Title: New Starts. Bold futures, Sales Operations - Fall 2025
Location: Toronto, ON or Vancouver, BC
Term: 4 months
Start Date: September 8, 2025
Openings: 1
We’re looking for a self-driven individuals seeking an opportunity with a high-profile tech company. We believe that talent and valuable skills come from many paths. That's why this role is open, through our New Starts. Bold futures program to individuals from diverse backgrounds, including those looking to change careers with transferable skills, immigrants eager for local work experience, and people rejoining the workforce after a leave (such as parental, retirement, or a career transition), as well as students pursuing traditional co-op work terms.
Overview:
Our Sales Operations team seeks motivated and proactive individuals to join us for the Fall 2025 term. The successful candidates will have the opportunity to work in a fast-paced and dynamic environment, learning and contributing to various Finance functions while developing their skills.
Responsibilities by Team (could include but are not limited to):
- Review of product SKUs within systems to ensure all attributes are populated accurately.
- Review of customer data with a goal of identifying duplicates, parent/child relationships and accurate firmographic data.
- Support in the maintenance of accurate and up-to-date records in Salesforce. Update User Profiles, Accounts and Opportunities as a result of employee role changes, employee departures, and new hires.
- Support in the preparation of bulk SFDC updates for Accounts and Opportunities as requested by the GRO org.
- Manage the weekly X (formerly Twitter) escalation process for approval of Gov Prospect accounts in support of the New Business team.
- Support in the tagging of our product feedback with the goal of ensuring that feedback is tagged accurately and consistently across all survey programs in alignment with our taxonomy framework.
Requirements:
- Currently enrolled in a relevant post-Grad, Bachelor's or Master's program, preferably in Finance, Accounting, Business or Computer Science or a related field.
- Strong attention to detail, organization and time management skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in a team environment, as well as independently.
- Proficient in Google suite, particularly Sheets and Decks.
- Demonstrated interest in the desired team and eagerness to learn.
Benefits:
- Gain hands-on experience in Data Analysis & Visualizations Operations.
- Develop and enhance data-driven knowledge and skills.
- Opportunity to work with a dynamic and collaborative team.
- Potential for future employment opportunities upon completion of the term.
We are an equal opportunity employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach and a focus on finding new opportunities.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-ZZ1
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What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business. How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media. Put simply, we help our customers with: Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business. Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale. Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
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