability, support testing, release training and SOPs, and drive BA practice standardization while collaborating with stakeholders and dev teams.

The Sales Manager in APAC is responsible for growing revenue, maintaining client relationships, and ensuring timely payments through effective negotiation and management strategies.

The Port Manager oversees daily operations at the port, manages staff, ensures high-quality service delivery, liaises with clients, and ensures compliance with maritime regulations and safety protocols.

Support end-to-end offshore procurement for APAC and global operations: source provisions, spares, equipment and services; evaluate quotes; negotiate rates and terms; issue purchase orders; manage vendor records, compliance, audits, invoices, risk and KPI reporting; liaise with stakeholders to ensure on-time delivery and cost savings.

Drive liner shipping sales in Ecuador by identifying new customers, managing existing accounts, preparing quotes and schedules, meeting revenue targets, controlling bookings/loadings, forecasting equipment needs, and coordinating cross-functional teams to ensure customer satisfaction and adherence to commercial strategies.

Support vessel port calls and agency operations by preparing proforma disbursement accounts and documentation, coordinating crew changes and vendors, delivering cash to master, liaising with port authorities and vessels, visiting local ports, and providing general operations support to ensure smooth daily agency activity.

Coordinate and manage crew-related operations for assigned vessels, including crew planning, documentation, mobilization, port operations, vendor and customer communication, cost control, compliance, and handling escalations and emergencies to ensure smooth crew deployment and service delivery.

The AR Executive will assist in accounts receivables operations, manage banking transactions, liaise with customers, and maintain compliance with financial processes.

The Operations Assistant role involves supporting accounting, administrative, and HR functions, managing daily operations, coordinating activities, and providing client support.

Support the Finance Manager in accounting processes, internal controls, treasury and cash flow planning, tax compliance, statutory filings, auditor liaison, and process improvements while collaborating across departments.

Lead end-to-end offshore projects, ensuring safe, on-time, on-budget delivery. Plan schedules, manage offshore teams and logistics, enforce HSE standards, liaise with clients and vendors, conduct inspections and risk mitigation, and maintain quality and regulatory compliance.

Manage accounts receivable and credit collections for assigned portfolio: collect payments, prioritize and reconcile accounts, resolve billing/credit issues, make outbound collection calls, implement action plans, escalate when needed, process payments/refunds, report on AR status, and support account clean-up and process improvements to meet cash and AR targets.

The Software Engineer will analyze requirements, design and develop software systems, coordinate testing, mentor junior developers, and implement DevOps principles.