Search the 13 jobs at Hootsuite

As an Engagement Manager, you will oversee the delivery of Strategic Engagement Services to Hootsuite and Talkwalker clients, guiding them in corporate social programs and managing service deployments. Responsibilities include consulting, designing coaching sessions, and improving internal processes, all while supporting managed services growth.

The Account Manager will oversee the renewal process for Hootsuite's customers, ensuring proactive customer engagement and serving as a trusted advisor. Key responsibilities include maintaining customer contact, implementing negotiation strategies, monitoring account health, providing forecasts, and identifying account expansion opportunities while using sales tools.

The Senior Manager, Revenue Incentives is responsible for executing incentive programs and operational frameworks to support Sales and Customer organizations in achieving revenue goals. This includes designing commission and bonus plans, leading a compensation team, optimizing tools, and collaborating with Sales Operations for effective reporting and analytics.

Manage and support the Compensation System by developing commission and bonus plans. Translate business needs into technical requirements, ensure data integrity, audit processes, and improve user adoption of sales compensation systems. Test solutions and collaborate with sales and compensation teams for enhancements.

As an Implementation Consultant, you will lead the implementation of Hootsuite’s Enterprise offerings, managing all project activities, building strong customer relationships, and ensuring successful adoption. You will document requirements, create project plans, communicate project risks, and focus on driving business outcomes through social media solutions.

The Contract Operations Specialist will support the New Business and Customer & Expansion teams by ensuring accurate contract execution and compliance. Responsibilities include advising on sales processes, managing a working queue, reviewing contracts for compliance, and maintaining data integrity in Salesforce. The role demands customer focus, problem-solving, and coordination with various internal departments.

The Customer Success Manager will support high-value customers by managing accounts, providing onboarding assistance, driving product adoption, and identifying growth opportunities. Responsibilities include ensuring high client retention, offering strategic guidance, and collaborating with sales for upselling.

As a Senior Software Developer, you will design and build high-quality software, lead projects, mentor team members, and implement best practices in system security and reliability across the software development lifecycle. You will also advocate for technical solutions and collaborate with cross-functional teams to ensure timely project execution.

As an Account Specialist, you will engage with existing customers to enhance their experience with Hootsuite products and services, driving renewals and expansion opportunities. Responsibilities include managing customer interactions, providing insights, maintaining forecasts, and collaborating with teams to optimize customer engagement throughout the sales cycle.

As a Senior Software Developer in AI Research, you will develop core machine learning technologies, work with a big data corpus, and collaborate with other teams to influence product delivery while focusing on innovative solutions for stakeholders.

As a Senior Software Developer, you will design and build software, leading a team to ensure high-quality products for Hootsuite's customers. Your responsibilities include developing microservice architectures, optimizing services, and shaping the technical roadmap while mentoring junior team members.

The Software Developer will design, build, test, and ship high-quality software while collaborating with cross-functional teams. Responsibilities include writing scalable code, maintaining security standards, participating in code reviews, and contributing to a technical roadmap for product development. The role involves taking ownership of tasks and working autonomously as needed.

The Revenue Operations Specialist will support customer success software, automate engagement programs, monitor system performance, and manage reports in Salesforce and Gainsight. They will also collaborate with teams to enhance processes and deliver exceptional customer experiences.