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The Revenue Operations Specialist will support the Global Revenue Organization by managing customer success software, configuring customer engagement programs, and performing ongoing analysis of system performance. They will work on enhancing business processes and reporting for customer-facing teams, contributing to overall operational efficiency.
The Contract Operations Specialist will support Sales and Renewals teams in the quote-to-cash process, ensuring contracts are compliant and structured correctly. The role involves collaboration across departments, issue resolution, and maintaining data integrity in CRM systems, particularly Salesforce.
As an Account Manager, you will manage customer interactions and the renewal process for a portfolio of clients at Hootsuite. Your role includes engaging customers, implementing negotiation strategies, monitoring account data, and providing insights for account expansion. You'll work closely with internal teams for risk mitigation and customer onboarding.
The Senior Manager, Total Rewards will lead the global compensation function, ensuring that the compensation philosophy attracts and retains talent. Responsibilities include overseeing compensation programs, conducting market research, and collaborating with leadership on promotional budgets and bonus plans.
The Revenue Compensation Analyst will support Hootsuite's Sales Compensation program by assisting in plan administration, calculating commissions and bonuses, troubleshooting compensation systems, and maintaining compensation documentation. The role involves communication with sales leadership and other team members regarding compensation plans, as well as reporting on sales performance.
The Customer Success Manager will support high-value customers by managing accounts, providing onboarding assistance, driving product adoption, and identifying growth opportunities. Responsibilities include ensuring high client retention, offering strategic guidance, and collaborating with sales for upselling.
The Systems Administrator will support and maintain IT infrastructure, ensure system stability and security, administer Windows Server and client environments, manage identity services, and participate in system upgrades and technical support for users while contributing to IT security and infrastructure evolution.
Senior Software Developer responsible for designing, building, testing, and shipping high-quality software. Technical leader on an agile team focusing on continuous improvement and product delivery. Ownership of delivery lifecycle from beta releases to production. Remote or hybrid work model available in Montreal, Ontario, or Quebec. Reporting to the Manager, Software Development.
The Intermediate Software Developer, Fullstack will design, build, test, and deliver software, coordinating integration testing and addressing bugs. They will manage projects, interact with product and design teams, and uphold coding standards. Familiarity with various technologies including TypeScript, React, and Go is essential.
The Sales Development Representative will focus on outbound prospecting to identify and target potential clients for Hootsuite and Talkwalker. Responsibilities include collaborating with Enterprise Account Executives, maintaining relationships with marketing, scheduling meetings with prospects, and achieving pipeline goals.
The Account Manager will oversee customer contacts and handle contract renewals while ensuring customer engagement and satisfaction. This role involves forecasting, managing risks, and collaborating with internal teams to support account expansion and retention. You will act as a trusted advisor, implementing customer-focused negotiation strategies and utilizing sales tools to streamline processes.
As a Senior Software Developer, you will lead development projects, ensuring the delivery of quality software and enhancing architectural practices. You will mentor team members, manage complex issues, advocate for technical solutions, and collaborate across teams to meet project goals. Your role involves maintaining system reliability through comprehensive testing strategies and fostering a culture of excellence.
The Senior Software Developer will design, build, and test high-quality software, leading cross-domain projects and advocating for technical solutions. You will mentor team members, enhance system reliability through testing, and oversee efficient observability. The role encompasses ownership of project delivery and collaboration with cross-functional teams to optimize technology use, risk management, and achieve business objectives.
As the Team Lead for Mobile Development, you will lead a talented team to design, build, and ship high-quality mobile software solutions. Your responsibilities include mentoring developers, shaping the technical roadmap, ensuring security and performance standards, and facilitating collaborative team dynamics, contributing significantly to Hootsuite's mobile applications.
The Intermediate Software Developer, AI will design, implement, and maintain the AI platform, leveraging state-of-the-art algorithms and methods. Responsibilities include collaborating with product managers, diagnosing AI system failures, and applying best practices for AI development and operations.
Looking for a Senior Account Executive to increase annual recurring revenue of large customer accounts by developing renewal and upsell strategies, educating customers on value proposition, and collaborating with sales and customer organizations to achieve company goals.
As a Sales Manager, you will lead the New Business Sales team, ensuring high performance and meeting revenue targets. Responsibilities include coaching team members, developing sales strategies, forecasting revenues, and improving customer buying experiences. You will analyze sales processes, monitor pipeline health, and collaborate with internal stakeholders to drive business growth.
Responsible for overseeing tax compliance processes, evaluating international tax footprint, managing sales tax reporting, supporting inter-company calculations, and leading audit defense strategies. Collaborate with various business units and provide support on tax-related impact in strategic initiatives.
As a Senior Salesforce Administrator, you will design, build, and maintain Salesforce solutions and integrations, manage CPQ configurations, and document processes. You will audit existing solutions, resolve support issues, mentor junior team members, and collaborate with various stakeholders to improve operational processes.
As an IT Operations Administrator, you will provide IT support, manage hardware deployment, and assist in onboarding/offboarding processes. Key responsibilities include building Mac images, setting up laptops, troubleshooting Google Meet hardware, and collaborating with global IT teams for issue resolution. You will document procedures and manage asset workflows to support a smooth IT operation.