Jobs at Inchcape Shipping Services

Provide first-line application support: log and resolve incidents, fulfill service requests, monitor applications/APIs/batch jobs/AWS, perform routine operational tasks and health checks, maintain ticketing and knowledge documentation, communicate with users, escalate complex issues to L2, and contribute to process improvements and SOP updates.

Manage customer collections, reconcile payments, maintain accurate accounts receivable records, prepare aging and collection reports, coordinate with Sales and Finance to resolve billing issues, process credit notes/refunds, assist month-end/year-end closing and audits, and identify process improvements to increase collection efficiency.

Translate operational and commercial data into trusted Power BI dashboards and semantic models for Hub Operations. Gather requirements, design data models and DAX measures, build production-grade reports with RLS, manage workspace governance and deployment pipelines, collaborate with central data teams, and mentor junior analysts while ensuring maritime operational relevance.

Lead business analysis across global products: elicit and document requirements, translate needs into epics/user stories, model AS-IS/TO-BE processes, manage traceability, support testing, release training and SOPs, and drive BA practice standardization while collaborating with stakeholders and dev teams.

Manage day-to-day accounts payable tasks including invoice processing (overhead and cost of sales), employee expense postings, bank payment entries, vendor reconciliations and payment runs. Handle vendor and internal queries, administer payment approval workflows, perform quality audits, maintain production trackers, and ensure timely, accurate ledger updates with basic taxation knowledge and advanced Excel skills.

Lead and manage all shipping and port agency operations across Malaysia, ensuring safe, compliant, and efficient vessel and cargo handling. Oversee scheduling, berthing, supplier and sub-agent performance, stakeholder relations with port authorities, reporting, cost control, incident response, and continuous improvement initiatives to meet SLAs and customer expectations.

Coordinate and manage crew-related operations for assigned vessels, including crew planning, documentation, mobilization, port operations, vendor and customer communication, cost control, compliance, and handling escalations and emergencies to ensure smooth crew deployment and service delivery.

The AR Executive will assist in accounts receivables operations, manage banking transactions, liaise with customers, and maintain compliance with financial processes.

Manage end-to-end IT procurement of hardware, software, licenses and cloud services; source and onboard vendors; track POs, deliveries, renewals and asset lifecycles; register assets in Zoho; support budgeting, cost optimization and coordination with IT, finance, and legal to ensure timely delivery and compliance.

Support automated invoicing by managing exceptions, following up with vendors, updating invoice and DA records, performing quality checks in Optic, dispatching DAs, logging customer queries, and assisting with basic issue resolution and process improvement.

Plan and execute port calls, coordinate stakeholders and statutory declarations, provide on-site ship/port coordination, ensure HSSE and legal compliance, support commercial growth of port agency and logistics services.

The Account Analyst role involves preparing GL journals, supporting monthly closes, conducting variance analyses, maintaining financial integrity, and collaborating on financial reporting adherence with various teams.

The Operations Executive will manage port call planning and execution, ensuring effective communication with stakeholders while complying with maritime regulations.

Manage Regional Operations Centre (ROC) activities for port calls: coordinate communications, funding/remittance (SPOR), reporting, and liaison with principals and finance teams. Ensure compliance, timely invoicing/settlement, data integrity, KPI achievement, and QHSSE adherence to maintain operational efficiency and customer satisfaction.

Manage regional port operations and finance coordination for port calls, ensuring timely remittance, compliance with client agreements and audits, accurate reporting, and communication across principals, terminals and internal finance teams.

Provide port agency and logistics support to ensure safe, smooth vessel turnaround. Manage vessel requirements, procure vendor services, board vessels as needed, and support 24/7 on-call operations while delivering customer service and administrative tasks.

The Sales Manager in APAC is responsible for growing revenue, maintaining client relationships, and ensuring timely payments through effective negotiation and management strategies.

The Port Manager oversees daily operations at the port, manages staff, ensures high-quality service delivery, liaises with clients, and ensures compliance with maritime regulations and safety protocols.