Jobs at Inchcape Shipping Services

Design, implement and scale AWS environments using Terraform; build and maintain CI/CD pipelines, observability and monitoring (ELK, Grafana, CloudWatch); apply SRE practices for performance and availability; manage incidents/changes and perform RCA; mentor team members and coordinate with product stakeholders; support out-of-hours as needed.

Processes and verifies disbursement accounts for crew logistics, checking tariffs, service requests, supporting documents, vouchers, and client requirements. Resolves discrepancies and principal queries, completes DA processing in Optic, reports final accounts, maintains query records, and supports team members. Requires shipping knowledge, familiarity with disbursement accounts, Microsoft Office proficiency, strong communication, initiative, and teamwork.

Processes Final Disbursement Accounts for customers in a finance shared service center. Responsibilities include verifying supplier invoices through three-way matching, following up on late invoices, resolving queries with local teams, validating third-party and agent invoices, posting hub fees, and identifying process improvements. The role also requires maintaining internal and customer relationships, meeting delivery commitments, and working flexible hours as needed.

Manages invoice collection, validation, reconciliation, and submission for port calls and government-service disbursement accounts. Reviews vendor charges, tariffs, contractual rates, supporting documentation, and operational data for accuracy and compliance. Coordinates with operations, finance, principals, partner agents, and service providers to resolve discrepancies, meet billing deadlines, and respond to client queries. Maintains billing trackers, follows invoicing SOPs and quality standards, and supports credit notes, corrections, reporting, and process improvements.

Drive revenue growth, profitability, and retention across customers in the Netherlands, Belgium, and Germany. Build strategic customer relationships, manage account plans and sales pipelines, identify upselling and cross-selling opportunities, negotiate contracts and pricing, lead tenders and renewals, and achieve commercial targets. The role also requires accurate Salesforce forecasting, coordination with operational and global teams, market analysis, risk management, and representation at customer meetings and industry events.

Coordinate vessel port calls from appointment through closure, managing agents, port authorities, suppliers, vessel requirements, husbandry services, logistics, customs formalities, documentation, cost estimates, invoices, and operational reporting. The role requires strong communication, attention to detail, commercial awareness, and the ability to manage multiple vessel calls and stakeholders in a fast-paced maritime environment.

Provides entry-level finance, administrative, and operational support, including invoice processing, vendor record maintenance, debtor follow-up, reconciliations, petty cash and expense tracking, payment documentation, filing, licence and insurance renewals, and basic HR and IT support. The role requires finance knowledge, strong English and French communication skills, Microsoft Office proficiency, confidentiality, and the ability to work independently and collaboratively.

Supervise disbursement account services by monitoring jobs, preparing and reviewing standard disbursement accounts, conducting quality checks, dispatching accounts, tracking status, and resolving or escalating customer queries. The role ensures data accuracy, compliance with customer requirements, timely submission and closure, and effective coordination with local port agents. It also contributes to process improvements, knowledge sharing, and workload prioritization.

Drive sales growth for warehousing, storage, transportation, and integrated logistics services in Singapore. Responsibilities include building pipelines, meeting customers, identifying opportunities, cross-selling, preparing proposals and tenders, negotiating contracts, managing pricing and profitability, coordinating with operations, maintaining Salesforce records, and resolving billing issues. The role requires strong maritime, logistics, warehousing, or supply chain experience and knowledge of the Singapore market.

Handles invoice collection, uploading, validation, and submission with supporting documents. Coordinates with vendors, terminals, operations, and accounts payable teams to ensure accurate and timely billing. Maintains credit note records, updates operational systems, supports reporting and data management, resolves discrepancies, and follows quality and KPI requirements. Requires strong organization, communication, customer service, attention to detail, and knowledge of port operations and shipping documentation.

Oversee maritime port operations and service delivery, coach Operations Representatives, manage vessel activities and scheduling, liaise with vessel masters, principals, authorities, vendors, and customers, and handle escalated issues. The role requires accurate documentation and system updates, compliance with QHSSE standards, cost-efficiency improvements, recruiting support, and vessel boarding. It also involves local travel, outdoor work, climbing ladders, and lifting up to 50 pounds.

The Operations Executive will manage port call planning and execution, ensuring effective communication with stakeholders while complying with maritime regulations.

Designs, builds, and maintains ETL/ELT pipelines feeding Microsoft Fabric Lakehouse platforms. Responsibilities include data ingestion, bronze/silver/gold layer development, CDC, incremental loading, data quality, metadata governance, performance tuning, monitoring, automation, and low-level design documentation. The role collaborates with architects, data modelers, and business analysts to deliver reliable, reusable datasets and promote self-service analytics while applying security, resilience, compliance, and cost-optimization standards.

Lead and manage global IT infrastructure as a product: plan roadmaps, run BAU services, deliver cloud migrations, manage networks/servers/security, lead Wintel/Desktop/DevOps teams, oversee budgets, KPIs, and on-call support to ensure stability, scalability and compliance.

Coordinate end-to-end customs clearance for port and cargo operations, liaise with government ministries for permits, maintain licences and compliance, support crew changes, prepare estimates, follow QMS/SOPs, track KPIs, promote ISS services, and maintain accurate records and systems usage.

The Port Manager oversees daily operations at the port, manages staff, ensures high-quality service delivery, liaises with clients, and ensures compliance with maritime regulations and safety protocols.